Hyatt Place Omaha Downtown Old Market

Comfortable rooms. In down town

The property is within walking distance to restaurants and shops.

Great location with friendly staff. Rooms are spacious and had everything we needed.

Great place to stay.

We stayed on the 7th floor. At night it was very noisy outside If anyone wanted to stay for business i wouldn't recommend staying if you want sleep. The cleaning service was okay the lady who cleaned my room wasn't the person who was assigned to it but was willing to clean it, she was very sweet to do that. A visiting child threw up in the pool, but the hotel staff got right on it and cleaned the pool.

Location is excellent to walk around the Old Market. For a Hyatt Hotel, it lacked a bit of that upscale feel. No staff was wearing uniforms, not name tags, no way to identify they were hotel employees. There was a “bar” which consisted of a seating area next to where people checked-in, sign said drinks were “pre-made”, and front desk guy told me he was also the bartender! lol Could be making a killing if they had an inviting bar with cool atmosphere and real drinks. We didn’t try it out. Rooms were nice, confortable, clean. Parking was available for an additional fee, but definitely convenient and with the money of you’re walking about. Breakfast was fine, again, no way to identify staff. But a plus it was included with stay. A few things they could fix, but again, location trumps it all.

NO hot tub. Parking was not secure even if we payed for it. Had accident in parking ramp , ask to speak to manager but never had a call back from them. Desk staff were not very knowledgeable or helpful.

Room had dirty glass in the bathroom, no trash bags, gum in the corner between the bed and the window. Paid for 3 nights, tried to kick my husband out after one night. The front desk staff made it right and they were awesome, but not sure why it happened to begin with.

Perfect location for visiting the Old Market, but they have slipped a bit. No cleaning or towel service. They missed us. And the TV cable service did not work. There were only 2 elevators and we frequently waited for 3-5 minutes, only to have to take the stairs anyway because the elevator was full. The staff was friendly, but the hotel needs to reinvest in some capital improvements. More disappointing was the Old Market. We’ve been coming to the Old Market from KC for many years. It used to be an awesome place. Brick roads, great bars and restaurants, and a lively Farmers Market on Saturday mornings. The city has simply let it go to the homeless and unruly. I wouldn’t stay out much past sundown, especially with young children. We actually saw one homeless person chase another with a knife. And the teenagers are obnoxious and incredibly rude. We had my 6 year old niece with us, and she probably heard 10 f-bombs over the weekend. These teens had no issues running around the market, cussing, and yelling at each other. The city should get serious about this problem if they want to continue to have families from KC drive up and spend a few thousand dollars over a weekend.

Hyatt place is convenient and in a nice area to access old town without a car. Lots to walk to for dining and shopping. The rooms themselves have hardwood floors or laminate floors. It’s noisy. The person above us seemed to be loudly pacing throughout the night. Traffic outside is also loud. Heard cops and motorists all night. Not worth it for the convenience. Would rather stay in a quieter location just to get some sleep.

We have stayed at this property several times and typically have no complaints. This time, our room fan was not working, and the Air Con would kick on periodically and sounded like a jet engine taking off...so loud! The pillows were the absolute worst, could not get comfortable. At breakfast we overheard another guests' conversation also complaining about the pillows, so it is a real thing. They were like bags full of clay...The trash bins were overflowing the entire stay-like, do they ever get emptied? I appreciate that it was a busy Saturday night and the Old Market can get a bit crazy, but the hotel is not keeping up with maintenance and general facility cleanliness. Disappointed- for the high dollar price, Marriott or Hilton is better choice.

Great place to stay. Some of the plumbing needs a little maintenance though.

Love the location. Staff very helpful and friendly. Clean and comfortable.

Close to Nicola's!!

Room was clean, staff wasn’t very friendly. Acted as if we were a bother to them. They ran out of plates at breakfast which upset quite a few guests.

I would give a higher rating but the breakfast was a nightmare! The food line starts with plates, hot food, then the waffle stand starts and everybody in line has to stop.Everything backs up from there. It was taking 15 +minutes to get food. And not enough people helping. Move the waffle makers somewhere else!

I've stayed here a few times. It's comfortable, spacious & in a perfect location in Old Market.

Fabulous, very impressed with stay, rates, absolutely everything!

n/a

I liked the location and service. I didn't like that housekeeping doesn't service every day you stay there