Holiday Inn REDDING by IHG, an IHG Hotel

Clean friendly staff

Room was dirty. Used water and drink bottles. Surfaces in room dirty. This is my first neg review of a room in years. Elevator was non functional (we were told it was for the hotels renovation that we learned of on arrival) and no room on 1st floor so my biz partner and i had 2 rooms on 2nd floor. Two of 3 stairwells marked off limits apparently due to renovation. We only needed a single night on a biz road trip. Would not stay there again and Holiday inn lost its rep in my book. I know the need for renovation bit accomodate your guests. The fact my business partner was recovering from foot surgery didnt help.

Check in was efficient. Elevator was broken, and they had no first floor rooms, which was unfortunate, as we were traveling with several bikes. Stairs were a little cumbersome- had to go up, make a sharp turn, then down. We managed; were cyclists :). I think the walls are thin- my husband and daughter were laughing and bantering a little just before bed, and our neighbors started banging on the wall. We’ve never had that happen before, anywhere. Shower pressure was amazing, hot water was HOT! No recycling that I could find on the property. They have a restaurant for breakfast- $12ish pp; we did not eat there. They did fill my bottle, which was great. Overall it was fine for a one night pass through. Beds and pillows were comfy

It was nice

Great stay , there was construction going on but did not bother us

Everything I needed for my 3night stay while I participated in the New Earth Events Psychic and Healing Fair.

As they are refreshing the decor, the parts that finished are so modern and as always clean. There is a small breakfast buffet you pay for if you wa t to eat in the very nice dining room that serves a delish menu.

Nice stay. Thought breakfast should be included. Buffet was not worth the extra cost.

Hotel is under renovation and very inconvenient

*****

The phone didn't work and the bathtub had no stopper, hence no bath. They adjusted the price for the inconvience. Thank you

Breakfast was advertised as free but when we went downstairs to eat there were no plates and we were told breakfast would be $12.50. While we were eating, the front desk clerk came and said breakfast would be on them.

The bed was comfortable, and it was very quiet.

Was nice to have great staff!!

Super friendly staff!

Pretty expensive for a mid-tier hotel.

Our room was dirty so they gave us another one. The staff was friendly and nice, but it was still gross to check into a room covered in crumbs and other food droppings. Everything looked like it was falling apart, even our room number barely existed. The photos make the place look a lot nicer than it was.

The check-in process took forever. The room had a very weird empty extra space- hard to describe but it was a suitelike it was supposed to be a suite but it was left unfinished. This was for a "premium" room. The TV was old and outdated and cable TV didn't include Bay Area sports (despite the channel being on the printed hotel list) so no Warriors game. Breakfast is an extra charge ($12 each I think). Overall, I think you can do better in the area.

Great hotel, enjoyed our short stay. Front desk service could be better. Long check in and waited 20 minutes to get an extra key while two other guests checked in.

Nothing special about this hotel. Desk staff acted as if we were inconveniencing them by checking in. Rooms were average at best. They could use a good thorough cleaning.