MainStay Suites Little Rock West Near Medical Centers

It’s was okay they didn’t bring clean towels and we stayed Friday-Sunday they

Our room was clean- but there were dirty dishes in the cupboards. Quiet, large room with plenty of room if you are staying for multiple days or weeks. Close to the medical center. No frills- no breakfast , no ice machine. I would stay again in the right circumstances.

Rooms were clean but staying here last year and seeing how they operate under new management this place is going down hill slowly but surely

Excelente

Overall nice place to stay I had attended on staying for 10 days but instead I stayed 6 nights I ask for a refund I haven’t yet received which it states that you can get a refund online I personally want pay for a long period like that any more it would be a day to day thing if I ever needed it for a long period of time

Very clean, very quiet huimin ties were great. Indeed. This ency's sweet. His staff was very friendly and helpful. And quite patient always smiling

They haven't refunded my money yet. The deposit they're asking for.

Hooker motel who took my deposit because of bad reviews not my type of place to stay but I was trying to save money and stayed here big mistake I got a queen room but it was a full size bed not a queen can’t watch anything on tv they only have 12 channels and after I gave my review on the website they took my deposit back

No frills, but room was nice and staff was helpful.

The room was nice and clean. I loved the pillows. With the weather being extremely hot, i liked that the ac was on when i came in. It was nice walking into a cool room.

Everything was good but couldn't get a remote to change channels or scroll the channel! Customer service was nice!

This is an extended stay hotel, so no frills but it was clean and the front desk employees were very nice. My room was clean and comfortable. The hallways are a little plain and dull but overall, I would stay again. I did feel safe as I was traveling alone.

Front Desk very professional very clean

Comfortable

Rooms clean an all the staff we see was super friendly

Quiet, and clean

It was a bit noisy but I still enjoyed my stay.

Room could have been a little cleaner. No shampoo in the dispenser in the shower.

The size of the room was great, clean. All appliances worked, was late when I went to bed so I was going to shower in the morning but no hot water. No time to reach out to the front desk because I was in a hurry to leave.

Extremely Disappointing Stay – We Won’t Be Returning We’ve stayed at this hotel multiple times before, but this most recent experience was completely unacceptable. When we arrived, we were told there was a booking issue despite having a confirmed reservation. The staff offered a $20 credit for a future stay as compensation. While not ideal, we accepted it and tried to be understanding. However, things quickly went downhill. When entering our room, there was a foul smell. We were only there for about 45 minutes before heading out for the day. When we returned, the smell still there. my 9-year-old daughter discovered a wad of toilet paper with feces on it under the kitchen counter, which was the source of the odor. We immediately contacted the front desk. Later, they called back to say no one was available to clean it. I had to go downstairs to speak with someone in person, and they simply gave me a card and told me to file a formal complaint and ask for a refund. To make things worse, the toilet in our room ran loudly all night, making it very difficult to sleep. At checkout, she mentioned she had inspected the room before we arrived and made comments that suggested she didn’t believe our account—essentially implying we could have caused the issue ourselves, which was deeply offensive. We have photo and video evidence of everything. Sadly we will not be returning. Traveling with children, we expected basic cleanliness and professionalism. We got neither!