Holiday Inn KILLEEN - FORT CAVAZOS AREA by IHG, an IHG Hotel

The front desk staff is wonderful. It was a pleasure seeing Janiya and her welcoming personality each day of our stay. The larger size mini fridge was a plus as well.

Not now

Super accommodating staff, clean rooms, new facilities, beautiful pool area!

Very impressed with this hotel. The staff were all so friendly, polite, and always welcoming with a smile. My 7 year old son even commented how good it smelled. Beautiful and clean. Room was also cool when we walked in and not humid at all. Room stayed cold all night. Pool area was also very clean. Pool was very cold when we went in April but the hot tub was perfect! It was my first time at a Holiday Inn, I usually stay in resorts, but Im a gan of Holiday Inn now.

Hotel was amazing!!!! Very friendly staff

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The parking situation was inconvenient, but the hotel was nice. The rooms were small, and there was no free breakfast. But everything was clean and the service was good. The pool was closed for maintenance, so we did not get to swim. Overall I would say it was average.

The staff was friendly. The bed was comfortable. It looks like they have done some remodeling, painting, etc. There are a few updates that are needed but I believe it is in progress. I would recommend this hotel.

Mike and Dynasty are amazing! Thank yall!

Convenient, clean, and close to Fort Cavazos

Very spacious and clean room

It was very clean. Staff was professional. We didn't have any issues that staff couldn't handle. Very relaxing and comfortable beds.

Very good stay

I like the customer service’s and front desk!

Tub filled with water during shower. Very slow drain.

The stay was amazing and really quiet.

Super clean & easily accessible!

Firstly, parking is inconvenient. You have to park in the rear of the building and walk around. We were not greeted by the clerk when we walked in. The clerk was sitting when we walked in, the check in desk seemed like it was the business center. The clerk was rude from the start. She then greeted every other employee who walked in while minimally interacting with us. The keys were given to us in an small envelope with information written on it. We were placed on the 4th floor which was clearly being worked on. Folks were painting doors and coughing from lack of ventilation. Our door didn't have a sign so we had to guess which was ours. We asked the folks painting and they just stared at us. The door was not mounted correctly and we had to use such force to open and close. The room connected to hours had just been painted and loud fans ran all night. The room had an overwhelming paint smell. The next day, maintenance knocked on the door at 6:30am talking about changing the thermostat, even though we never called for service. At 7:30am workers were blasting music in the hallway. The refreshment center was poorly stocked. Finally our car obtained damage overnight, which was not identified until after we had already traveled quite a ways away. Extremely disappointed in every aspect of this visit. I will not be back to this property.

Booked a king with couch, etc. Sent message letting them know it would be a late check in.Arrived and was offered a two queen room. Showed them my reservation.. got a standard king room. No price discount. 4 night stay and had to consistently ask towels, make bed, trash pickup, etc. The staff was extremely friendly though.

Nice well maintained facility. All staff were pleasant and helpful.