InterContinental Hotels MIAMI by IHG, an IHG Hotel

Its location

It was not on the beach so not quite what I was looking for, but turns out that the fireworks were right outside and almost any attraction like boat rides are close to the hotel’s location. I did switch to the beach before my stay was up because I wanted that experience as well, but overall the hotel was great.

Love it

Everything was perfect

Very clean. Friendly staff and affordable.

Excellent hotel

The pool size vs H is a joke . Over crowded / bad services. 5 stars H ? Can’t imagine how they get those stars. A solid 4 yes

The hotel informed us at check in that our room we reserved was not available. I had booked this room approximately 2 months in advance as it is the same hotel we come to every year for my son’s birthday. After I was told I didn’t get the oceanfront room I reserved, I asked if it was still a 2 queen room and was told yes. I was offered a $100 credit to their restaurant as compensation, however we already had reservations for both days elsewhere. When we got to our room we had no view, and only 1 bed. I called down to the front desk and was told there were no other rooms. My two teenage kids had to sleep on the floor. Also, being so hot we got drinks for the room however the refrigerator didn’t work. We never used the $100 credit for restaurant. Disappointing visit as we have stayed here 4 years in a row and this is the first bad trip.

Excellent!!

The hotel facilities are very nice, but you need to be careful with your bill when you check out. They added items to my room that we never used, and we placed an order for $32.05, but they charged $64.10 — they simply doubled the amount without any explanation. Worst of all, they never refunded the money. I don’t recommend this hotel due to their lack of honesty when settling the bill.

Great hotel

Awesome stay

Good stay

Beautiful hotel.

The rooms and floors are infested with carpet beetles.

Great views and Tora Tora was very good as well.

They need to purchase new bed lenin and control the noise in the hallways

This was one of the best hotels I’ve ever stayed in. Everything was top notch. Service, cleanliness, location etc. would definitely stay again

The hotel wasn’t bad, but the phone customer service sucks. I checked in on 6/12/25 to stay one night before a cruise. The total was $374 plus an extra $100 deposit upon arrival. I was told I would receive my $100 deposit back the next day. Well, today is 6/26/25, and I still have not received my deposit back. Every time I call, I get the runaround and placed on hold forever. No, I will not be returning because of this issue.