Quality Inn Colchester - Burlington

Massive OSHA violation - broken elevator and gave us a 2nd floor room without telling us about the elevator.

The location was convenient for me purposes. The chevk in staff were lovely and helpful.

Convenient

Room was clean, bed was fine, the place is kind of shabby and grim. Didn’t touch the breakfast. But it was cheap, so we got what we paid for.

Room was dilapidated and dirty. Breakfast was a joke. Really should not call something like that breakfast. Ive had better meal offerings on a plane.

AC unit is located a foot from the bed, very loud and difficult to sleep next to. Rooms are in need of updating.

I paid for the hotel room and we got there and they wanted $25 for the deposit which was no problem but it didn’t have money on my chipped card and they would not take my other card that had plenty of money on it so we ended up not being able to get the room that we paid for

Common areas look awful. Elevator shakes and is expired. AC unit wouldn't shut off.

First-

Will never stay there again. We were 1 hour before checkin and adked for early check in. There were approx 3 cars in the parking lot of this 3 story motel. We were told it would be a $25 fee...or if we would join their rewards program (email address) they would wave the fee. This was unnecessary. The room was simple and dated. The 1st morning we awoke @630 with alarms in the hallway. We dressed and met a man in the hallway that said we had to evacuate, so went outside to the car and waited. In the area next to parking lot we watched several people wandering around lookong for stuff on the ground. We were told by pur son the the adjacent motel housed the homeless. There was no security measures to enter the motel and anyone could enter and get on the elevator unnoticed as the front desk is around the corner. After we were given ok to reenter we checked out the breakfast.....watered down orange juice, stale cereal, cold danish and overripe bananas. The waffle maker did not heat up and no microwave to heat up anything. That night when we returned from dinner there was some shady looking activity going on in the parking lot. We locked the car and hurried into motel elevator ( again no lock on door). We observed many homeless people wandering around the property. The next day we ran out of coffee in our room and were told there was none it would be in the next day. Housekeeping came to room to clean and indicated we were checking out (no english).

il a eu un déclenchement incendie a 6h25 le samedi am, cause par un client qui a pas pu résister de fumer dans sa chambre même si c'est interdit. Le déjeuner que des céréales sec et yogourt, machine à gaufre, je m'attendais au moins a du pain et des œufs.

Nothing but trash and junkies work hear they will check you in a room and then 2 am in the morning they give a key out for your room not ok be careful i hear there being looked into for sex trafficking

The ladies at the front desk were very nice. Ac/heat in room didn’t work, bedding did not seem clean just seemed like they reused the same sheets and blankets. Seemed like very little care is given from the cleaning staff.

First off we were given a room that had not been cleaned. Beds unmade and dirty bathroom. Obviously we were not accepting that. Back to front desk. It took him a long time to locate another room. All we wanted was a room with two beds. Room we eventually were given had two burned out light bulbs and the door had no security lock. We placed furniture in front of door to feel safer. Carpet was also very dirty. It was late for us, and we did not want to wait for him to locate us another room so we chose to try to sleep there. Sad to say it was an uncomfortable experience. We did make front desk aware when checking out.

Check in person was very accommodating

Did not make it.called on the 28th to change to a different day. They said NO. Out 209.70 just like that👎

heat in room was uncontrolled and too hot to sleep

The heating unit in the room had been cranked up so high prior to our arrival that we felt like we were in an oven. We immediately put the cooling setting on but it did absolutely nothing. We kept wishfully thinking that the room would cool down and we’re exhausted from our long drive that we tried our best to sleep while feeling like we were suffocating. My son said that he felt lightheaded so I tried to call the front desk to see if they had another room but there was no answer. I tried contacting the hotel through email as well and got no response. I spoke to the kind and friendly lady at the front desk in the morning and she said that she would put a work order in. By the second night of our stay the room finally cooled down. Another issue was the breakfast- these were the only breakfast options: 2 types of cereal fruit loops & Raisin Bran, apples, yogurt cups and instant oatmeal packs. Waffle batter to make your own waffle. The coffee was completely watered down- it looked like tea. No toast, bagels, eggs, bacon.. none of the things you normally get at hotels like this. We paid $425 for the 2 nights and it seemed incredibly steep for what we got. 1 night without sleep and pretty mediocre breakfast options. The only saving grace of this place was the friendly gentleman that checked us in and friendly women that was there during both days.

The front desk people were wonderful except not very good giving directions to the room.

Looked a lot more clean and modern online than in person