Homewood Suites by Hilton Mobile Airport-University Area

Great location for the airport.

The property was in good condition. The room was well arranged and very spacious. When I aarived the room was very humid and smelled a little musty like a football locker room. Maybe some strategically place plugin air fresheners would help. Breakfast was terrific!

This place is terrible the furniture was dirty and very old the elevator sounded like the cable was gonna snap at any second our room smelled like a wet dog The frond desk lady couldn’t even greet me and just stared at me in her defense it was 530 am and she had to be woke from her slumber so I guess that’s why she was so unfriendly my bad sorry

I’ve never been as disappointed and frustrated by a hotel stay. I came to Mobile to cover the Senior Bowl as a content creator, so internet performance is an obvious priority. I chose Homewood in large part because of the claim on their official website that WIRED INTERNET was available in ALL rooms. But nope, there was none, making it extremely difficult and at times impossible to live stream, which is how I make my income. To make matters worse, I couldn’t even use the “business center” to upload produced episodes because it was out of order. Not having good WiFi in 2025 when so many people work from the road is bad enough, advertising falsely that you have a high-speed solution in every room is inexcusable.

The staff was courteous and helpful. The physical property is in need of a facelift.

We stayed here a year ago and things were just fine. This year the room and hallways smelled strongly like mildew. The only positive was the breakfast was actually very good compared to most free buffet offerings.

Hotel in very bad condition. Overdue for a renovation. Worse Homewood Suites condition wise I have ever visited. Needs pressure washing, new furniture due to stains and peeling. New carpet due to the bad mildrew smell. AC filters not changed. Gym equipment out of order, washer and dryer out of order inflatable pool toys left over from past guest. It's was really bad. The front desk said something about issuing points, but I have yet to get clarity on that. Once I do, I will update the review with hotel's remedy to complaints.

Mold in the bathroom around the tub. Also in the living room area, furniture was in disrepair. Had a foul smelling Oder in the room. Both of our visits throughout the week were very disappointing. We will never book here again nor would I recommend to anyone else. Worse Hilton I’ve ever stayed in

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My husband and I arrived at 4:30am. The lady that checked us in was nice. We got our room key for room #245. I went to use the bathroom and the toilet was soiled with feces. I grew frustrated because I was shocked by seeing this uncleaniness! I took a deep breathe and told myself not to get angry! Anyway, I went to grab a knife from the drawer to cut an apple and the large knife was filthy. The next day I told the associate. I actually brought the knife down to the front desk as evidence of my complaint. She was nice and asked did we want to move to another room? My husband declined the offer because we had already unloaded from a long trip from Houston. Everything was going fine the first 3 days in terms of service. The breakfast was great until the last day. The last day of breakfast they ran out of food. Me and other guest had to stand around waiting. We could hear Mrs. Brenda and Mrs. Pam talk about their weekend. They seemed to be more focused on what was going on outside of work than work itself. I immediately complain to Stephanie. She was working at the front desk. Stephanie got up and walked into the kitchen to inform these 2 ladies, guests were right outside waiting. The gentlemen standing by me said, normally the breakfast is on point. I never had this to happen. I told Stephanie again, this hotel didn't live up to Hilton hotel standards! We checked out later this day. I asked Stephanie what were the names of both ladies in the kitchen area this morning.

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The staff was wonderful and they checked us into our room early like several hours early. She was great. The cleanliness of the room was good. The bed they could used to be replaced, but breakfast this morning was absolutely horrible, overcooked powdered eggs, overcooked potatoes, the meat selection was pretty much gone. They never replenished anything and would be nice to have some danishes to choose from not just white bread Not impressed with the food by any means.

Beautiful property. Trash showing behind the check-in desk. Wonderful breakfast.

If you enjoy your room and hallways smelling musty and of urine, blood-stained mattresses, moldy bathroom ceilings, and furniture that is falling apart and rusting, this is the place for you! This hotel needs a serious remodel and cleaning!! I would avoid if possible!!

I loved the layout of the room...

Our bathroom sink was clogged and we could not use it. Our toilet was clogged so we had to go the lobby and use their bathroom. The tub was dirty and not wiped out. The lamp was missing a light bulb. The furniture was was dirty. The chairs at the dirty were peeling and in terrible condition. The coffee table had large chios in it.

I've never stayed at Homewood Suites before. I booked this hotel because it was very close to my sisters house. This hotel was such a disappointment to me and my husband. We weren't expecting anything fancy, but this was SERIOUSLY run down. There were huge stains in the hall going to our room. The vinyl plank flooring they used in the kitchen area was so buckled up that it was definitely a tripping hazard. My husband had open heart surgery just a month prior and I was scared to death he was gonna trip and fall getting something out of the fridge. The sheets were too small for the bed and kept popping off and I swear it looked like they'd used a mattress protector as a "blanket" and it didn't seem all that clean. Whatever they'd used to clean the floors, left them sticky so my shoes would make that awful sticking-to-the-floor noise whenever I walked across them. The bathroom had ONE BATH TOWEL for TWO GUESTS and there was no floor mat or towel to be used as a floor mat. My husband almost slipped and fell getting out of the shower onto the tile floor. If I hadn't already pre-paid $358 for our two night stay, we would have checked out and gone to another hotel. When we were checking out, I politely mentioned to the front desk about the floor coming up in the kitchen being a trip hazard. Her response let me know my room wasn't the only one. She said the hotel would be renovated soon but we were MAD that we had no idea of the condition when we booked. I will NEVER stay again.

nice clean and quite

Property should be restored completely from walls to furniture and floors. Our experience was horrible, couldn’t even put our food in the fridge, or be in the living room area in the suite between our bedrooms because the sofa bed had been left wet and the smell though out the place was terrible. The beds were expired, curtains torn, floors sticky, I can’t even finish saying. Asked for another room, no more rooms available. Survived one night. Expedia shouldn’t have this property, until completely remodeled or new management.

Nice