Quality Inn Fayetteville near Fort Bragg

They was not going to honor my reservation that I made a month ago due to family event that I was apart of. I had to inform them I was apart of the family. My room had vulgar language written on the walls and mirrors. The walks and doors had damage as if someone used force. It was a lady walking around with a knife when we arrived. People that looked sick were hanging on the premises. The person securing the premises looked like one of the sick people hanging out. My experience was terrible and I felt unsafe for me and my family. My sister had people trying to break into her room twice.

First they charged me a fee of $50.00 just in case something was destroyed in the room. When I entered the room and saw the condition of room my jaw dropped. There was a huge hole on the wall n sheets on bed were dirty. I was very upset that they would assign a room in that condition to anyone. Went back to front office n they assigned me another room. It was a little better. I will never stay in this hotel again n I would never recommend it anyone.

Friendly service

The hotel is run down, cracks in the walls broken fixtures and the smell of urine in the elevator. People hanging out everywhere. I had a reservation for there days and the room was never cleaned once. The place is disgusting! It is a skidrow ho-tel and definately not a quality Hotel. Avoid at ALL cost!

Rooms not properly cleaned

Pretty standard for a Quality Inn. Clean, reasonably comfortable. The breakfast left a lot to be desired. Offered from 6:30 - 9:30 AM. Arrived at 8:20. Only cold cereal and waffle iron. No protein. No fresh fruit. No muffins. No bread but there was a toaster. But they did have a sign on the wall saying GUESTS CANNOT TAKE BREAKFAST BACK TO THEIR ROOM. Oh, really?

Love it

The Room was NOT CLEAN!!!!!

I did not like anything about the property. There are people living in rooms on the property and they pull desk chairs into doorway and sit in front of rooms with doors open and people watch.

Took a shower and noticed there were no towels to dry ourselves with. I’ve worked at this hotel many years ago when it was under Marriot and it was a pleasure for people to stay dude to staff and how clean the rooms were. The hotel needs up keep plants look like they were dying lots of motions from people staying at the place felt like more of a motel then a hotel. Lots of sketchy people rooms need major upgrade it’s sad because this hotel is at a prime real estate due to the fact the mall is across from them. Best thing to do is to destroy and rebuilt. Sad how this hotel has taken a big downgrade.

Convenient

Was nice to stay in but not as pictures seemed thought is a little misrepresented however staff was nice and overall not a bad place

We checked in at 2am due to having to work and not being able to leave until after working and then driving 6 hours. When we arrived at the hotel there was no one at the counter when we approached and desk clerk asked if we had a reservation which we said we did. He then asks us to have a seat and we had to wait on someone that was taking money out of the ATM. I would have been understanding if we did not have to sit there and wait for over 20 min. The guy the clerk was waiting on sat there playing on his phone before finally going to the ATM and then finally completing his check in. Again we had drove for 6 hours after working and were ready to go to bed. When our check in took less then 5 min. Then there was the random $50 deposit that we were unaware of after already spending $100 for the room. Outside of most rooms were people "partying". The hall our room was on you could smell marijuana very strongly. Checking out this morning met with the same delays with checking out. When the clerk just walked away to speak with another worker about things that needed to be done. Again having to wait to just turn in our room card. Overall all staff was completely rude and without saying something like give me just a min would just walk away in the middle of conversation to speak with someone else. I do want to say the room was extremely clean as was the bathroom, but i would not come back because of the rudeness of the employees and whats allowed on the property late at night.

Up to my standards. No complaints

Not a bad place to stay. It is in a wood location with a lot of restaurantes and a Walmart.

Did not understand concept of handicap accessibility with dogs to get in and out also. Tried to make sure we could get ground floor a week prior to visit and we ended up on the 3rd floor. Did not enjoy having to try walk and fight with multiple doors while using a walker.

Overall stay was quiet and peaceful. Room was okay, cleaning could’ve been better in the bathroom. Breakfast could be improved, better meal options would be appreciated.

The guy working the desk was very nasty with his mouth. My room could have definitely been cleaner. It was a lot hairs all over the bathroom and I don’t think they ever cleaned the sink.

I will preface this with the fact that the manager was pleasant and helpful I normally would not leave a negative review, however I truly felt unsafe - there was a fight going on in the room below & outside that woke me out of my sleep and went on for hours - screaming , doors slamming , loud cars. In addition there was a layer of dust on the surfaces and the bed actually smelled like urine cigarette smoke and the smell of msrijusna permeated Under the door and through the ventilation.

the room was raggedy. micro & refrig was old and rusty. they had bed bugs. I was so disappointted. I went to Fayetteville, NC because my son-in-law passed. what a horrible stay I had.