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Hotel Chino Hills
Hotels
6.0
/10
Pleasant
933 reviews
What Guests Say About Their Stay
Charity
10.0
/ 10
I love this hotel, but the construction is a disturbance. I'm sure it willbe beautiful once it's complete
Charity
10.0
/ 10
I love that they are doing construction to update the hotel into a Marriott.
The lady at the front desk was excellent. She had wonderful customer service!
In the Area
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15433 Fairfield Ranch Rd, San Bernardino County, California, United States, 91709
Main Facilities
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24-Hour Front Desk
Elevator
WiFi
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Available Room Types in Hotel Chino Hills
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What's around Hotel Chino Hills
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15433 Fairfield Ranch Rd, San Bernardino County, California, United States, 91709
Discover More About Hotel Chino Hills
Location
Staying at Hotel Chino Hills is a good choice when you are visiting San Bernardino County.
About Hotel Chino Hills
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Chino Hills.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
With all facilities offered, Hotel Chino Hills is the right place to stay.
All facilities in Hotel Chino Hills
Others
Public Facilities
- Others
- Smoke-free area
- Elevator
Business Facilities
- Computer station
- Business center
Hotel Services
- 24-hour Receptionist
- Concierge
Connectivity
- Free WiFi
General
- Parking
In-room Facilities
- TV
Accommodation Policy & General Information in Hotel Chino Hills
Important Note
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 100.00 per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival at the property.
The following facilities or services will be unavailable from April 9 2024 to July 31 2025 (dates subject to change):
- Breakfast
- Business center
- Meeting facilities
- Swimming pool
- Business center
- Lobby
- Select guestrooms
- Fitness facility
- Indoor pool
- Fitness facility
- Indoor pool
Check-in/Check-out Time
Check-in:
From 16:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | 24-Hour Front Desk, Elevator, WiFi |
Check-In / Check-Out Time | From 16:00 - Before 11:00 |
Available rooms at Hotel Chino Hills | 99 |
Number of floors in Hotel Chino Hills | 4 |
Another facilities in Hotel Chino Hills | Others, Smoke-free area, Computer station, Business center, 24-hour Receptionist |
Frequently asked question in Hotel Chino Hills
What are available facilities at Hotel Chino Hills?
There are top facilites at Hotel Chino Hills such as 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Chino Hills?
The standard check-in time at Hotel Chino Hills is starting from From 16:00 while the latest check-out time is at Before 11:00
More Reviews from Other Guests in Hotel Chino Hills
Other sources (933)
6.0
Pleasant
From 933 reviews
Cleanliness
6.2
Room Comfort
6.6
Service and Facilites
6.6
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Traveler Reviews Hotel Chino Hills
Number of reviews per page
20
40
Top reviews
Richard
6.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Under construction
seunghwan
Friends and Family
2.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
We were fixing our bathroom and we needed to say just one night. On website, it had indoor pool and hot tub. My kid would love to enjoy the pool.
When we arrived, the entire hotel was under constructions.
construction waste and debris everywhere. Of course the pool is closed. I didn't see anywhere indicating the hotel was under construction. We needed some water and we called the front desk. The phone was not working. I went to the front desk and ask for water. They said they don't have any water in hotel. Really?? So I had to drive to closest gas station to buy the water. I would never go back to this hotel.
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Manoj
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Good
Crystal
Leisure Family
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
I'm really disappointed the pictures they have on do not match a hotel. It is under construction. The pool doesn't work. The whole hotel is upside down. Dirt is everywhere. My room was dirty. We had to book somewhere else. We couldn't even stay there. They wouldn't even give me my money back. My lights didn't work in my room. My shower didn't get hot water. my TV did not work. The air conditioning did not work. This place is so unsafe. I do not understand how this place is still open. Do not ever stay there this was my first worst hotel ever in my life. I was so disappointed. I had to move my family at 7 o'clock at night and find a new hotel. They really need to update the pictures.
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Robert
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Place was great. Easy to find and friendly staff
Sanguan
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Thank
Charity
Business
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
I love this hotel, but the construction is a disturbance. I'm sure it willbe beautiful once it's complete
Verified traveler
2.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
I don't recommend staying here. No where in the description does it say that there is a ton of construction going on. Theres barely an entrance. The front desk wasnt very pleasant. We got into the room and it was gross. Hair on the toilet, blood spots in the toilet, and blood on the door. There was something about using your key card to turn the power on in the room? the AC wasnt working so we had to go down and she told us we had to fully reset it. We were woken up at 8 am to hammering by our door. No continental breakfast. Housekeeping wasnt very friendly. All in all it felt very uncomfortable being there.
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Maria
2.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Horrible place do not stay here
Dan
Leisure
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Under renovation, but, they worked around it..
Crystal
Leisure with Partner
2.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
staff was never present when we needed them, stayed for three nights and had to replace the keys twice because it would stop working, lights kept flickering, poor management, would not recommend.
cindi
8.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Overall was clean. But very limited hot water in shower. I will stay there in the future
Nicholas
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Nice place
Charity
Business
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
I love that they are doing construction to update the hotel into a Marriott.
The lady at the front desk was excellent. She had wonderful customer service!
Suhein
4.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Hello Year 1999 Internet! Beyond SLOW and constantly disconnecting - I may have lost 1 year from my life trying to download an 8 min low res video in about 7 hours!!! Called front desk and she was saying maybe because they are at full capacity ! Yeah right half the hotel is under construction and parking lot is empty! Room was clean and new but otherwise everything else down for construction.
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Robin
Leisure Family
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Rooms are fine, all of the construction is not a pretty site!
Rodger
Business and Leisure
2.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Under construction it's insulting and should be illegal to be open.
Hua
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
It’s convenient for us to live here.
Marisol
2.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Basically stole my money because I didn’t stay your site did not inform me of renovations in progress and it was not safe to even check in. Worst experience thus far
Vicki
Leisure with Partner
2.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
We didn’t stay. Rafters around the whole building. Large trash cans filled with junk around the building. Doing construction on the whole building. Looked very unsafe! Should not even be allowed to stay there. Flying plastic paper on some windows, just horrible. Wanted our money back. Reception said to contact Expedia, Expedia said it was up to the hotel. Never got our money back. Will never use Expedia again.
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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