Quality Inn & Suites Pearl - Jackson

Good stay

The customer service and the room were great. The only downside was that there was food left in the fridge. We are assuming it was from the previous guests.

The staff was nice. The cleaning lady was helpful, whereas the guy at the counter was not. There’s huge potholes in the parking lot. The door to our room has a gap along the side that you can see light through. The door is very hard to open. The chrome bathroom pieces need to be replaced as they have rust on them. There is caulk that goes out onto the bath spout about an inch. The paint on the door is chipped. The bathroom grout is dirty. The room smells horrible. The positive is the beds were comfortable.

Great hotel - great pool. Will stay here again if we come back to this area.

Basic hotel off side of highway, clean enough for a quick one night stay.

The property was near the interstate, yet my room was very quiet. The room smelled a bit strange from cleaning chemicals, but I was used to it after a minute. My bed was soft, the carpet felt newer, the TV was newer and nicer. The hot breakfast was nice! The receptionist was very friendly.

Great place to spend the night while travelling.

Solid place to stay on our trip with a good breakfast

Didn't like the cost of water

Beds were hard. Room was decent. Pretty average.

Convenient

The beds were very comfortable. The grout in the bathroom and entrance was GROSS! In need of a major cleaning. The room also had a weird smell when we walked in. AC unit was quite.

This hotel offered what i expected and wanted. They had clean rooms, comfortable rooms, nice bathrooms and the breakfast wasn't bad either. The location was ok and the area was reasonably quite. I will book again qhen I'm in the Jackson area.

Parking was limited. Otherwise everything was great

The room had a funny sour smell smell like it was clean with dirty mart water that smell has stuck with our clothes ever since we got home We have to rewash everything including our hair and all of our clothes first time we've experienced it also the description of the room was labeled as accessible It needs to say handicapped accessible We made a mistake and got a handicap room It was okay but the smell the last time we stayed here it had a great smell in the hallway and the rooms was just as fresh This was not the experience this time The lady at the desk said that it was done online and she cannot change us out of a room they will not refund and or exchange anything for us because it was done online they should be an exception to the rule but just because we were tired we settled Next time it won't be a settle we'll just stay somewhere else

This property was filthy

TBD

Upon arrival, a customer leaving mentioned bed bugs. We checked, and luckily didn’t find those in our room. After further inspection of the room we found trash on the sides of the bed hidden by the comforter and sheets. There was trash behind other furniture as well. We asked for it to be vaccuumed but no one ever did. My mother cancelled her room because there was a used female pad and trash shoved behind and underneath her bed. We only stayed because it was a hassle to rebook because it was a late arrival. I guess technically it was good enough to sleep in but unsanitary. Unfortunately, seemed to be a big communication issue due to language barriers. I really wish I would have taken pictures but sickened by some of it.

Everything was nasty & smelled. Most things were broken.

Staff was friendly and accomodating. Understood my physical needs. They were wonderful!