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MainStay Suites Knoxville North I-75
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MainStay Suites Knoxville North I-75
Hotels
7.6
/10
Pleasant
622 reviews
What Guests Say About Their Stay
DOLORES
10.0
/ 10
I enjoyed my stay here. The only problem I had was the sink in the bathroom was stopped up.
Robert
10.0
/ 10
We liked the full kitchen with a large refrigerator. The room showed some wear, but it was serviceable, clean and quiet. It would be a particularly great place for someone planning to stay for several days who could put the kitchen to good use.
In the Area
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144 Merchants Dr, Knox County, Tennessee, United States, 37912
Main Facilities
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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in MainStay Suites Knoxville North I-75
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Per room per night (excl. taxes & fees)
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What's around MainStay Suites Knoxville North I-75
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144 Merchants Dr, Knox County, Tennessee, United States, 37912
Discover More About MainStay Suites Knoxville North I-75
Location
MainStay Suites Knoxville North I-75 is a hotel in a good neighborhood, which is located at Knox County.
About MainStay Suites Knoxville North I-75
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
MainStay Suites Knoxville North I-75 is a wise choice for travelers visiting Knox County.
All facilities in MainStay Suites Knoxville North I-75
Others
Public Facilities
- Others
- Safety deposit box
- Coffee shop
- Coffee/tea in lobby
- Elevator
Hotel Services
- Newspaper in lobby
- Wedding service
- Multilingual staff
- 24-hour Receptionist
- Laundry service
Business Facilities
- Meeting rooms
- Conference room
- Business center
- Conference rooms
General
- Parking
- Banquet
- Smoking area
Food and Drinks
- Breakfast
- Snack bar
Connectivity
- LAN Internet
- Free WiFi
Transportation
- Bus/truck parking
In-room Facilities
- TV
Nearby Facilities
- Grocery
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in MainStay Suites Knoxville North I-75
Important Note
- Pet fee: USD 15.00 per pet, per night
- Service animals are exempt from fees
- Rollaway bed fee: USD 10.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector and a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at MainStay Suites Knoxville North I-75 | 86 |
Number of floors in MainStay Suites Knoxville North I-75 | 5 |
Another facilities in MainStay Suites Knoxville North I-75 | Others, Safety deposit box, Coffee shop, Coffee/tea in lobby, Newspaper in lobby |
Frequently asked question in MainStay Suites Knoxville North I-75
What are available facilities at MainStay Suites Knoxville North I-75?
There are top facilites at MainStay Suites Knoxville North I-75 such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at MainStay Suites Knoxville North I-75?
The standard check-in time at MainStay Suites Knoxville North I-75 is starting from From 15:00 while the latest check-out time is at Before 11:00
Does MainStay Suites Knoxville North I-75 provide breakfast?
Yes, MainStay Suites Knoxville North I-75 provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in MainStay Suites Knoxville North I-75
Other sources (622)
7.6
Pleasant
From 622 reviews
Cleanliness
7.6
Room Comfort
8.0
Location
8.8
Service and Facilites
8.2
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Traveler Reviews MainStay Suites Knoxville North I-75
Number of reviews per page
20
40
Top reviews
DOLORES
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
I enjoyed my stay here. The only problem I had was the sink in the bathroom was stopped up.
Ivy
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
I like the service friendly
Angela
Business and Leisure Family
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Price was great. We got the full suite & it had plenty of room. Comfortable. The breakfast was not as advertised. We went out & cooked our own. Coffee was either cold or empty every time I went for a cup. Not a good supply of condiments like shampoo or soaps. We bought our own due to their selection was terrible. The lighting was very dim. A lot we didn’t like but the things we did like were important. One important thing we noticed we didn’t like was the couch covering needed to be cleaned. It looked as if something personal was left on both cushions & dried on there. Nasty! We stayed away from the furniture! I didn’t complain about it because we didn’t stay in our room long enough to use any of the furniture except to sleep & shower. Those accommodations were well equipped for us. Wish they were better stocked with utensils as well. It was hard to cook with a loose spatula, and loose spoon.
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Kevin
Business
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Evening staff at reception, on Saturday night was the rudest person around.
Brandon
2.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
First, we pulled in and there was a guy standing in the parking lot panhanding and another had his vehicle up on a jack fixing it in the parking lot. Front lobby bathroom was disgusting, had to clean seat before sitting, there was a gap in the stall stuffed with TP. The receptionist was lazy and rude. There was an alarm going off the entire time we was in the lobby and all she had to do was walk over and hit a button for it to shut off, she'd rather sit there. Did not stay after this, we found accommodations elsewhere.
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maria zulema
Leisure
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
easy check in and check out. Staff very polite and helpful.
Shaun
Business Family
4.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The night we came in the lady at the front desk was nice. Bkfast was disappointing. The room smelled stuffy and like cigarette smoke. The air conditioner didn’t work properly. We checked out early. No eye contact by the person on checkout. The lady that checked up in the night we arrived should train the other staff on customer service. Don’t think I will return to that location.
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JOSEPH
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Good
Barbara
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Had a nice stay...thanks.
Mariola
Friends and Family
2.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
The reservation was made for a room with two beds. Upon arrival I was issued a room with ONE double bad. When I questioned the reservation I was informed I can upgrade for additional $50+
The room had a ceiling leak in the bathroom that I reported to the front dest .
Later that evening , the bathroom toilet stoped flushing and becouse of the late hour I had to fix it myself. I never experience such a stay .
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Charles
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
It’s a great place to stay nice and quiet
Esther
Leisure with Children
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Upon first impression, our room looked nice and updated but soon after noticed several things that needed attention. For example a broken bathroom door, moldy looking caulking around tub, somewhat broken looking drawers on the kitchen cabinets. Also wasn't as soundproof as expected. Beds seemed clean and comfortable though. Staff was great and breakfast was as expected.
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Stephen
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Clean room. Overly crowded parking lot. Front desk clerk was... indifferent. Never had a clerk so unenthusiastic about checking in a guest.
Ronald
8.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
It was good for an extended stay hotel.
Debra
Friends and Family
2.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
The odor when we first stepped into room was horrible we had to go buy Lysol spray so we could stay in room. The bathroom was discussing. Will NEVER stay at a Mainstay again.
Nancy
Business with Partner
2.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The staff had made a mistake on our stay, by skipping a night and I tried explaining to the person at the desk, why would I stay and then skip a night? She had to talk to the manager who was the one I had talked to on the phone before she believed me. We have been staying here since 2022. I have never got into an argument with anyone in a place of business, but that young woman was rude and belligerent to no end. I was charged and I wanted my money back. She even threatened me with the police. I left and I called corporate, and my money was returned. That person needs to be fired. What was funny, she recognized me from being there 2 weeks earlier! I will never stay there again. Think twice.
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Bradley
Business and Leisure Family
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
...
juan
Business
4.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
No hot water
Michelle
Leisure with Partner
2.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
The place was dirty from the entry, to elevator .
Doris
Friends and Family
4.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Worst stay ever. The older lady who worked days was very rude. Zero room service. When asked about garbage removal from our room, we were told to tie it up and take to the dumpster on the side of the building.
We were only allowed 2 towels a piece, no more. Even with no room service, we never had towels replaced, but had to take dirty towels to front desk to replace with clean towels.
Breakfast was ok. Eggs, I think, were powdered. However, no heater to keep the eggs and meat warm. Milk was not cold, serviced in a pitcher without ice, had to request cold milk.
Talked to manager. She "seemed" to be not happy about the report of the front desk person, yet, still received rude looks the next morning.
Not going back any time soon.
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Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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