Quality Inn & Suites

Hotels
7.4
/10
Pleasant
981 reviews

What Guests Say About Their Stay

Kayla
10.0
/ 10
beds was super comfy and was overall pretty clean. actually had enough towels in room when checked in
In the Area
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920 Dual Hwy, Washington County, Maryland, United States, 21740

Main Facilities

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24-Hour Front Desk
Parking
WiFi
Quality Inn & Suites is a hotel in a good neighborhood, which is located at Washington County. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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920 Dual Hwy, Washington County, Maryland, United States, 21740
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Discover More About Quality Inn & Suites

Location


Quality Inn & Suites is a hotel in a good neighborhood, which is located at Washington County.

About Quality Inn & Suites

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Quality Inn & Suites is a wise choice for travelers visiting Washington County.

All facilities in Quality Inn & Suites

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Others

Hotel Services

  • Newspaper in lobby
  • Multilingual staff
  • 24-hour Receptionist
  • Laundry service

Public Facilities

  • Others
  • Smoke-free area
  • Safety deposit box

Connectivity

  • LAN Internet
  • Free WiFi

Business Facilities

  • Business center
  • Computer station

Transportation

  • Bus/truck parking

Food and Drinks

  • Breakfast

General

  • Parking

In-room Facilities

  • TV

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Quality Inn & Suites

Important Note
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a smoke detector
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - Before 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Quality Inn & Suites
73
Number of floors in Quality Inn & Suites
2
Another facilities in Quality Inn & Suites
Newspaper in lobby, Multilingual staff, 24-hour Receptionist, Laundry service, Others

Frequently asked question in Quality Inn & Suites

What are available facilities at Quality Inn & Suites?
There are top facilites at Quality Inn & Suites such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Quality Inn & Suites?
The standard check-in time at Quality Inn & Suites is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Quality Inn & Suites provide breakfast?
Yes, Quality Inn & Suites provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Quality Inn & Suites

7.4
Pleasant
From 981 reviews
Cleanliness

7.8

Room Comfort

8.2

Location

8.4

Service and Facilites

8.0

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Traveler Reviews Quality Inn & Suites

Number of reviews per page
20
40
Top reviews
Monica
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Front desk was amazing
Tammy
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The hotel is going thru renovations so it was in disarray and I’m surprised it’s open. Lots of things were visually unsettling and wouldn’t have stayed here if I had known. Wish them luck and speed.
Bernard
icon-Business
Business
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff is friendly
Sylvie
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Very good, clean and comfortable
Erin
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

No idea howb this property even got a single star. Connected to an econolodge. Parking lot super scary and full of trash. Vagrants outside hotel on the back side. Guy was friendly enough but property was stagnant, dirty and unkept. Our room was cold and the lock was busted off the door. We walked in and right back out. Terrible and very very scary. I wpyldnt have stayed even by myself, let alone traveling with two children.
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Dennis
2.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

This particular hotel was also used to house homeless people. It smelled like marijuana in the hallways. There were noises in the hallway that woke me up around 1am. The receptionist was testy at best. He had to be reminded to put the room number on the keycard. The “buffet “ breakfast room was filled with “unfortunate homeless” cussing, coughing and sitting against the counters complaining that there was no eggs and sausage and the like for breakfast. The OJ was watered down at best and room temperature. There wer 2 waffle makers there but no waffle mix. I felt very uncomfortable and repulsed. I left and ate breakfast elsewhere.
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Janice
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Room was really clean. Bed was comfortable. Friendly front desk clerk. The smell of the hallways was undesirable. Room smell was okay. Back side entrance could be a little cleaner.
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Facilities are tired and slightly less clean than I would have liked. But you get what you pay for. There were holes in curtains, shower had hair, a random sock on the floor and schmutz on the phone. My house on its worst day isn’t much cleaner so we didn’t make a fuss. Just glad for a place to sleep after a long day.
joscelyn
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The room lampshades and dust they were not properly clean. The bathroom wasn’t clean using spiderwebs cobwebs in the corner of the room. When I looked out the window in the morning time I’ve seen hundreds of rat traps all over the property like it’s an infestation of Frances, which was very scary and uncomfortable for me. Staff did not say good morning. Did not get a smile did I Felt like I was in a slow hotel? I didn’t get a good sleep because I was afraid of my sore rat to come inside my room even though I didn’t have any food and I didn’t bring too many bags in here, but I was afraid I didn’t see any box or anything But yes, I did say 100s of rat traps all over the property
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Brian
icon-Business Family
Business Family
2.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The place was intolerable due to a very strong smell of some sort of cleaning material or chemical of some kind. on the second day, we left and on the first night of arrival I went to the desk and asked that we be allowed to cancel the second night, and they refused. We left anyway, as my wife was highly sensitive to this awful smell, which went throught the whole building including our room. Staff would not budge on the refund. i wil never use a hotel in this chain ever again.
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Paul
icon-Leisure
Leisure
2.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

I stayed here for 6 nights in January 2025. Upon entering the hotel there was a foul odor that lasted my entire stay. The ceiling of the bathroom was dirty. There was NO house keeping services provided the entire stay. The toilet overflowed, they came fixed it, but never picked up the towels I placed on the floor to soak up the water!! It snowed approximately 3-4 inches my first night there and they never cleared the parking lot. Decor is old and outdated. The breakfast was all cold except for waffles you made yourself. Venting machines were empty and/or nonfunctional. This place is a dump. I cannot figure how anyone could give this place a good review; there good reviews must be fake. I do not recommend you stay here.
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Kayla
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

beds was super comfy and was overall pretty clean. actually had enough towels in room when checked in
Yasuko
icon-Business
Business
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Smell of pot smoking in the hallway that made us sick
Guilfoyle
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

I did not like that there was no elevator, no complementary bottles of water in the fridge. I liked that there were basic necessities in place , like fridge, microwave, and the ability to make tea. The room was clean and so was the bathroom.
Martha
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Stairs, but inside. No elevator..did not matter for me, but would for others. Not sure why people are still announcing rooms numbers out loud. It would be great if they would not do that.
Norma
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Check in lady was pleasant and room was great
Stephen
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Great place
Alexandra
icon- Family
Family
2.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Staff was okay, but the hotel was dirty, smelled bad, stained sheets, inexplicable wet carpet, garbage behind the toilet. It was super gross
michael
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

.
Jurgen
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Would not return
Number of reviews per page
20
40

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Others 4 Quality Inn & Suites

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.