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Hyatt Place Memphis Primacy Park
Hotels
7.8
/10
Pleasant
952 reviews
What Guests Say About Their Stay
Christina
10.0
/ 10
Wonderful! Going to stay there again on the way back through! So much nicer and safer than Nashville!
Antoinette
10.0
/ 10
The kids really enjoyed the pool and the breakfast was on point the front desk staff Was excellent and Damien at the front desk was amazing we will be back in the future don’t let me forget about housekeeping they were great as well
Rahul
10.0
/ 10
Will come back ti stay here every time i come visit memphis for business trip..!
In the Area
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1220 Primacy Pkwy, Shelby County, Tennessee, United States, 38119
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Hyatt Place Memphis Primacy Park
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Hyatt Place Memphis Primacy Park Address: Map & Location
1220 Primacy Pkwy, Shelby County, Tennessee, United States, 38119
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Discover More About Hyatt Place Memphis Primacy Park
Location
Staying at Hyatt Place Memphis Primacy Park is a good choice when you are visiting Shelby County.
About Hyatt Place Memphis Primacy Park
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hyatt Place Memphis Primacy Park.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hyatt Place Memphis Primacy Park exclusively for you.
With all facilities offered, Hyatt Place Memphis Primacy Park is the right place to stay.
All facilities in Hyatt Place Memphis Primacy Park
Others
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
- Coffee shop
- Elevator
Hotel Services
- Laundry service
- Luggage storage
- Express check-out
- 24-hour Receptionist
- Concierge
Business Facilities
- Meeting rooms
- Conference room
- Business center
- Conference rooms
Food and Drinks
- Bar
- Breakfast
- Snack bar
Things to Do
- Outdoor pool
- Pool sun loungers
General
- Banquet
- Parking (surcharge)
Transportation
- Area shuttle
Connectivity
- Free WiFi
In-room Facilities
- TV
Nearby Facilities
- Grocery
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Hyatt Place Memphis Primacy Park
Important Note
- Self parking fee: USD 7 per day
- Pet fee: USD 100 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
- This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival at the property.
The following facilities are closed seasonally each year. They will be closed from October 1 to May 1:
- Swimming pool
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hyatt Place Memphis Primacy Park | 128 |
Number of floors in Hyatt Place Memphis Primacy Park | 6 |
Another facilities in Hyatt Place Memphis Primacy Park | Others, Smoke-free area, Safety deposit box, Coffee shop, Laundry service |
Frequently asked question in Hyatt Place Memphis Primacy Park
What are available facilities at Hyatt Place Memphis Primacy Park?
There are top facilites at Hyatt Place Memphis Primacy Park such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Hyatt Place Memphis Primacy Park?
Check-in time at Hyatt Place Memphis Primacy Park is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Hyatt Place Memphis Primacy Park provide breakfast?
Yes, Hyatt Place Memphis Primacy Park provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Hyatt Place Memphis Primacy Park?
Hyatt Place Memphis Primacy Park is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hyatt Place Memphis Primacy Park have?
Hyatt Place Memphis Primacy Park has 6 floors.
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More Reviews from Other Guests in Hyatt Place Memphis Primacy Park
Overall Ratings & Reviews Hyatt Place Memphis Primacy Park
Other sources (952)
7.8
Pleasant
From 952 reviews
Cleanliness
7.8
Room Comfort
7.8
Service and Facilites
8.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Hyatt Place Memphis Primacy Park
Number of reviews per page
20
40
Top reviews
Alisha
Business Family
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Overall good place to stay, decent breakfast buffet. $100 incidental fee though that I did not see on Expedia website. Employee said it was on there, I looked again and still didn’t see it. Fee not refunded for 7-10 business days, can be up to 30 if you’re using a cash app or chime card.
Anneli
Friends and Family
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Amazing staying, really nice neighborhood.
The breakfast was superb
Verified traveler
4.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Sofá bed was broken no shampoo and molt on shower curtain and bed to firm
Nigel
Business
4.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Honestly the room smelt so bad like mildew. The a/c was blowing a rotten smell and the carpet was nasty. It definitely needs updating.
Christina
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Wonderful! Going to stay there again on the way back through! So much nicer and safer than Nashville!
Antoinette
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The kids really enjoyed the pool and the breakfast was on point the front desk staff Was excellent and Damien at the front desk was amazing we will be back in the future don’t let me forget about housekeeping they were great as well
Vanessa
Leisure Family
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Clean and okay rooms. Bathrooms are abit small. The hotel needs the remodel they are currently under.
Didn't love you have to pay $7 parking each night you stay there.
Their laundry facilities are not working as of 7/22/25.
I won't be staying at this location again.
Cleopatra
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
I’ve stayed here a couple of times in the recent past. The room was great and the bed slept very good. First time there was a water leak behind the front desk near the elevator. Second time everything was great. But on the 21st the system was down and several other guests were sitting around the lobby when I entered. The front desk staff was on the phone, and once she hung up she offered no explanation or ETA.
Read More
Verified traveler
Friends and Family
4.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Memphis Primacy Park location.
I was very disappointed because Hyatt Place is usually amazing. My air conditioner was barely functional. I had to ice my cooler to keep drinks cold because the refrigerator wasn’t working probably. My comforter had a stain on it when I got there. I asked for room service on the second day. The bed was made up with the same exact cover with the stain on it. They tried to hide the stain and tuck it. They did not leave clean towels . The carpet was filthy. The shower head screamed the entire time we showered. I had to pay a $7 daily for u unsecured parking. The staff was friendly but the service was horrible. I do NOT recommend this location because many members of my group had similar complaints. We had a total of 7 rooms.
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Nancy
Friends and Family
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
The only complaint was the rooms weren't given clean linens daily unless we asked. Also the trash was not taken out. We had to ask for towels as well as linen. The breakfast was excellent. Other than that we had a very good stay.
Jenay
Business and Leisure Family
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Unfortunately, this hotel cost a lot more than it was worth. Service was subpar, repairs were being done, no one came to clean our rooms the three days we were there so we had to go and ask for towels, and we only got two sets more for 6 people. Also, parking was $7 per day in the lot. For that price, book the Courtyard next door instead.
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Jaimie
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Waited for check in beyond 3:00pm on day of arrival. They said they were still cleaning and getting rooms ready. Checkout was hours earlier. Get to the room and food particles from previous guests all over floor, lights burnt out and maintenance came to change. them. Pictures online of facility much different than in person. Boards on floor covering holes on 1st floor. Said they were doing some construction. Elevator had debris on floor,was never cleaned 3 days we were there. Entire place needs a deep cleaning.
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Tyler
Leisure Family
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
This was a great hotel overall. It surely does have some things that’s need to be updated but other than that I don’t have anything negative to say. Good location, good parking. Was here for a Family Reunion and everything was okay.
Jaren
Friends and Family
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
It’s posted you have to pay to park, which is insane cause it’s looks like it’s there property and I’m not sure what your paying for to park. Another thing I don’t like is they don’t offer coffee all day like any other Hyatt. Service wasn’t that bad and it’s under a little remodel which is badly needed cause that Hyatt is not the same as any other I stayed in.
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vickie
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
We needed a microwave and the room didn’t have one. Was very disappointed that we had to pay to park in the parking lot and the air conditioning did not work well. They have a pretty good breakfast.
To park it was $7.00 to park and then an additional service fee. Probably will not stay there again
Rahul
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Will come back ti stay here every time i come visit memphis for business trip..!
Amber
Friends and Family
4.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
The Gentleman that helped me when i arrived didnt tell me that you had to pay for parking separately, when i got in to the room it was very musty which made it arink horribly.. the beds were damp when they were layed in.
Terry
Business and Leisure
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
TV didn't work--staff told me to fix it myself. Staff not friendly.
Christopher
Leisure Family
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
For a ONE night stay it’s okay. Room is very spacious, very outdated furniture and breakfast food is not good quality. Definitely only for a one night stay .
Mehmet
Leisure Family
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
I recently stayed at this Hyatt Place and was extremely disappointed. The entire place stinks with a musty, unpleasant odor that hits you as soon as you walk in. The carpets are old, stained, and look like they haven’t been cleaned in years. The room didn’t feel clean, and the air felt stuffy and damp the whole time. It’s honestly uncomfortable to stay here, and I couldn’t wait to leave. Definitely not the quality you expect from Hyatt. Save yourself the headache and stay away from this hotel.
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Number of reviews per page
20
40
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Overall Ratings & Reviews Hyatt Place Memphis Primacy Park
Other sources (952)
7.8
Pleasant
From 952 reviews
Cleanliness
7.8
Room Comfort
7.8
Service and Facilites
8.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Hyatt Place Memphis Primacy Park
Number of reviews per page
20
40
Top reviews
Alisha
Business Family
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Overall good place to stay, decent breakfast buffet. $100 incidental fee though that I did not see on Expedia website. Employee said it was on there, I looked again and still didn’t see it. Fee not refunded for 7-10 business days, can be up to 30 if you’re using a cash app or chime card.
Anneli
Friends and Family
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Amazing staying, really nice neighborhood.
The breakfast was superb
Verified traveler
4.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Sofá bed was broken no shampoo and molt on shower curtain and bed to firm
Nigel
Business
4.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Honestly the room smelt so bad like mildew. The a/c was blowing a rotten smell and the carpet was nasty. It definitely needs updating.
Christina
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Wonderful! Going to stay there again on the way back through! So much nicer and safer than Nashville!
Antoinette
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The kids really enjoyed the pool and the breakfast was on point the front desk staff Was excellent and Damien at the front desk was amazing we will be back in the future don’t let me forget about housekeeping they were great as well
Vanessa
Leisure Family
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Clean and okay rooms. Bathrooms are abit small. The hotel needs the remodel they are currently under.
Didn't love you have to pay $7 parking each night you stay there.
Their laundry facilities are not working as of 7/22/25.
I won't be staying at this location again.
Cleopatra
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
I’ve stayed here a couple of times in the recent past. The room was great and the bed slept very good. First time there was a water leak behind the front desk near the elevator. Second time everything was great. But on the 21st the system was down and several other guests were sitting around the lobby when I entered. The front desk staff was on the phone, and once she hung up she offered no explanation or ETA.
Read More
Verified traveler
Friends and Family
4.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Memphis Primacy Park location.
I was very disappointed because Hyatt Place is usually amazing. My air conditioner was barely functional. I had to ice my cooler to keep drinks cold because the refrigerator wasn’t working probably. My comforter had a stain on it when I got there. I asked for room service on the second day. The bed was made up with the same exact cover with the stain on it. They tried to hide the stain and tuck it. They did not leave clean towels . The carpet was filthy. The shower head screamed the entire time we showered. I had to pay a $7 daily for u unsecured parking. The staff was friendly but the service was horrible. I do NOT recommend this location because many members of my group had similar complaints. We had a total of 7 rooms.
Read More
Nancy
Friends and Family
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
The only complaint was the rooms weren't given clean linens daily unless we asked. Also the trash was not taken out. We had to ask for towels as well as linen. The breakfast was excellent. Other than that we had a very good stay.
Jenay
Business and Leisure Family
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Unfortunately, this hotel cost a lot more than it was worth. Service was subpar, repairs were being done, no one came to clean our rooms the three days we were there so we had to go and ask for towels, and we only got two sets more for 6 people. Also, parking was $7 per day in the lot. For that price, book the Courtyard next door instead.
Read More
Jaimie
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Waited for check in beyond 3:00pm on day of arrival. They said they were still cleaning and getting rooms ready. Checkout was hours earlier. Get to the room and food particles from previous guests all over floor, lights burnt out and maintenance came to change. them. Pictures online of facility much different than in person. Boards on floor covering holes on 1st floor. Said they were doing some construction. Elevator had debris on floor,was never cleaned 3 days we were there. Entire place needs a deep cleaning.
Read More
Tyler
Leisure Family
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
This was a great hotel overall. It surely does have some things that’s need to be updated but other than that I don’t have anything negative to say. Good location, good parking. Was here for a Family Reunion and everything was okay.
Jaren
Friends and Family
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
It’s posted you have to pay to park, which is insane cause it’s looks like it’s there property and I’m not sure what your paying for to park. Another thing I don’t like is they don’t offer coffee all day like any other Hyatt. Service wasn’t that bad and it’s under a little remodel which is badly needed cause that Hyatt is not the same as any other I stayed in.
Read More
vickie
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
We needed a microwave and the room didn’t have one. Was very disappointed that we had to pay to park in the parking lot and the air conditioning did not work well. They have a pretty good breakfast.
To park it was $7.00 to park and then an additional service fee. Probably will not stay there again
Rahul
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Will come back ti stay here every time i come visit memphis for business trip..!
Amber
Friends and Family
4.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
The Gentleman that helped me when i arrived didnt tell me that you had to pay for parking separately, when i got in to the room it was very musty which made it arink horribly.. the beds were damp when they were layed in.
Terry
Business and Leisure
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
TV didn't work--staff told me to fix it myself. Staff not friendly.
Christopher
Leisure Family
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
For a ONE night stay it’s okay. Room is very spacious, very outdated furniture and breakfast food is not good quality. Definitely only for a one night stay .
Mehmet
Leisure Family
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
I recently stayed at this Hyatt Place and was extremely disappointed. The entire place stinks with a musty, unpleasant odor that hits you as soon as you walk in. The carpets are old, stained, and look like they haven’t been cleaned in years. The room didn’t feel clean, and the air felt stuffy and damp the whole time. It’s honestly uncomfortable to stay here, and I couldn’t wait to leave. Definitely not the quality you expect from Hyatt. Save yourself the headache and stay away from this hotel.
Read More
Number of reviews per page
20
40