奧爾巴尼機場紅頂飯店

Not bad

Good

It’s been OVER A WEEK and I STILL have not received my $100 security deposit. I was told that I would have the $ back in my account within a week tops. Now I will have to spend more time and money to physically go back to the hotel and file a complaint! THIS IS RIDICULOUS!!! The security deposit they’re holding cost more than the one night I stayed there!!! I was only there for roughly 5 hours and I left the room clean, there’s absolutely NO REASON for this!!!

Pleasantly surprised by my stay given some poor recent reviews. The room was very clean and it was quiet at night.

The heat need to be look after

For a cheaper hotel, it was clean, quiet and easy to get to. It was also comfortable and I would stay again.

It was a quick stop to sleep on the way back home, but the place was filthy, garbage overflowing in all the containers, pizza slices dropped on the floor, some dunkin donuts and coffee leftovers on the stairs and i could go on.

The room was full of bugs

This was by far the worst hotel experience I’ve ever had. The room was absolutely disgusting the moment I walked in. • The walls and ceilings had stains, cracks, and what looked like water damage and mold. • The furniture was filthy — the chair had huge stains that made me not even want to touch it. • The bathroom was gross, with mold around the tub, broken shelving, and grime everywhere. • The entire room smelled like mildew, and to make it worse, the stench of marijuana from other rooms was overwhelming. I didn’t even spend the night because it was that bad. When I went to the front desk, they refused to give me a refund. That tells you everything you need to know about how little they care about guests. This place should be shut down. Save yourself the nightmare and stay literally anywhere else.

Everything was great

The room smelled like smoke and they have bed bugs I have videos with bugs crawling

The rooms smells musty

Totally decent place to stay at a very good price. Really liked that they had a working electric level 2 car charger.

Was what i paid for.

Better check room for bedbugs!

Overall a fine stay. There was no freezer compartment in the fridge and I wasn't offered the use of a freezer.

Good, clean, easy to access from the airport. Great for the price. Well worth it.

This is the worst establishment I’ve been to, I would not recommend this to anyone. My flight was delayed from Scottsville, Arizona and I arrived at 3 AM had a prepaid reservation and they told me they couldn’t accept me because they had no availability but it was already prepaid, I had a sleep in my vehicle until 11 AM when the next shift came on to get a room. Later in the day there were human feces in the breezeway right by the stairs that everyone has to use to get to the first level. On top of that, room service is horrible and not a normal hotel staff, it’s an Indian family that owns this place that literally has an entire wing of the hotel and their whole family lives there. they walk around all day long and you have zero privacy. The front desk help is the rudest at any red roof and I’ve ever seen.

Expedia won’t let me post what happened, but avoid this hotel.

I've stayed at this hotel many times over the years and it was getting pretty run down. New owners have taken over and it seems to have really improved. Fresh paint, better lighting outside and no trash! Bed was comfortable and room was very clean