Holiday Inn Express & Suites RATON by IHG, an IHG Hotel

Everything was great.

Excellent place to stay. A comfortable bed, hot breakfast, and nice staff made iur stay pleasant. I recommend! We liked it so well, we booked 3 nights at another Holiday Inn Express Hotel and Suites at our destination!

This hotel does not live up to Holiday Inn standards that I expected. The bathroom is in serious need of an update. It also needs a new shower curtain and the tub didn’t drain properly. The bedroom was somewhat updated. Looked recently painted and the bed was very comfortable for me. It was firm but not hard. The carpet needs to be seriously cleaned or better yet replaced. Breakfast was typical Holiday Inn breakfast with hot & cold options.

Lovely lady at check in recommended perfect restaurant for us tired travelers.

You walked in and you were honored with respect and they truly wanted you to enjoy your stay!

I really liked the property! It was important to us to have a pet friendly, comfortable stay. Breakfast is excellent for this class of stay and staff are friendly. But the location on the outskirts of town is pretty dismal. Nothing within safe walking distance, no grocery, restaurants or drugstores.

The staff was wonderful! I explained we walked into carlsbad caverns and our muscles were sore. She gave is a room, first floor, right next to the exit. Perfect!

Breakfast was very good. Sad that hand lotion is not being offered.

I wish I had more time to stay and explore the area.

It’s an ok hotel. It’s an older hotel, but it was good for a one night stay. This hotel is out all by itself with no amenities around it.

It was perfect for an overnight stay. We got there late and left early but the breakfast was good! Beds were comfortable. Would have been difficult to get to without a map but with google, easy peasy!

Qiet

Overall, a great place. Our mattress was on the older side - metal on tge sides was pinching my legs - had to navigate around those protrusions.

This hotel lives up to it's good reviews. Friendly staff, clean room. We had an accessible room as I have trouble with my hip and need handicap bars. It had a built in chaise/couch which was nice. Washer and dryer at hotel, only one set, but reasonable...worked well. Breakfast was GREAT! The pastries were under a warming light....3 brands of yogurt to choose from....4 warmers with scrambled eggs and omelettes in one, sausage patties in another, fried potatoes in another and biscuits/gravy in a 4th. All had self closing lids, so you didn't have to figure out where to set the cover and glass inserts so you could see what was inside...also crocks next to each to hold the serving utensils, so the handles didn't end up in the food. We are both gluten sensitive, so appreciate the choices we had. The rest was typical hotel food. The breakfast attendant was friendly and efficient. Just a really great experience!

I go to Raton about 3 times a year. I always stay at Holiday Inn. My granddaughter loves the indoor pool. The breakfast is good. The beds are comfy.

Staff was amazing on two different stays. Check in and out were extremely simple and quick. Rooms were clean and comfortable.

The fire alarm went off overnight at 12:30 AM, and lasted for about 5 minutes. Then again briefly at 12:45 AM.

Great breakfast and clean and comfortable and quiet.

Excellent

We were in a room on the ground floor and unfortunately there was a lot of action above us. But we were there for a quick overnight and on the road early so our bad, be did not complain. Otherwise, our room was fine.