丹佛國際機場凱藝套房飯店

nothing

What is going on with pay to park on the property in this state? A price gouge!

Easy to get to airport

Wasn’t great

Only negative is that the hotel charges guests for parking however it is not listed anywhere when booking.

Convenient for a weekend stay with traveling

Great location near the airport

Great hotel option for park and fly. The hotel staff and accommodations were great. Great value for 1 night stay and the $6 day parking. You sign up for hotel/airport shuttle and it left hotel on time. Van driver was courteous and helpful with bags. I’ve been traveling and had to do laundry. The machines worked well, there was soap to purchase and each load was $3 wash, $3 dry. You have to use a phone app to activate the machines so take your phone with you.

They instituted a parking fee, the room was pretty small

No shuttle service when we got to the airport. Choice was a 30-40 minute wait or $50 taxi. No empathy from front desk staff. Extremely frustrating. " shuttle rides aren't guaranteed " goes against the "airport shuttle available " that was advertised.

Overall good stay

A local brewery in a walking distance!

The hotel staff were not very helpful. I spoke with another patron who said she thought it was just how she was treated but realized that I was treated the same. The airport shuttle driver was more polite and helpful than the front desk attendant. Other patrons also complained about the service they received.

All nice

Due to limited staff at the check-in counter, it took nearly half an hour to complete the check-in process.

Perfect spot coming from the airport late at night

Nice suite

The beds are very comfortable.

Paying for the parking is insane

My daughter unexpectedly had to spend a night in Denver due to a flight cancellation, and I helped book her at this hotel, ensuring that there was a shuttle to take her to and from the hotel. She went to get the shuttle (at night) and was told by the driver that she could not board and needed to let the "older" people take the shuttle. She waited for an hour for the shuttle to return and once again, the driver told her that he would not take her! Another woman got involved (as my daughter started crying), trying to understand what was going on and the driver rudely doubled down on not taking her to the hotel. Since it was late at night, a shuttle driver from another hotel agreed to take my daughter on her shuttle and to make an extra stop to drop her off. I am so grateful for their kindness. My daughter called me at midnight when she finally got to her room, crying and afraid about missing her early morning flight, and so I encouraged her to schedule a Lyft for 4 a.m. to avoid being treated with such disrespect and risk missing her flight. I called the hotel the next day and left a message for the manager and did not receive a call back. Very unacceptable.