Homewood Suites by Hilton Pittsburgh Downtown

It was a great stay and great staff.

Good location and very clean

We stayed here for a basketball tournament at the convention center. Perfect location, extremely clean, and welcoming. The only compliant is we booked a king suite and the photo online showed the bedroom with a door separate from the living room area- however, it was not.

Great location, eben better staff. Ronique at the front desk was extremely friendly and helpful.

The hotel itself wasn’t dirty but the 2 bedroom suite that my family stayed in was not at all acceptable. The dishes, coffee cups had dirty coffee rings in the cabinet, food still on the utensils in the drawer. Mold around the sink drains, showers. Half used rolls of toilet paper in the bathrooms with no extra rolls anywhere to be found. Same for paper towels in kitchen. No tiny dishsoap to clean dishes or a sponge in a full kitchen suite that was furnished with dirty “clean” dishes in the cabinets and drawers.

Staff was amazing!

Great one night stay with friends

Britt at the front desk was the best!!

We had a terrific stay here. The staff was the absolute best, including Collette at the front, the cleaning staff, and the breakfast staff. Thank you for making it a memorable experience for my family!

Close to the things of my interest.

We left. I thought being next to fire station might be noisy. But it was the upstairs guests that were intolerable. If you value sleep while on vacation, stay elsewhere.

Had a very good pleasant stay. Staff was helpful and friendly

Everything was dirty

My recent stay at this hotel with my family was extremely disappointing and upsetting. We arrived around 1 a.m. after a long trip, delayed due to health concerns. Upon check-in, we were given a room that was not cleaned. To our shock, we found stained women’s underwear with personal fluids left on the sofa—an area where my son was supposed to sleep. We immediately requested assistance, and it took approximately 45 minutes before a resolution was provided. Unfortunately, the second room we were given was also in unacceptable condition. It had a strong odor of urine near the bathroom, making it feel just as unclean and uncomfortable. By this time, it was well past 2 a.m., and we had no other immediate options for booking another hotel. This was incredibly frustrating, especially because we have stayed at this location multiple times over the past three years while visiting our college student in Pittsburgh. It had always been our top choice due to its reliability—until now. The staff member assisting us during check-in appeared completely unprepared to handle the situation and offered no words of comfort or solution beyond a room change. We were left feeling unheard, disrespected, and very disappointed. I sincerely hope management addresses the serious lapse in cleanliness and service. This experience has made us reconsider returning to what was once a trusted and comfortable hotel for our family trips.

Great locat

We had a blast. Family of 4, 2 kids 5 and 8.

Area around the hotel

Bathroom exhaust fan didn't work, water pressure was very poor.

Wasn’t given the room I paid for I was told it was an upgrade but no big walk in shower and no king size bed either. But for the price we paid $377.00 for one night and then had to pay to park out car $26.00 over night in their parking lot, you would think it would be spotless!! The carpets were very dirty lots of stains. Also stains on couch and chair. Although very convenient to walking downtown I will not waste my money here next visit !

Had a great spur-of-the-moment weekend trip. The hotel staff was friendly & courteous throughout our stay. The room was comfortable & spacious, offered very nice views of the city. And to walk to the Heinz History Center & the Pirates' game. Many other options for food & entertainment within walking distance but didn't have time to get to many others.