Residence Inn by Marriott Monroe

The night clerk Victoria was awesome. We had an issue with the room and she fixed it immediately. She was great.

Safe and quite

Nice clean room

Understaffed and rude

Great stay

Rude front desk clerk. Building looks terrible. Place smells like weed and moisture. Appliances in the units look like it’s cleaned with the mop. No fireplace in the room as advertised.

Lots of space. 2 bathroom 2 bedroom suite

Just thought for the price of our stay it would have been a little cleaner and nicer kept

Very polite my stay was beautiful very relaxing

It was an older property that needed renovations.

Staff was great and very welcoming. The rooms, could use a little bit of maintenance.

Everything

The hotel was very clean and beautiful. Very quiet and the staff was great.

Easy access to everything. Friendly staff

Great place

x

Front desk staff was EXCELLENT! Very welcoming and friendly. Room needed some major updates/repairs (or at least the room we had)

Check in process was pleasant, even though the room was not available, we did receive a well equipped other room option. Staff was pleasant, the room is comfortable, but we did bring the bathroom ceiling mold to the attention of staff.

Horrible experience. Amount issues were: 1st room was dirty upon arrival including hair in the sink. The rooms sliding closet door was loose, couch cushions had stab marks and smoke detector was ripped out of the ceiling. They were going to fix and clean things but did nothing after 12 hours so switched rooms next room was dirty including a chewed on bottle cap in the fold out bed and Bobby pin in Kleenex box, plastic that lines the carpet was misaligned and sharp. Property and both rooms were worn down. Had motel vibes. Front entry was nice, staff was friendly. Broken bottles in the parking lot, sketchy people playing basketball late at night in the dark some wearing ski masks. Secure door was propped open with a large rock and there was a hair in my eggs. It was too late to switch hotels but for my stay the following week I switched and I will never return to this location.

Nice place