Holiday Inn REDDING, an IHG Hotel

*****

The phone didn't work and the bathtub had no stopper, hence no bath. They adjusted the price for the inconvience. Thank you

Breakfast was advertised as free but when we went downstairs to eat there were no plates and we were told breakfast would be $12.50. While we were eating, the front desk clerk came and said breakfast would be on them.

The bed was comfortable, and it was very quiet.

Was nice to have great staff!!

Super friendly staff!

Pretty expensive for a mid-tier hotel.

Our room was dirty so they gave us another one. The staff was friendly and nice, but it was still gross to check into a room covered in crumbs and other food droppings. Everything looked like it was falling apart, even our room number barely existed. The photos make the place look a lot nicer than it was.

The check-in process took forever. The room had a very weird empty extra space- hard to describe but it was a suitelike it was supposed to be a suite but it was left unfinished. This was for a "premium" room. The TV was old and outdated and cable TV didn't include Bay Area sports (despite the channel being on the printed hotel list) so no Warriors game. Breakfast is an extra charge ($12 each I think). Overall, I think you can do better in the area.

Great hotel, enjoyed our short stay. Front desk service could be better. Long check in and waited 20 minutes to get an extra key while two other guests checked in.

Nothing special about this hotel. Desk staff acted as if we were inconveniencing them by checking in. Rooms were average at best. They could use a good thorough cleaning.

Really comfortable room, and surprisingly quiet considering the close proximity tp the highway.

Well appointed room

Well appointed and clean room.

Property was a little dated. Check in was not the best, not a very personable person to check me in. She was alone and seemed to be in a rush, even though I was the only one there. Got to the room and settled in for the night. I turned on the air conditioner/heater as I was going to sleep and boy was it noisy! I barely got any sleep, cause it would turn on and off and make big clinking sounds as it turned on and off. Got up at 5:30 and turned it off and just took a hot shower. So poor. The breakfast was basic, eggs were meh, the potatoes were not fully cooked. When I told the front desk clerk that I didn’t get any sleep cause of the bad heater, the response was, I’ll get maintenance to look at it, no sorry or anything. No recognition that it wasn’t a good stay. Will think twice before going to a Holiday inn again.

Great bed Stupid green light switch requiring a door card Actually caused me to leave things on when I left instead of turning them off

Great place, great location!

The check in process was a fantastic experience.

Clean, quiet and fairly priced. Could use an update in the room decor. Room was clean, but rather dark.

Room was cleaned only 2 times in a 6day stay. One of the night time female desk workers is not happy to be working here. The other evening female desk employee is great.