Quality Inn & Suites Augusta Fort Eisenhower Area

Need more cleaning

Do not stay here!!!! The pictures are from when the hotel first opened! Holes in the walls and doors. Room door safety lock was busted. Shower rod falling off. Bedroom light would not turn on just flickered like a horror film. Disgusting smell and prostitution and drugs were happening all up in there! Walked straight out of the room and back to front desk & left the keys and told the employee that we would not be staying and checked OUT!! they would not refund our money either! Lousy service.

Good property for the price and location.

We did not have a good experience at this hotel at all. The sheets and pillowcases were extremely dirty, the floors and walls were in terrible condition, the sink had toothpaste all over it and it was broken, there was hair in the shower, and the furniture was ripped and dirty. The room smelled terrible and all the towels smelled like they had never been washed.

Very bad maintenance, all hallways dirty, bad smell. At least beds and bathroom were kind of clean; but walls and floors old and dirty. Never will be go back to this hotel.

No goood

It was better than expected. Close to the highway, near a Chinese restaurant and gas stations. Decent breakfast every morning, and the room was clean and comfortable

Horrible i would never stay here ever . It waa like something in a scary movie

The bed was like sleeping on the floor. Walls were very thin and could hear people walking down the hallway and at the vending machine

The room was absolutely nothing the website advertised. The size of a Cracker Jack box for a king size room. The room had a horrible smell to it as well. Luckily I had some spray. I sprayed that around the room and towards the air conditioner. The fridge did not work. It was awful. I will not be staying there again nor would I recommend this hotel to anyone. The only good thing I can say about it is that the looked like the bathroom was the cleanest part of the room.

Bad spot

I didn't like they lock the main lobby door at night and ask visitors what name and room they going to no privacy

It was good pretty clean

All employees was very nice and helpful. NEED LOWER BEDS: I am 5'5" tall and disabled. I had to lay on the side of the bed as my 60 yrs old sister roll me into the bed. NEED SHOWERS ONLY: I also had difficulties lifting my legs over into and out of the tub.

Rooms smelled like cigarettes although I booked a non smoking room!

No trash can in the room tv stop working while watching and no extra room to move me in aswell as refrigerator wasn’t getting cold just horrible

This hotel was ok and i didn't have any problems

The hotel room I stayed in was a disappointing experience overall. My flight was delayed so I communicated with the staff throughout the day in regards to my arrival status. However when I finally got to the hotel at 1am, the hotel attendant act as if he couldn’t find my reservation. Upon entering, a musty mildew or dirty carpet odor engulfed the space, hinting at poor ventilation or cleanliness issues. The air conditioning unit was extremely old and case was broken. When alerted staff was told that they were aware. Window had a chalky residue on them. When ask to clean, was told it’s from the sun and does not come off. Despite the wonderful friendly receptionist Jasmine, the room's condition left much to be desired, making it difficult to relax or feel comfortable during my stay. Thank God our activities For anyone seeking a pleasant lodging experience, I would strongly advise looking elsewhere.

Nice weekend get away.

The air conditioner in first room I was in didn't work so they moved me; I appreciated that. The room was very comfortable. The bathtub didn't drain well but it didn't matter.