Holiday Inn Express & Suites RICHWOOD - CINCINNATI SOUTH by IHG, an IHG Hotel

Great location. Very clean and nice rooms

Very clean.

excellent

Super friendly desk staff, lobby was clean, bright and welcoming. Room was clean, beds comfy and shower had good water pressure. Coffee was excellent, included breakfast was good. Just off 75. Would stay here again.

Otherwise great spot for a longer work stay with one amenity missing, onsite laundry so bring some change to use the hotel next door or laundrymat 1 exit away

I was somewhat disappointed with my recent stay. The bathroom in my room did not have a lock, and when I raised this concern with the front desk, the response I received came across as dismissive. I was told that a request could be placed, but unfortunately, no follow-up or resolution occurred during my visit. The breakfast provided good, but the overall cleanliness of the room and common areas could be improved. For the price point, I had expected a higher level of service and attention to guest needs and have had better experience at Holiday Inn at other locations. I hope management will take these points into consideration to provide a more comfortable experience for future guests.

Great breakfast, quiet area. Helpful staff. Nice working jacuzzi!!

Have stayed here multiple times. Always a good experience.

My experience here has been fantastic, the staff is very friendly and supportive, rooms are spotlessly clean, breakfast has been impressive, I would highly recommend returning.

Was clean and quiet

It smelled, I can’t explain the smell but it smelled horrible and all our things smelled after leaving, the shower wouldn’t get warm/hot even when all the way on hot.after being out all day we found that when the door closed it didn’t lock thankfully nothing was missing, the bed covering felt wet/damp, the toilet was difficult to flush and lastly the lighting was horrible in the room oh wait when we asked the desk clerk for any local places to eat they had no clue. I will say the breakfast was good

Great stay

Nice property they have nice facilities the people were ok they wouldn’t let my door dasher deliver my food

Staff was very professional and helpful. Enjoyed the breakfast each morning!

Check-in was easy and the front desk employee was so welcoming. The room was comfortable and I enjoyed my stay!

Great

I like that the property has a hot tub, unfortunately it did not work and the pool was very cloudy so we did not attempt it. That was one of the main reasons we chose this hotel so it's a disappointment. The hotel has a strong mold/ mildew smell, enough to give you a headache. The tub in our bathroom, room #215 would barely drain because it was so clogged with hair and scum which caused the water to fill the tub. Very unsanitary. Overall i would not recommend anyone to stay here, especially for the high price.

Great front desk staff, very comfortable bed, great hotel!!!

The location was a good middle place for visiting the Ark Encounter and the Creation Museum. Not a lot of restaurant choices near by for dinner options though Cattlemens is right next door. Easy access from the freeway.

Excellent! We stay every year for the races! Will be back again!