Hotel Chino Hills

Hotels
6.0
/10
Pleasant
933 reviews

What Guests Say About Their Stay

Jorge
10.0
/ 10
The hotel is undergoing a renovation, but we had no problems with the room. The room itself was modern and clean.
Maria
10.0
/ 10
Nice room, only complaint is it was scary looking in the beginning due to all the construction
Erik
10.0
/ 10
As noted elsewhere the property is under construction, so no lobby, no dining area, no pool, but they discount the rate for that. The staff went out of their way to go to the store and buy us herb tea that we only asked for jokingly.
In the Area
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15433 Fairfield Ranch Rd, San Bernardino County, California, United States, 91709

Main Facilities

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24-Hour Front Desk
Elevator
WiFi
Staying at Hotel Chino Hills is a good choice when you are visiting San Bernardino County. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Chino Hills

15433 Fairfield Ranch Rd, San Bernardino County, California, United States, 91709
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Location


Staying at Hotel Chino Hills is a good choice when you are visiting San Bernardino County.

About Hotel Chino Hills

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Chino Hills.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

With all facilities offered, Hotel Chino Hills is the right place to stay.

All facilities in Hotel Chino Hills

Others Hotel Chino Hills
Others

Public Facilities

  • Others
  • Smoke-free area
  • Elevator

Business Facilities

  • Computer station
  • Business center

Hotel Services

  • 24-hour Receptionist
  • Concierge

Connectivity

  • Free WiFi

General

  • Parking

In-room Facilities

  • TV

Accommodation Policy & General Information in Hotel Chino Hills

Important Note

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival at the property.

The following facilities or services will be unavailable from April 9 2024 to July 31 2025 (dates subject to change):
  • Breakfast
  • Business center
  • Meeting facilities
  • Swimming pool
The property will be renovating from February 2 2024 to July 31 2025 (completion date subject to change). The following areas are affected:
  • Business center
  • Lobby
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance. The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Fitness facility
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Fitness facility
  • Indoor pool

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 16:00 - Before 11:00
Available rooms at Hotel Chino Hills
99
Number of floors in Hotel Chino Hills
4
Another facilities in Hotel Chino Hills
Others, Smoke-free area, Computer station, Business center, 24-hour Receptionist

Frequently asked question in Hotel Chino Hills

What are available facilities at Hotel Chino Hills?
There are top facilites at Hotel Chino Hills such as 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Chino Hills?
The standard check-in time at Hotel Chino Hills is starting from From 16:00 while the latest check-out time is at Before 11:00
What is the star rating of Hotel Chino Hills?
Hotel Chino Hills is a 3.0-star hotel.
How many floors does Hotel Chino Hills have?
Hotel Chino Hills has 4 floors.
How many rooms are available at Hotel Chino Hills?
Hotel Chino Hills has 99 rooms in total.
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More Reviews from Other Guests in Hotel Chino Hills

6.0
Pleasant
From 933 reviews
Cleanliness

6.2

Room Comfort

6.6

Service and Facilites

6.6

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Traveler Reviews Hotel Chino Hills

Number of reviews per page
20
40
Top reviews
Jorge
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel is undergoing a renovation, but we had no problems with the room. The room itself was modern and clean.
Araceli
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This property was under construction!
Enrique
icon-Business and Leisure with Children
Business and Leisure with Children
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The pool was close to check in it took us about 20 min nobody was in the lobby i have to go look for someone to get help
Christopher
icon-Leisure
Leisure
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This hotel is in heavy construction. Honestly this hotel shouldn’t be open yet. There was no lobby, no breakfast, the front desk clerk was using a pop out table and chair. I asked for extra towels and she told me we don’t have any. We tried taking a shower and the switch was backwards. Hot setting was actually cold and Cold was hot. I would avoid this hotel. Front desk clerk told me it’s been under construction for over 2 years. It’s shocking inside for $200 a night
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Annette
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We stayed for one night, staff was helpful and friendly, it was under construction at this time, we understand maybe not all services may be available but it was clean and we felt safe.
Tomeka
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff service needs some improvement, a lot of renovations going on I will return but after the renovations are completed I enjoyed the room it was very clean and comfortable.
Jennifer
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

My room was quite nice and looked recently renovated. Paid $130 on a Friday on memorial day weekend. For that price, it was better than most hotels I use for business. The downside, the bottom floor and outside area was undergoing renovations so i didn't have access to anything but my room and parking space.
Kayle
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was surprisingly pleasant, just ignore the construction lol
Ernestina
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I was unaware that this hotel was under renovation. A lot of the amenities were not available and there were many parking spots close to the building that left your vehicle at risk for damage.
Cynthia
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Room was very clean. I was aware hotel was under construction.. and no breakfast or pool available..
Linda
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Hella dirty open bottle of liquor in room and no pillows
Yolanda
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The room was comfortable The Hotel is under renovation so it was a mess every!
Katherine
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Hotel is under renovation and I was not aware of it. Everywhere inside smells like paint.
Arron
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel was all under construction. Handles in the bathroom were broken. There’s was no soap in the bathroom. And the WiFi didn’t support any devices taken for the trip.
Arturo
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice property considering its really under construction, it will be very nice once it’s completed.
Celia
icon- Family
Family
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

To much construction going on and cheap continental breakfast
Tak Sum Frankie
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

No cup is available. Really? Under renovation . Very Noisy, next to highway
Elijah
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I had an awful stay at this hotel. First off, the fire alarm was beeping every 30 seconds. So I went downstairs and told the front desk, which they gave me a battery to put in it. No problem there. The next mourning the fire alarm goes off in the mourning and wakes me up. I jump out of bed and run outside the room in my pajamas because I was scared only to see no smoke and no one else outside there room. I get no call from the front desk explaining what happened, so I went down there to he told that sometimes the fire alarm “just goes off”. So I was woken up for no reason. I had an important event planned for that day and I was exhausted after being woken up to the loud alarm going off. So I got terrible sleep. I was so traumatized from this that I checked out the next day earlier than intended because I didn’t feel comfortable staying there anymore. Seems like they have a few issues to fix with the property.To make matters worse there was also someone yelling about car keys in the hallway at 1 AM. Cannot recommend this place.
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Lance
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The outside and lobby is horrible. Under construction. Watch for nails and screws in the driveway.
Timothy
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The hotel is under construction and all amenities are unavailable. The hotel website just says breakfast isn’t available on the main splash page. When you arrive they have a sign on the door that is poorly written and has spelling errors saying everything is unavailable. They also have other signs saying they are not responsible for any parking issues that may occur. I find it insulting they are still charging full price. The room was also missing the tea/coffee machine and ice bucket as well as safe that is listed on other sites. I feel this place is under different management and they are trying to run as cheap as possible. This is unfortunate. I drove 5 hours just to be stuck with this. Not happy.
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Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.