Homewood Suites by Hilton Rochester/Henrietta

Room was a little small Not really worth the money but it was ok for the night

My stay was wonderful and quiet

I expect more from a Hilton property. Looks like a renovation over an old dirty hotel! Staff was friendly but the property itself was below average at best. Bed was uncomfortable! No Shampoo in dispenser and dirt in the corners of the bathroom. I left a day early! I was very disappointed in this Hilton property!

Nice hotel, suites are very good size.

We did the digital check- in as this is convenient and there would be no need to go to the front desk. Upon entering room, it was obvious that it did not have a routine cleaning as the bed was not tidy and other bed items were not put away. Also the dishwasher still had the items left inside. So I had to call and ask to change to a room that was cleaned and ended up having to go to the front desk to get the new room keys. The hallways had a bit of a musty smell too. Front desk associate was nice and polite. Breakfast was good. Overall, an okay stay. Would be a whole lot better if more focus was put into a thorough cleaning of the rooms and hallways.

the bedroom had a door from the living room, a great feature The full kitchen included a dishwasher with soap, towels, silverware and dishes and pots. Breakfast was good in nicely appointed dining room with fireplace. Staff could not be more friendly and helpful. Definitely stay here again.

Clean, easy check in. However: one TV remote missing (2TVs) and front desk had no replacement; toilet not installed properly, so wobbled back and forth (unnerving); minimal blankets (one light weight blanket for sofa bed; no extras otherwise); only 2 towel sets (for a room accommodating up to 4 guests). Had to acquire extras at desk. Good breakfast options

Great staff with easy check in. Luggage carts readily available. Loved the room set up. Hubby could make coffee in a.m. without disturbing me. Would definitely stay here again.

First time staying at this hotel. We were there for a funeral and thought having a kitchen would make it easier to cook at the hotel after a long day. Much to our surprise the kitchen lacked silverware. There were only 2 forks and no spoon. The knives were not cleaned. There were no spices. So we paid for a room with a kitchen but did not cook. That part was disappointing. The bathroom had only 2 bath towels. They had shampoo and conditioner but no body soap. The bed was comfortable and sheets smelled clean. I went to the front desk to ask for an iron since it was missing from the room. The staff was very nice and had found me one. If the room was stocked with basic items our first impression of the hotel would have been a more positive one. If this is how they run their business, then I will not be staying there again.

I enjoyed my time away from home

The staff are always good for giving me a room, even if I am a bit early checking in

Hotel and breakfast were fine. The 3rd floor reeked of pot. Knew exactly which room it was coming from and am surprised and disappointed management wasn't doing anything about it.

Very nice. Clean and quiet.

Would recommend

Property is a little dated. Room size was incredible. Couch was a little dated. Breakfast was really good. Omelettes and Eckrich sausage one day and scrambled eggs and patty sausage the next day. Plus the usual fare of waffles, cereal, muffins, etc…A water and dryer were available and used. Laundry soap was available for purchase on site. 4 of 5 stars. It was a comfortable room and a good value for the area.

Property has spacious rooms.

Second time here

Clean hotel of highway. Large eating/gathering aeria.

The staff at front desk was quite rude

Clean