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Hyatt Regency Rochester
Hotels
7.6
/10
Pleasant
959 reviews
What Guests Say About Their Stay
Dawn
10.0
/ 10
parking issue also just how you get from parking lot to hotel room was bit much .
Francesca
10.0
/ 10
Had a great time at my overnight stay 11th
Floor water view was perfect choice.The restaurant on the lobby was by far the best during my stay. Cheryl was grate and welcoming , loved her margaritas, so was the DJ at the bar lol . Chris the GM was also very hospitable.Our experience was great loved that I was able to have a morning swim. I will definitely go back again
Franny ….
James M
10.0
/ 10
They are just wonderful..had a fantastic time. Hotel staff was top notch!!!
In the Area
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125 East Main Street, Monroe County, New York State, United States, 14604
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Hyatt Regency Rochester
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Per room per night (excl. taxes & fees)
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Hyatt Regency Rochester Address: Map & Location
125 East Main Street, Monroe County, New York State, United States, 14604
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Location
Hyatt Regency Rochester is located in area / city Monroe County.
About Hyatt Regency Rochester
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hyatt Regency Rochester exclusively for you.
With all facilities offered, Hyatt Regency Rochester is the right place to stay.
All facilities in Hyatt Regency Rochester
Others
Hotel Services
- Multilingual staff
- Laundry service
- Express check-in
- Newspaper in lobby
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
General
- Microwave (shared)
- Parking
- Banquet
- Ballroom
- Parking (surcharge)
- Terrace
Public Facilities
- Others
- Coffee shop
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Food and Drinks
- Bar
- Breakfast
- Snack bar
Business Facilities
- Meeting rooms
- Business center
Nearby Facilities
- Souvenir shop
- ATM/Banking
Connectivity
- Free WiFi
In-room Facilities
- TV
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Hyatt Regency Rochester
Important Note
- Fee for full breakfast: approximately USD 10 to 22 for adults, and USD 9 to 15 for children
- Covered self parking fee: USD 17.00 per day (in/out privileges)
- Pet fee: USD 60 per pet, per stay
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
- An in-room safe is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hyatt Regency Rochester | 341 |
Number of floors in Hyatt Regency Rochester | 25 |
Another facilities in Hyatt Regency Rochester | Multilingual staff, Laundry service, Express check-in, Newspaper in lobby, Wedding service |
Frequently asked question in Hyatt Regency Rochester
What are available facilities at Hyatt Regency Rochester?
There are top facilites at Hyatt Regency Rochester such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Hyatt Regency Rochester?
Check-in time at Hyatt Regency Rochester is staring from From 15:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Hyatt Regency Rochester provide breakfast?
Yes, Hyatt Regency Rochester provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Hyatt Regency Rochester?
Hyatt Regency Rochester is officially classified as a 3.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hyatt Regency Rochester have?
Hyatt Regency Rochester has 25 floors.
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More Reviews from Other Guests in Hyatt Regency Rochester
Other sources (959)
7.6
Pleasant
From 959 reviews
Cleanliness
8.0
Room Comfort
8.2
Service and Facilites
8.0
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Traveler Reviews Hyatt Regency Rochester
Number of reviews per page
20
40
Top reviews
Ganesh
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Too dirty on the street, no security by door
Mary Bean
Leisure
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The view of the river was nice.
There was no microwave in the room.
Toi
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
I liked the view 21st floor.
I didn't like that there was no microwave in the room.
Dawn
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
parking issue also just how you get from parking lot to hotel room was bit much .
Norman
Leisure Family
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
great spot to be located in.
Heather
Leisure Family
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Housekeeping bangs on your door multiple times at 7am. They come to your door 40 minutes before checkout time & tell you it’s time to leave
Mohammed Sohel
Leisure with Pet
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Didn’t clean the room. Didn’t make the beds. Filthy elevators and charged for basic things. Will never go back again.
Verified traveler
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Husband and I had a night away without the kids. Good service, nice room.
Carey
Leisure with Children
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Hi Hyatt,
All the staff we interacted with were very professional, helpful, and kind. We loved breakfast at Astor on Main . The coffee shop in the lobby was disappointing because it advertised bagels but didn't have these and weren't open on Sunday. We wish that overall the hotel could have been cleaner.
Kegyn
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Bathroom is dirty. And our aheets were dirty
Pat
Business Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
10
John
Business and Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Pros: nice view on high floor; firm bed
Cons: centrally located in downtown Rochester where running into homeless transients and drug addicts is guaranteed day & night; limited dining options within hotel especially in the evening; vending machines? Serious? Hotel is old and it shows. Don't be fooled by the name and pictures.
Conclusion: overall OK; unsafe area; there are better options close by. Will not stay here again.
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Samuel
Business with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
I was given a complimentary breakfast for free.
Amber
Family
4.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Pool was so cloudy you couldn’t even see the bottom in the shallow end. My girls wouldn’t even go in, and they’re 9 and 11 so if that doesn’t speak volumes when a child won’t even swim in it. Front desk staff wasn’t very friendly or welcoming. Rooms were dirty. The outdoor terrace which was one of the reasons I chose this hotel (plus pool and river view location) wasn’t even open. I paid extra for river view and it was definitely not what I would consider something to pay extra for.
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John
4.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The staff is fine. However the resturant which was used for breakfast was disgustingly dirty and ill kept. Especially the carpeted floor. The resurant on the lobby level was fine as well. It is just the breakfast area.
Ankush
Leisure Family
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
No hot water, definitely not a 4 star. Asked for the room to be cleaned and it was not. Terrible hotel and unfortunately not many options around.
Jordan
Friends and Family
2.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
When we got there they said they had no idea how we were able to book the room because they had no room available but they offered us vouchers if we would wait for them to prepare the room the shower leaked all over the floor there was two towels in the room no bedsheets for the pullout bed asked numerous times if we were gonna get the vouchers for food they said they would have towels sent to the room and send the vouchers for food they never sent anything and completely disregarded us at all cost and they also came knocking on our door at 9:30 in the morning asking us when we were leaving so they could clean the room the person who promised us a voucher her name was Victoria she did the bare minimum said words that seemed offering but never followed through with one thing besides the parking validation that she gave me with one room key I would never stay at this hotel again save your money don’t waste your time also I stayed in a VIP skyline so for 500 a night you would think this would not be the case I literally cannot wait to get off that property and never talk to a person there again
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Bianca
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
front desk was very nice
Brad
Leisure with Partner
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The bar staff was very attendant. Our room had a few issues: no daily room service, had to ask. Supposed to be cleaned every third day but was not. Tiny, tiny soap!! Parking pass did not work first time but did later.
Aviana
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Great hotel
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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