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Hyatt Regency Rochester
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Hyatt Regency Rochester
Hotels
7.6
/10
Pleasant
959 reviews
What Guests Say About Their Stay
Rebecca
10.0
/ 10
very good, fan in bathroom would be nice though- room became moist af after shower
Frank
10.0
/ 10
Staff is definitely “urban” and downtown Rochester totally sucks but the Hyatt is the last bastion of civilization in the jungle.
Pamela
10.0
/ 10
Upon arrival at the Front Desk, the person behind the desk was very polite. At one point I thought she might be reading from a card as she spoke of all the amenities of the hotel, the two restaurants and hours serving. She was extremely polite and made it a good start for my stay.
In the Area
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125 East Main Street, Monroe County, New York State, United States, 14604
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Hyatt Regency Rochester
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Per room per night (excl. taxes & fees)
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125 East Main Street, Monroe County, New York State, United States, 14604
Discover More About Hyatt Regency Rochester
Location
Hyatt Regency Rochester is located in area / city Monroe County.
About Hyatt Regency Rochester
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hyatt Regency Rochester exclusively for you.
With all facilities offered, Hyatt Regency Rochester is the right place to stay.
All facilities in Hyatt Regency Rochester
Others
Hotel Services
- Multilingual staff
- Laundry service
- Express check-in
- Newspaper in lobby
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
General
- Microwave (shared)
- Parking
- Banquet
- Ballroom
- Parking (surcharge)
- Terrace
Public Facilities
- Others
- Coffee shop
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Food and Drinks
- Bar
- Breakfast
- Snack bar
Business Facilities
- Meeting rooms
- Business center
Nearby Facilities
- Souvenir shop
- ATM/Banking
Connectivity
- Free WiFi
In-room Facilities
- TV
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Hyatt Regency Rochester
Important Note
- Fee for full breakfast: approximately USD 10 to 22 for adults, and USD 9 to 15 for children
- Covered self parking fee: USD 17.00 per day (in/out privileges)
- Pet fee: USD 60 per pet, per stay
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
- An in-room safe is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hyatt Regency Rochester | 341 |
Number of floors in Hyatt Regency Rochester | 25 |
Another facilities in Hyatt Regency Rochester | Multilingual staff, Laundry service, Express check-in, Newspaper in lobby, Wedding service |
Frequently asked question in Hyatt Regency Rochester
What are available facilities at Hyatt Regency Rochester?
There are top facilites at Hyatt Regency Rochester such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hyatt Regency Rochester?
The standard check-in time at Hyatt Regency Rochester is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Hyatt Regency Rochester provide breakfast?
Yes, Hyatt Regency Rochester provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Hyatt Regency Rochester
Other sources (959)
7.6
Pleasant
From 959 reviews
Cleanliness
8.0
Room Comfort
8.2
Service and Facilites
8.0
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Traveler Reviews Hyatt Regency Rochester
Number of reviews per page
20
40
Top reviews
Tori
Family
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
It was a truly subpar experience for the price. Staff were hesitant (and sometimes completely unwilling) to fulfill basic hospitality requests (e.g., bring fresh towels, remove trash from rooms, make beds). Stay somewhere else if you can.
Ming chan
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
We found a bedbug on the mattress and reported it to the front desk. They promptly moved us to a new room, which thankfully had a better view. However, the air conditioning in the new room was extremely loud—likely an issue in all rooms. We requested two additional bottles of water, but they were never delivered. Also, before showering, I recommend checking the body wash and shampoo dispensers, as all of ours were empty.
While the front desk staff were friendly and helpful, the overall cleanliness did not meet our expectations, especially compared to other Hyatt locations we've stayed at in different states. Unfortunately, this experience did not reflect the standard we’ve come to expect from the brand.
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Kim
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The staff was very accommodating
Ananda Piyankara
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
receptionist not good
Elisabeth
Leisure Family
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
When we arrived, the sheets were not clean. I brought a pillow cover that was stained to the reception. No surprised answer, no apologies. They told me that they would send clean sheets to the room. When we came back from dinner, there was a plastic bag on the floor with the sheets. We had to change the sheets ourselves. Disgusting!
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Rebecca
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
very good, fan in bathroom would be nice though- room became moist af after shower
Michael
Business
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Really nice place
Adebola
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Clean room and bathroom but a little noisy. Windows, has molds, need be cleaned
Manuel
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
convenience of location
Holly
Business Family
4.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The floors in our room were not swept or vacuumed before our stay. There was dirt on the floors that stuck to our bare feet.
The room had a musty smell.
The sink in the bathroom did not have cold water running from the sink, and if it did, it was a trinkle at best.
The walls were very thin. We can hear clearly the kids next door and if I wanted to I could probably have a conversation with them at a normal level.
The elevator dings were extremely loud. We weren’t even the room nearest to the elevators and it woke me up several times. I’m really not sure why they needed to be so loud, especially in the middle of the night.
With how much we payed for this room and the Hyatt name being related to it, I was not very thrilled with the overall stay. I left tired and disappointed.
Maybe validated parking should be included since nothing else is?
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Georgette
Business
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
great staff and clean location
Lamar
Business and Leisure Family
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Nice location. $150 deposit required. Parking is not free $12 a day. Downtown area close to everything
Frank
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Staff is definitely “urban” and downtown Rochester totally sucks but the Hyatt is the last bastion of civilization in the jungle.
Timmie
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Room was clean but stuff behind clothes rack. Quiet area. No valet parking. Breakfast was good. Will go back
Alexander
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
N/a
Sunny
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Free breakfast is perfect!
Hazel
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Staff are great. Room is clean and comfortable. Pool smells dirty, like lake water. On the morning that we are going to check out, we got a knock on our door 2x one at 8am and then another at 8:30. Checm out is at 11am.
Kelly
Business
2.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Lobby and elevator were actually filthy. Room was clean. Bar nice. Bar food awful.
LA'TOYA
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Just what we need!
Fran
Leisure with Partner
6.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Nice property with several food and drink options. But room was disappointing. Heat kicked on a lot at first and then never came on again. Heater makes a weird noise when heat cycle ended. No soap. When I asked for some they brought 1 small bar. Inadequate towels. Phone is missing cord from handset to base. Alarm in another room went off at 6 and no one was there so rang until it automatically stopped. Someone was banging around in the hall before that. Rooms are not quiet at all and fan does not run to drown sounds out. Only 3 ice machines for hotel of over 20 floors.
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Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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