北貝克斯菲爾德溫德姆拉昆塔套房飯店

Our check in was quick and easy. The elevators were not working during our stay but that was okay. We were only staying 1 night and and minimal luggage.

The perfect was Jordan. She could teach customer service. She insured our room was on first floor due to my lack of mobility. I require a walker. Your night desk 9/4 Nyla I believe is her name should not be in customer service. She allowed a guest to block 6 spaces by the back door entrance cutting those of us who needed it out. Big truck and trailer with car on it. She boasted I don’t see a problem and I approved it! She also told me there were handicapped spaces which at the time and at night are full and by the front door not by our room. Her attitude was too bad. “ the hotel is not full and YOU can find other spaces!” I asked why he couldn’t park by the fence to which she said it interferes with trash pick up! Well as someone who has seen even semi cabs parked there and many spaces taken on privies visits this is not true. Him blocking 6 spaces there would allow others to have their one space by the door! To which I was informed the mgr is back after Monday you can take it up with him as I approved it!” I had to ask her 3 times for her name as each time she referred to herself as the night desk staff. I can’t park 6 cars in your lot for my one room so why was this approved. In light of the fact that when we checked out the elevators were still broken day 7 and every guest on 2nd and 3rd floor had to use the stairs thanks for obstructing their entrance and departure by allowing this one guest to block the back entrance with his sideways parking! Disabled beware.

My excellent stay started with a warm greeting and smile from Jordan who checked me in. She was personable and had wonderful sense of humor. Room was clean and had good amenities. AC worked great and wasn’t one of those dreadful noisy ones. I enjoyed the indoor pool and jacuzzi. The only downside is that I left too early (4:45 am) to enjoy the free breakfast, but that’s on me (was driving to Vegas in the morning). But was still able to get some hot coffee for the road. I’d stay here again.