New Orleans Marriott Metairie at Lakeway

Hotels
8.2
/10
Very Good
960 reviews

What Guests Say About Their Stay

Janice
10.0
/ 10
The stay was beautiful and comfortable it just that it had Mini fridge in the microwave in the room, but the stay overall was excellent
Rachel
10.0
/ 10
Our son lives in the apartments just across the street and we were able to walk across to his place. Everything was extremely clean and nice!
Sandra
10.0
/ 10
Our stay was amazing! The staff was friendly and helpful. The room was clean and comfortable. Perfect!
In the Area
See Map
3838 N Causeway Blvd, Jefferson Parish, Louisiana, United States, 70002

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
New Orleans Marriott Metairie at Lakeway is a hotel in a good neighborhood, which is located at Jefferson Parish. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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New Orleans Marriott Metairie at Lakeway Address: Map & Location

3838 N Causeway Blvd, Jefferson Parish, Louisiana, United States, 70002
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Location


New Orleans Marriott Metairie at Lakeway is a hotel in a good neighborhood, which is located at Jefferson Parish.

About New Orleans Marriott Metairie at Lakeway

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from New Orleans Marriott Metairie at Lakeway exclusively for you.

Get precious and unforgettable moment during your stay at New Orleans Marriott Metairie at Lakeway.

All facilities in New Orleans Marriott Metairie at Lakeway

Others New Orleans Marriott Metairie at Lakeway
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Microwave (shared)
  • Parking
  • Banquet
  • Ballroom
  • Reception hall
  • Parking (surcharge)

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Meeting facilities
  • Conference room
  • Business center
  • Conference rooms
  • Computer station

Food and Drinks

  • Bar
  • Breakfast

Things to Do

  • Discounted Fitness Center

Transportation

  • Valet parking (surcharge)

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in New Orleans Marriott Metairie at Lakeway

Important Note
  • Fee for cooked-to-order breakfast: approximately USD 10 to 20.00 per person
  • Covered self parking fee: USD 24 per day (in/out privileges)
  • Covered valet parking fee: USD 26 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

The property will be renovating from April 10 2025 to July 31 2025 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at New Orleans Marriott Metairie at Lakeway
220
Number of floors in New Orleans Marriott Metairie at Lakeway
16
Another facilities in New Orleans Marriott Metairie at Lakeway
Laundry service, Tours, Multilingual staff, Express check-in, Newspaper in lobby

Frequently asked question in New Orleans Marriott Metairie at Lakeway

What are available facilities at New Orleans Marriott Metairie at Lakeway?
There are top facilites at New Orleans Marriott Metairie at Lakeway such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at New Orleans Marriott Metairie at Lakeway?
Check-in time at New Orleans Marriott Metairie at Lakeway is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does New Orleans Marriott Metairie at Lakeway provide breakfast?
Yes, New Orleans Marriott Metairie at Lakeway provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of New Orleans Marriott Metairie at Lakeway?
New Orleans Marriott Metairie at Lakeway is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does New Orleans Marriott Metairie at Lakeway have?
New Orleans Marriott Metairie at Lakeway has 16 floors.
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More Reviews from Other Guests in New Orleans Marriott Metairie at Lakeway

8.2
Very Good
From 960 reviews
Cleanliness

8.6

Room Comfort

8.4

Service and Facilites

8.6

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Traveler Reviews New Orleans Marriott Metairie at Lakeway

Number of reviews per page
20
40
Top reviews
Wallace
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Incredible hotel that is minutes from the Gas Lamp and Little Italy.
Janice
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The stay was beautiful and comfortable it just that it had Mini fridge in the microwave in the room, but the stay overall was excellent
NICOLE
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Always a pleasure
Verified traveler
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This property is beautiful downstairs, and dated on the upper levels. The carpet was old, smelly, and clumped so bad it was hard to roll my suitcase. The room was spacious but the decor and finishes were antiquated. The upstairs and lobby are of two different establishments.
Rachel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Our son lives in the apartments just across the street and we were able to walk across to his place. Everything was extremely clean and nice!
Terriakea
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff was super friendly and helpful with everything
Diane
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The service is always amazing. From the valet to the front desk to housekeeping. Amazing, friendly and helpful! BUT wow, this hotel needs some serious work! The beds are AWFUL! We had to change rooms due to the bed being broken just to be moved to a crooked, squeaky uncomfortable bed. Awful! The air conditioning was as so loud… there was a LOUD banging every 20 mins that kept us up all night. The room is in serious need of attention. Nightstand falling apart. Bathroom rusted and faucet coming out of the wall. The hallways are horrible and desperately need attention. The carpet is torn and buckling everywhere. The ice machine was broken but on our floor so had to travel to another floor. We come to NOLA to visit family twice a year for four to five nights each time and would love to stay here due to convenience and being on the lake, but will have to find another option, unfortunately. I can’t believe the Saints athletes stay here. Hopefully they have upgraded beds and rooms!
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Alysa
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This hotels pictures make it look really nice, but it is no where near that. Only one elevator worked and it took 10 minutes for it to come. The bathrooms were moldy and didn’t have a fan. Don’t stay here
Diana
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Customer service was rude
michael mcmurray and sharon
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Nothing can be said until renovation is completed.
Jose Olavo
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Elevators don't work properly. One is out of order and the other ones are too slow and doors getting stuck when opening. Are those safe????
Sandra
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Our stay was amazing! The staff was friendly and helpful. The room was clean and comfortable. Perfect!
Chelsie
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Elevators were a challenge
Bonnie J
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

It was okay. The stay was nice.
Brandy
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The view was amazing
Verified traveler
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Beautiful Hotel, excellent Facility and staff
Jacquelyn
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Easiest hotel check in I've ever experienced. I showed up, they asked for a picture ID and handed me the room card. I don't have to give a credit card deposit or sign anything. The staff was friendly and the hotel and room were nice. I read other reviews about the parking deck so I had no trouble with it. I will stay here again.
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Evelyn
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The toilet was broken. After flushing the toilet kept running. My husband had to keep fixing it after every flush. There was only one elevator up and running. On the positive side. The room was clean, bed comfortable (could use an update) I would love to give it a 5 because of the hospitality. The front staff is absolutely amazing. I wished I got everyone name. Upon checkout I did get Will name. He worked with two other young ladies that was also amazing. They was so helpful, and engaged with us. The room are a bit lacking. Your front staffs bridge the gap. Thank you for such great customer service.
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Ann
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The valet staff went above and beyond to make our stay more comfortable and convenient. I appreciated all they did!
John
icon-Business
Business
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

There is only one elevator running for 16 floors. The water in the shower would constantly fluctuate between hot and cold. When I was checked in the concierge double billed me and it still hasn't fallen off 4 days later. I will never come back to this property
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.