Holiday Inn Express ATLANTIC CITY W PLEASANTVILLE by IHG, an IHG Hotel

Great experience

Sgort but very pleasant water front.

Everything was excellent I have no issues staff was nice place was clean breakfast was good love the ocean will stay again great place to relax.

Nice typical hotel room. Paid a little extra to have a waterfront view. The main issue was the AC unit which was at 62F. It was like living in an icebox after coming from the humid 80F temps outside. The hallway was also chilly. I raised the thermostat to 70 but it still blew cold. I found you could open a window, but that let in the gnats since there was no screen. Eventually the unit turned off and after a couple hours, the room actually warmed up to a normal 68-70 degrees.

I really wish there was bacon for breakfast. Other than that it was decent breakfast.

It was an ok stay for one night

They should extend out going hours to 12 pm not 11am

I really have no complaints. Excellent value. Great location. Friendly staff.

Very clean and staff was friendly.

I was in a room with dirty carpet red strains toilet lid was cracked Bathroom had stains And we had a room that was right next the dirty roof where all the birds come to and attached to the AC. My husband ask housekeeping for clean towels the lady never wanted to give him any so he had to take them

The breakfast was really good. The view from our room did not disappoint and the quiet atmosphere made it that much more enjoyable.

Will always stay here

We stayed overnight and checking in was kinda disorganized we were told to come back later to check in which was understandable because we arrived around 2:00pm and check in is at 3:00pm we were told that we could check in early but all they had were first floor rooms so we decided to wait and come back at 3:00 we came back around 3:45 and rooms still weren’t ready besides first floor we also were told we can use two cards to pay for hotel and that our card wouldn’t be charged until check out but that was inaccurate information as one card was charged at time of service and we got caught in the costal flood that affected the area we were locked out of our hotel until 4:00am so we couldn’t really get the most out of our room as we went out to dinner and couldn’t get back until early morning hours which when we came back to hotel we came back to our hotel room door being wide open so it was a scary sight and definitely surprising the area of the hotel is fair away from the city and activity have to drive 8-10 minutes to the fun that’s not bad the waterfront view was very beautiful they do serve average breakfast and the cleanliness is average it wasn’t the cleanest hotel I’ve stayed but it also wasn’t terrible if you know you know I would say I would definitely need a redo of my stay because it was very chaotic but all in all the rooms and cleanliness was average is all I can say about the hotel the lobby is a bit yucky looking and musty so it can make u feel a little off

Staff questions about not booking direct with them

The pictures don’t describe the property accordingly. Breakfast is terrible, the orange juice of the machine was undrinkable. There was a bunch of hair in the tub, the carpets don’t look too clean. They spray perfume to cover it up a bit but it is not too clean. We had a reservation for 3 adults and 1 kid and had towels for 2 people in the room.

Excellent hotel in Atlantic City.

Management is not good. Long queues for breakfast with limited service. Basic amenities like towels are provided after special requests

Very good

My mother’s not one to praise much and she loved staying at this hotel, excellent

Our room was smelling and carpet was wet. When we walked our feet got wet from walking on the carpet. Room was on the first floor. At check out time, no one asked how was your stay. Just took our keys and did not say thank you for staying at their location.