Red Lion Inn & Suites Missoula

This property is run down and needs major updates and repair! Disappointed.

Looking to take a break from driving I checked into this hotel online. The pictures looked ok. Maybe a little dated, but clean looking. I get there and this place looks like it could be the bates motel. Crack heads doing the fenty lean littered the parking lot shadows like zombies in a horror motor. No where did it mention this is a Motel and not a hotel. I get checked in at the front desk where decades of stale second hand smoke assaulted my senses. The key cards I got were sticky and didn’t initially work causing me to go for round two of the lobby smell. I passed up on the breakfast based on what I saw. Finally getting new cards I get into my room and it’s just nasty. First of all I had to make sure to use the cheat code to open the door to get in and out. Got forbid I need to get out in an emergency. The ac is window mounted and makes it difficult to prop the blinds in a way to allow any privacy . The room greets me with a musty smell. I get in notice why there are so many things that are dirty in the rooms. The sheets are an off white and stained. The towels, stained. No bath mat was in sight and the shower leaks like a government intern. Better plan on using a couple of the dirtier towels as a floor mat. The shower has soap scum all over in the grout and there was remnants of a leftover soap bar in the soap dish. How nice of them. Don’t think about doing your laundry in the guest laundry either; the machines have long since been removed. Overall, it was gross!

The door lock occasionally worked. The pop machine only takes cash and the office doesn't give change. All of the exterior appears in need of maintenance. The curtains won't close completely and have to be clipped with a hanger to keep them shut. Hot water takes longer than what should be expected. Breakfast/snack options were extremely limited.

The property is very run down but the bed was comfortable.

The door to our room was wide open upon arrival. There was a big spider inside. The sheets had stains. The shower had mold. Will never stay here again.

After reserving,upon arrival, i find it is rated 2 stars. I cant believe i paid so much money to stay there. Never again.

The photos on the website did not reflect the state of the rooms. Marginally clean. Poorly made beds that looked like the sheets weren’t changed. Trash and old equipment in the halls.

We were on a family trip and this was our last night stop before home the following day. Ac didn’t work all night, our bathroom shower had rust, the couch looked gross and the entire room smelled like strong eucalyptus

Average for price

Could have used 2 more chairs.

Parking recently repaved so no parking available. Property did not notify in any way. Room had torn curtains and dirt and grime on one of the beds. Multiple spiders in bathroom and sink.

old and dirty no one at front desk to check out with she was outside smoking, noisy half of parking lot blocked off for repaving gross breakfast

Using a leaf blower until 8pm, I called the front desk to ask about when they would be done and he had no idea. We are in our second room, due to the first one having dog hair all over it, and this one is also dirty. I will be demanding my money back.

The bathroom sink did not drain

Very nice people working - front desk to cleaning staff. The property is dilapidated, one wing is an abandon restaurant with broken front window. I paid $220 for a sketch experience. Walkable to downtown, though

ITs hard to believe the photos of this motel are actually this motel or maybe the MT sky just makes it look ok in photos. This place is old and gross, bathrooms so dirty, the KOAs we stayed at are 10x nicer. The bathrooms are disgusting. The prostitutes in the parking lot were a big surprise, as was the homeless camp next door. Deplorable that they can charge as much as they do for this gross motel, It should be a rent by the hour establishment!

Beds comfortable as they should be

What a dump , zero maintenance, should be bulldozed.

Very quiet and comfortable, I just wish the floor had been cleaned as it was quite dirty

The staff was friendly. The property is run down and the rooms are partially clean (bathroom floor, doorways were dirty). Felt I overpaid for the room.