Homewood Suites by Hilton Mobile Airport-University Area

Had to cancel reservation. Room was full of mold.

Great

Pricing

The property was ok. Check in was quick and easy. The room was clean, but had an odor and was kinda musty. The staff were very friendly and accommodating. The items we ordered and had shipped to the hotel were placed in our room. Breakfast was ok as well but it was very early. I only made it down once. Overall, the property was close to the airport and average.

For it to be a Hilton hotel it needs to be upgrade. The lobby was nice. The elevator did not work the whole weekend had to carry my bags to the 3rd floor. There was no lights in back parking area. My room vents was dusty wasn't clean properly. Curtains had stains and holes. Tub needs updated. Front desk clerk was nice.

Elevator was broke my entire 5 night stay. Only got housekeeping services 1 day. Shower drained very slowly, standing in lake when finished. Refrigerator was missing the ice cube tray. Breakfast very underwhelming.

We stay here every few months and it has started to go downhill. It took 15 minutes for the agent to get us checked in…it took him awhile to find a clean room available (I assume). The lobby was dirty, there was trash by every elevator and one elevator was even out of order. The one working elevator was dirty inside and made the worse noises. We stayed on the 3rd floor and it smelled of mildew and there were bags of trash by the elevator all afternoon and in the morning. The room had one glass in the cabinet and the at glass was dirty. We needed ice right away, I went to ask the agent (who was on his phone) for some ice and he said to me “what about your ice maker”? well since there’s no ice in it..I went to ask the agent for some. He said “do you have anything to put it in”? With my hands full..I shrugged and said no. He ended up giving me about a quart size bag of ice. Our ice maker never ended up make enough ice to fill a cup. The bed is about the only comfortable thing in the room. The couch is terrible..I’ve sat on wood that was more comfortable. The oddest thing to me is that, instead of a pump bottle of handwashing soap, is body lotion. I used the lotion countless times trying to wash my hands instead of the bar soap that was in a box. Weird. I think (my opinion of course) the pump bottle should have hand soap instead. Breakfast was cold at 7:30am Other than all of this..will we stay again? Probably, BUT only because it’s next door to a Bonefish

Check in was easy! Hotel lobby looked nice. That changed upon entering elevator. The smell was terrible, carpet heavily soiled. Paint chipping off walls. Walls filthy, rooms smelly. Furniture very worn! Tub clogged with hair causing water to not drain. Sleeper sofa mattress cover soiled. Had to ask for towels and wash cloths numerous times. Short staffed!!! Not a pleasant stay.

Rooms were not ready upon check in at 5:30pm, had to wait 30 minutes. Rooms were not very clean. Upon check out, staff could not find out name in the system even though they had checked us in.

Terrible, we left

Overall we had a great stay. The building is dated, but they supplied all the necessary items. We were greeted kindly by the front staff. The room was basic but clean. The breakfast was lacking both in quality and quantity. The maid was nice.

We asked for towels on our last day and never got them. The strange lady at the front desk kept pestering us about fees that were not disclosed to us on top of the Expedia fees as we paid the room in full ahead of time and they kept trying to charge us for something else that wasn't ours either. The furniture is old and has holes in several pieces and the AC did not cool below 72 degrees and most of the time not below 74 degrees. I would not recommend this place.

Great location for the airport.

The property was in good condition. The room was well arranged and very spacious. When I aarived the room was very humid and smelled a little musty like a football locker room. Maybe some strategically place plugin air fresheners would help. Breakfast was terrific!

This place is terrible the furniture was dirty and very old the elevator sounded like the cable was gonna snap at any second our room smelled like a wet dog The frond desk lady couldn’t even greet me and just stared at me in her defense it was 530 am and she had to be woke from her slumber so I guess that’s why she was so unfriendly my bad sorry

I’ve never been as disappointed and frustrated by a hotel stay. I came to Mobile to cover the Senior Bowl as a content creator, so internet performance is an obvious priority. I chose Homewood in large part because of the claim on their official website that WIRED INTERNET was available in ALL rooms. But nope, there was none, making it extremely difficult and at times impossible to live stream, which is how I make my income. To make matters worse, I couldn’t even use the “business center” to upload produced episodes because it was out of order. Not having good WiFi in 2025 when so many people work from the road is bad enough, advertising falsely that you have a high-speed solution in every room is inexcusable.

The staff was courteous and helpful. The physical property is in need of a facelift.

We stayed here a year ago and things were just fine. This year the room and hallways smelled strongly like mildew. The only positive was the breakfast was actually very good compared to most free buffet offerings.

Hotel in very bad condition. Overdue for a renovation. Worse Homewood Suites condition wise I have ever visited. Needs pressure washing, new furniture due to stains and peeling. New carpet due to the bad mildrew smell. AC filters not changed. Gym equipment out of order, washer and dryer out of order inflatable pool toys left over from past guest. It's was really bad. The front desk said something about issuing points, but I have yet to get clarity on that. Once I do, I will update the review with hotel's remedy to complaints.

Mold in the bathroom around the tub. Also in the living room area, furniture was in disrepair. Had a foul smelling Oder in the room. Both of our visits throughout the week were very disappointing. We will never book here again nor would I recommend to anyone else. Worse Hilton I’ve ever stayed in