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Hotel Chino Hills
Hotels
6.0
/10
Pleasant
933 reviews
What Guests Say About Their Stay
Angelica
10.0
/ 10
Considering the construction at the hotel, we had a great stay. We would definitely stay here again.
Humberto
10.0
/ 10
The stay at Chino Hotel was exactly what I expected. Very clean, staff was friendly and professional (and both hostesses were attractive) The hotel was doing some remodeling but I did not experience any noise from the contractors or remodeling staff. We will definitely stay at Chino Hills Hotel.
Jorge
10.0
/ 10
The hotel is undergoing a renovation, but we had no problems with the room.
The room itself was modern and clean.
In the Area
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15433 Fairfield Ranch Rd, San Bernardino County, California, United States, 91709
Main Facilities
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24-Hour Front Desk
Elevator
WiFi
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Available Room Types in Hotel Chino Hills
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Per room per night (excl. taxes & fees)
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Hotel Chino Hills Address: Map & Location
15433 Fairfield Ranch Rd, San Bernardino County, California, United States, 91709
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Location
Staying at Hotel Chino Hills is a good choice when you are visiting San Bernardino County.
About Hotel Chino Hills
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Chino Hills.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
With all facilities offered, Hotel Chino Hills is the right place to stay.
All facilities in Hotel Chino Hills
Others
Public Facilities
- Others
- Smoke-free area
- Elevator
Business Facilities
- Computer station
- Business center
Hotel Services
- 24-hour Receptionist
- Concierge
Connectivity
- Free WiFi
General
- Parking
In-room Facilities
- TV
Accommodation Policy & General Information in Hotel Chino Hills
Important Note
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 100.00 per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival at the property.
The following facilities or services will be unavailable from April 9 2024 to July 31 2025 (dates subject to change):
- Breakfast
- Business center
- Meeting facilities
- Swimming pool
- Business center
- Lobby
- Select guestrooms
- Fitness facility
- Indoor pool
- Fitness facility
- Indoor pool
Check-in/Check-out Time
Check-in:
From 16:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | 24-Hour Front Desk, Elevator, WiFi |
Check-In / Check-Out Time | From 16:00 - Before 11:00 |
Available rooms at Hotel Chino Hills | 99 |
Number of floors in Hotel Chino Hills | 4 |
Another facilities in Hotel Chino Hills | Others, Smoke-free area, Computer station, Business center, 24-hour Receptionist |
Frequently asked question in Hotel Chino Hills
What are available facilities at Hotel Chino Hills?
There are top facilites at Hotel Chino Hills such as 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Hotel Chino Hills?
Check-in time at Hotel Chino Hills is staring from From 16:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Hotel Chino Hills?
Hotel Chino Hills is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hotel Chino Hills have?
Hotel Chino Hills has 4 floors.
How many rooms are available at Hotel Chino Hills?
Hotel Chino Hills has 99 rooms in total.
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More Reviews from Other Guests in Hotel Chino Hills
Other sources (933)
6.0
Pleasant
From 933 reviews
Cleanliness
6.2
Room Comfort
6.6
Service and Facilites
6.6
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Traveler Reviews Hotel Chino Hills
Number of reviews per page
20
40
Top reviews
dinesh
Business
2.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
They should be allowed to take customer when they are remodeling. It is dusty and awful. Never going back again.
Alexis
Business and Leisure
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
no amenities and we were completely unaware the entire hotel is being renovated, sheets were not clean, room fridge was broken and desk was dirty and covered with stains. And yes, the hotel construction was very noisy throughout the stay.
gary
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Dirty bathroom pee on floor called the front desk asked for another room. She said they were sold out and would come up and clean the room 15 minutes later she came up with another set of keys for another room I feel I was lied to.
Scotty
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The whole place under construction 0 amenities down to some of the basics
Heather
Leisure Family
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The property was under construction and I was not notified before my stay, so when I got there the lobby was taken apart all they had was a desk and table.
They told us that the pool, gym are not in use and there is no breakfast as well, the workers started at 8am-5:30pm and most of it was under the room I was in.
This was so unexpected and the property said that they would not refund or discount anything.
I will not be staying there ever again and will not be using Expedia because they also did nothing afford me $50 credit on the website, unfortunately that does not help the situation now and for what I paid to stay at this location they should be doing something.
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Bianka
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Not good
Pat
Leisure Family
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Carpet in my room was spotted in three places. Not enough toiletries for two people had to request them from the office no shower curtain and after a month, it’s still under construction.
Danny
Leisure with Partner
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Property was being remodeled and under construction, My first room was filthy, trash in the nightstands, pubic hair on the shower wall, and ants in the room (on the bed, walls, and desks)
Stacy
2.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Absolutely terrible! There was no ac or lights in the bathroom!!
Lisa
2.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Under construction dust everywhere
JuanCarlos
Business and Leisure Family
2.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Don’t go!
Crystal
Family
2.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
This property is not what it says. Saying they are renovating is an under statement, you are in a full construction zone where you should require PPE. The rooms claim to be renovated, but are dirty with stained floors, hair in the shower and bathroom, and yellow pillows and dirty linens. They advertise a pool, fitness center, and free continental breakfast which is not available. The front desk is literally a desk with a printer on it. The front area is always empty with no one getting you. You have to go look for help around the corner where they are eating in what appears to be a break room or something. It was the worst property I have been to, once I found a replacement room we left. The manager Ruby is rude and claimed she would give a full refund, but then charged my card without even sending a receipt. The amount was more than one night plus tax and Expedia is not helping after repeated tries to get my money refunded, do not book here! Worst place ever!
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Davida
Business and Leisure Family
2.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Construction everywhere. No lobby, deck as checkin, rooms have no supplies. Sign states damage to vehicle around construction is not their liablity. All amenities are closed
Angelica
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Considering the construction at the hotel, we had a great stay. We would definitely stay here again.
Humberto
Friends and Family
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
The stay at Chino Hotel was exactly what I expected. Very clean, staff was friendly and professional (and both hostesses were attractive) The hotel was doing some remodeling but I did not experience any noise from the contractors or remodeling staff. We will definitely stay at Chino Hills Hotel.
Jorge
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
The hotel is undergoing a renovation, but we had no problems with the room.
The room itself was modern and clean.
Araceli
2.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
This property was under construction!
Enrique
Business and Leisure with Children
4.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
The pool was close to check in it took us about 20 min nobody was in the lobby i have to go look for someone to get help
Christopher
Leisure
2.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
This hotel is in heavy construction. Honestly this hotel shouldn’t be open yet. There was no lobby, no breakfast, the front desk clerk was using a pop out table and chair. I asked for extra towels and she told me we don’t have any. We tried taking a shower and the switch was backwards. Hot setting was actually cold and Cold was hot. I would avoid this hotel. Front desk clerk told me it’s been under construction for over 2 years. It’s shocking inside for $200 a night
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Annette
Friends and Family
8.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
We stayed for one night, staff was helpful and friendly, it was under construction at this time, we understand maybe not all services may be available but it was clean and we felt safe.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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