Hotel Fera Anaheim a DoubleTree by Hilton

Absolutely Disappointing – A Nightmare Stay from Start to Finish Our recent stay at this hotel was one of the most exhausting and disheartening experiences I’ve had as a traveler—and as a mother and grandmother, I expect a basic level of cleanliness, safety, and customer service, none of which were present here. We traveled over nine hours to Southern California, arriving at 2 AM with three children under the age of five. I had alerted the hotel in advance of our late arrival, hoping for a smooth check-in. Instead, we were checked into a room that was completely unacceptable—there was something foreign on the walls, the door looked dirty, and there were visible blood spots on the toilet paper in the bathroom. I immediately called the front desk and requested a room change. The second room was even worse: the bathroom shelf was literally off the hinges and the nightstand was broken. When I reported this, security had to get involved, and now well past 3 AM, we were moved again to a room on a lower floor—not what I paid for as I had booked a premium room. That room also had issues, leading us to yet another room, making it four rooms in total—each one worse than the last. To make matters worse, later that morning

Close to Angel Stadium

Personal atento, bonitas instalaciones, centros comerciales cercanos, buena relación calidad-precio.

No maid service. Garbage piled up. Damp towels

G

While our stay was excellent we didn’t appreciate the 12 hour water shut down. Nor the port-a-potty solution to use the bathroom. We should have been notified sooner not the night before. We came back late in the evening and didn’t really have any alternatives. Early check out was offer but because we reserved through Expedia this was not an option. Nothing was really done to make this right or address the inconvenience.

Great stay!

Noises

Loved the bar and outside seating w/ firepits

Like the property

Water was off from 9am-9pm; the 1 whole day we were there. I realize it was not the hotel staff's fault, but we were there for my sons surgery at UCI hospital. No prior notice and just free bottled water. Parking was mostly compensated, but that was it. Parking is $35/night! We ended up spending the day at the hospital. Booked that hotel so we could wait there! I would have changed hotels had i known.

Its a while maintain property

Very convenient to Disney and a nice property

We’ve stayed here at this hotel at least 4 times now. We love this hotel and its location to food and shopping

Great place

Overall was good! Valet was always nice & the rooms were roomy! Beds were nice but

Great place to stay!

I stayed here with my boyfriend for a getaway trip from home. We were looking for a romantic vacation is a comfy hotel, and it was not that. I reserved a single room with a King Bed and they gave me a single room with 2 double beds. My boyfriend and I couldn’t even sleep in the same bed our entire stay. Not only did they give us a downgrade of a room, the AC in the room they gave us was not working and after staying for 3 nights and constantly asking for them to fix it, they finally did and we only got to sleep in an air conditioned room for one night. This hotel had also shut off the water (including toilets) for 12 hours, 9:00 am - 9:00 pm, with only a few hours of notice. I recommend to stay at any hotel other than this one.

staff very rude

It’s a great hotel! Would definitely stay again! However it’s across the street from a hospital so we heard sirens all night.