Renaissance Palm Springs Hotel

We enjoyed the pool

Ok

As others have mentioned, the rooms seemed very dated and worn. Otherwise this is a lovely place to stay. Just one pool, but it’s fairly large and plenty of seats/lounge chairs. The kid’s pool is 1 foot tall, more like a toddler pool. Neither pool is heated. Both of our kids loved the pool area. Great bar, and great seating areas including near a large fire that was very cozy and relaxing to sit by at night. Location is really convenient if you want to go downtown, go to the Aerial Tram, find good places to eat, or need to do some grocery shopping. Parking is $25 a night. If you can get a room for under $300-$320 a night, it is worth it, we paid quite a bit more than that and it didn’t quite feel worth it, but we also booked last minute, so it is what it is. We enjoyed our time here and Palm Springs!

Beautiful reception, very friendly staff. The property is beautiful and I will return. However, there was 1 issue. One of the mattresses was damaged, part of the steel frame exposed but hidden under sheets. There is no way the cleaning staff hasn’t seen it. My daughter sat on the edge of the bed and punctured her leg.

Staff was very friendly and helpful. My wife mentioned that it was our anniversary and they delivered champagne and snacks to our room. Nice pool with a large area around it. Never felt crowded.

Great service.

Nice hotel, convenient with nice staff. Guest Parking and coffee should not be charged to guests.

Excellent property. Great staff.

Great customer service

Good location, great pool. Would

Very nice. Great staff

Did not like the fact it does not accept cash. Credit card only

easy to downtown rooms are a bit dated though clean housekeeping could be more organized for long staying guests the front desk staff are great so helpful

We had a great stay! The rooms were clean, staff were friendly and we had a great time using the pool.

We had a great view from the balcony of the Casino fireworks on NYE.

Staff were great. Food and drinks as well.

Keesha at the front desk was awesome! Great service.

The property, staff and location were all excellent. Our only complaint was the music played at the pool. It was very loud and an unappealing type of music.

Stayed there New Year’s Eve and new year day. They serve free sparkling wine to celebrate a new year at its lobby.

I just stayed here for six nights, choosing this Marriott property based on its appealing photos and my positive past experiences with the brand. This trip was particularly special, as it was my parents’ first vacation in five years, and I was eager to make it memorable for them. Unfortunately, the stay was profoundly disappointing due to several significant issues: Room Condition: • The room was in disrepair: dirty surfaces, a moldy bathroom, filthy vents, and multiple non-functioning outlets. • Lighting was inadequate; a lamp was placed without a nearby outlet, leaving the room extremely dark at night. Housekeeping Failures: • One day, the room was not cleaned at all. • On other days, service was incomplete—only the trash was taken out, and essentials like towels, toilet paper, and coffee were not replenished. • The bed was made just once during our stay, and it was done so poorly it looked like a child had done it. • I had to call repeatedly for basic items, which is unacceptable for a property of this standard. Hotel Amenities: • The pool loungers were old and grimy. • The heavily perfumed lobby caused sneezing and discomfort. Billing Issues: • At checkout, an unauthorized charge appeared. • While it was removed after I questioned it, the concierge refused to provide an itemized breakdown, leaving the situation unresolved and highly suspicious.