MainStay Suites Little Rock West Near Medical Centers

Clean, comfortable, and safe. excellent choice for guests with family at Baptist hospital .

This is a very nice place. Clean and efficient. Does not have a lot of kitchen appliances but we are only here for one evening so that was ok.

I have stayed MANY times here and the management is always very friendly and helpful.

Comfortable room. Quiet

The facility was newly remodeled. Very welcoming and modern. The staff was friendly and accommodating! We will definitely be back!

This hotel has a "no firearm on premises" policy that was not listed in their Hotels.com details. When discovered they would not cancel the reservation and charged me for the full stay that I couldn't legally use since I travel with a firearm. Their excuse was I had booked with Hotels.com, but Hotels.com app would not allow me to cancel reservation on day of check-in.

I stayed for 3 nights. My room was clean, everything worked as it should and the staff were very friendly and helpful. Having the kitchenette was very convenient and I liked that it was well stocked with pots/pans, dishes and cutlery. I would stay here again.

There was a very strong must odor in the linens, pillows to be specific. The pictures show carpet but they actually do not have carpet. The hot water did not work in the kitchen sink and barely worked in the shower. Due to the room NOT accommodating my work needs I had to book another property at the last minute. Don’t waste your time or money here.

The hotel is very close to Baptist Health Medical Center and Arkansas Heart Hospital. The owners were renovating the facility, but the noise wasn't a problem. The rooms were super nice and comfortable. It is ideal to stay for a long term or more than one day. It is budget-friendly.

Extra friendly staff!!

I was place on the floor with my cane in hand. Well the elevator broke and the hallway flooded. Not a good experiences for a week stay. They are remodeling but… enter at your on risk people live there so be strong. Not what I expected in WLR.

Professional services

Did not like the roach

Quiet and conveniently situated.

Room was very nice. Check in was easy.

I walked in, saw the roaches and that the property wasn’t as pictured in my opinion, and walked out after realizing just how bad it was. Even with the smell, I gave it a shot but everything in me said to leave and I did. The front desk agent tried to make me happy and was very kind but I mean another room wouldn’t change the smell nor the bug issue. They refused to give me a refund despite the clearly misleading booking experience. I cannot describe how terrible the smell was short of to say that I never got used to it. There is no way the renovation will fix the bug issue. Maybe a renovation with a wrecking ball but like that’s it. The ac was also either off or not working in the room. The floor was new but the chair, kitchen, and just the condition of everything tells me it is not just a facelift that needs to happen to fix this place. I felt like if I turned the lights off, the roaches would battle the bed bugs for territory over my sleeping self (if I could sleep). I’ve stayed in some gross places but this is by far the worst. Avoid. At all costs. I paid for a whole new reservation after calling around to other hotels at 2 am. That’s how much of a hard nope this place is. It’s cheap but I’ve stayed at nice, cheap places.

Clean and Nice place. Staff Keerthi, Dushanth and Neermal all were great. Helpful and courteous.

This is a nice hotel the bed is comfortable and it has very nice pillows. I like all the dishes and untenicils and counter space. The staff is very sweet. They always smile and greet you. I have never had a hotel befofe that asked me to let them know of they can do anything for me. If i stay in town for another week, i will definitely stay here because out of 4 hotels in west little rock i stained in, i never wanted to retun.

The Guy That Was There On February 13,2024 Between 10 & 11:00 PM was So Helpful I'm Grateful For The Easy Check In....

The staff is great. Kiki went above and beyond when i need help with my paynent card. She was very patience with me. Awsome customer service..