La Quinta Inn by Wyndham Fresno Yosemite

Very clean

We checked in and the room was not clean. The curtains were dirty, the phone was missing and the coffee machine was not useable, the lock on the front door was broken, shower gel and shampoo bottles were empty, the shower could be a little more powerful. Homeless people coming in for breakfast smelling of p*ss. However the manager was helpful moved us to a different room and gave us a free night.

Our stay was okay. It's just too noisy from outside and you could actually hear everything outside.

The lights in the room did not work, and even though I requested repairs, they were not fixed on the same day. The receptionist said they would discount the room rate, but I have not received any notification, so I would like to request a refund for the room rate.

I got there after you charged me and they had no reservation for me. I had to get a room directly from them. Please refund me my money. I have paid twice.

Upon arrival we weren’t greeted with friendly staff. We killed a cockroach on the bathroom sink within 30 seconds of walking into room 105. We were unable to lock the room as there was a washer jammed into the deadbolt. We were transferred to another room, but made due for the night. Upon checkout we were not asked , “how was your stay” , or “thanks for staying with us”

Please don’t stay in this property for your money

I booked two rooms, for 4 days. The first day we arrived we noticed the tv remotes did not work. When we went to turn the lights on, the light blew out. We also had a lot of trouble with our keys to the room, each time we went to use to the key to get into the room, the key did not work. Which meant we now had to carry our 1 year old baby and 5 year old child back to the lobby so they can reset the key. It was very inconvenient. The front staff Maritza was understanding and stated she would refund us for our last night which was Sunday, due to us checking out Sunday morning because of the ongoing issues we were having.

Pool

The breakfast was great and the pool was nice and clean

Some of the lights don’t work but the breakfast is great. Mostly clean. Good for the price point. Perfect location for what I needed.

Floor was dirty. After walking around the hotel

It served it purpose, stain on carpet was there when we got there and the curtains smelled, breakfast was ok

I usually use this hotel every time. I just wish that when I had a issue to legitimately complain about they didn’t offer customer service

Not clean as it appears on site

They did not tell us they were charging $100.00 deposit and in our 5 day stay they only cleaned our room once. We had to file a complaint with corporate to get it cleaned once. We had to clean our bathroom. We reported this to the hotel over and over again. Also, the photos don’t represent the property. It’s in the process of updating but is alittle run down and on edge of downtown so there is a significant homeless population around the hotel.

⭐ 1 out of 5 stars Extremely Disappointing and Unsafe Stay – Would Not Recommend I had one of the worst hotel experiences during my recent stay at La Quinta by Wyndham in Fresno. When we arrived, the outside temperature was a scorching 105°F, and unfortunately, the air conditioner in our room was broken. The thermostat was flashing an error message, and the room was unbearably hot. I immediately reported the issue to the front desk, only to be told that the staff member was working alone and couldn’t do anything about it. I asked to be moved to a different room, but was told the hotel was fully booked. Interestingly, when I checked online at that exact moment, it showed there was still at least one room available. Despite multiple requests, no one came to fix the AC, and no alternate arrangements were offered. My children were so overheated they couldn’t sleep and even started throwing up due to the extreme heat. It was a miserable and frankly unsafe environment, and the lack of response from hotel staff made it all the worse. This was not just poor service—it was a total failure in guest care and basic hospitality. We have stayed at many hotels over the years and have never experienced anything like this. I do not recommend this location and hope management seriously reconsiders how they handle guest concerns, especially in high-temperature conditions.

STAFF WAS VERY HELPFULL AND RESPECTFULL. ROOMS WERE CLEAN AND SPACIOUS. NEIGHBORHOOD WAS QUIET.

Everything was great but the key card would choose to work when it wanted

More attention to the room’s cleanliness