Holiday Inn LITTLE ROCK-AIRPORT-CONF CTR by IHG, an IHG Hotel

One front desk staff and couldn’t log into the computer to check in. Didn’t get the room I paid Expedia for, no help from Expedia customer service. Will not book hotel with Expedia again.

Paid extra for 2 premium rooms on Top Floor. At check in, only available.

Breakfast was not included. We didn't mind paying since the rate was good, but the quality of the breakfast did not meet the cost. I would recommend eating breakfast somewhere else.

Undergoing renovations. Breakfast is not free.

We were sent to enter around the back of the facility. The entry was dimly lit. Our key card caused the green light to appear, but the door could not be opened. I had to leave my wife with luggage, etc. at the darkly lit area and walk around the building. I attempted to use the key on two more entries to no avail. I walked in and through the lobby, and after trying one door found my wife still waiting and opened the door so we could bring our things in. I had trouble getting the tv set to display anything other than the floating Direct TV image. We called the front desk, and were told to hit the reset button on the receiver. I tucked in a difficult location to reach. After waiting for the receiver to rest in ten minutes, the picture came on. However, there was a large box covering a good portion of the screen. We made multiple efforts to remove it, but finally gave up and prepared to go to sleep. The hotel is older and for the price its not unfair at all. Just some frustrating things going on.

Just one thing went wrong after another- and that after a long drive. Staff were super nice and kind. That was the plus.

Very close to the airport, quiet and large rooms. Great restaurant on the premises and convenient gas station across the road for our of hours snacks

Upon arrival we learned that we couldn’t use the pool, which was one of the main reasons we chose Holiday Inn. Next, the fire alarm goes off around 11:30 pm, jolting us out of a deep sleep, and I injured myself getting to the door. The fire alarm continues to go off as the fire department tries to figure out the problem. Some people were checking out at 12am, and I came close. Needless to say, we lost a lot of sleep that night 6/27/25. To top it off, the breakfast left a lot to be desired, thankfully there was fresh fruit. Gotta say, this was my worst hotel experience.

The room was musty, the AC was loud and never got cold (as in we sweat through the night). The restaurant, Bostons, was surprisingly good.

Very clean and will stay there again!

Our stay wasca comfortable one

Very nice

Clean, quiet location that was very convenient to the event we were in town for. Staff was friendly and helpful. I would stay here again if I am in the area.

Great room, nice buffet breakfast.

Alot of smokers

First of all I used my credits for a friend and then they didn't let her even stay cause

Long line at check in and only one desk person. Took 45 minutes to check in. Very overworked desk clerk but she was very nice. Felt sorry for her. Tired hotel. Broken lamp shades. Stained carpet. Leaking sink plumbing requiring us to mop up water with towels when using the sink. When reported no action taken. Would not recommend.

Location close to the airport. Shuttle service was excellent. Restaurant food and service were excellent.

They charge you extra for breakfast which would be ok if it was worth paying for .. but it isn’t anything special or extra. $12.95 a piece if you pay there. The workers were really nice. Wish I had seen the sign when I showed up super late at night that if I didn’t return the luggage dolly and kept it overnight, that they’d charge you $100 .. it was a relatively tiny sign and again, I’ve never done it before but just was so tired and knew I was leaving early in the morning that I figured it shouldn’t be a major inconvenience that I kept it .. boy was I wrong 😪

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