耶魯歐尼紐黑文飯店

Caring Staff + Great Location = Happy Yale Parents We had a great four-night stay while moving our daughter into Yale. The managers truly went above and beyond. At check-in, one manager patiently showed us alternative room options when we were worried about noise, and the room we chose was perfect. Another manager impressed us as well — after we mentioned the tub was slippery and no mat had arrived, he personally went out to buy one for us. The location is unbeatable for visiting Yale, and we loved being able to walk everywhere. The afternoon snacks in the lobby were a nice touch as well. Housekeeping could improve on restocking supplies like coffee pods and coffee cups, but calls to the front desk resolved it quickly. The surrounding neighborhood isn’t the best, though that’s not the hotel’s fault. Overall, excellent service and an ideal location made this a very positive stay. We’d happily return.

Fantastic stay! I was especially impressed by the staff friendliness, from the front staff to the coffee shop attendant, everyone was kind! The rooms are standard and well equipped. Will definitely come back!

Staff was amazing, from the lobby staff to the housekeeping and wonderful in room dining. Unfortunately I had a fall in front of the hotel, quite loud as I injured both knees and ankles, however no staff 😟came to assist me, despite having dropped all my packages and bloodied my knees. Please ask staff to pay attention to guests around the hotel environs.