Salt Lake Plaza Hotel SureStay Collection by Best Western

Hotel um pouco antigo mas muito limpo e organizado. Bom preço, ótimo conforto. Garagem estacionamento pago mas muito prático. Fica ao lado do FamilySearch e na região central de Salt Lake City.

Well I'm a big fan of free parking and the garage is secure the idea of paying for parking after a room is a bit redundant these days. I was not greeted when I entered the building and while I understand that the gals were helping others it is not a hard thing to say hello and we will be right with you either. After I got my keys and parking permit I headed to our room. The view from the 13 floor is spectacular but the balcony with sliding doors that are not able to open was sad. The windows were dirty and the chance to enjoy the view let alone take a picture was not obtained. When purchasing a room for the city view one would possibly be keen on the view. The beds were comfortable and clean. The fridge and AC were working well. The tub was not draining properly and I was soon taking a shower and bath at the same time. But I had ample hot water and towels that were clean and soft. Also the normal toiletries were sufficient for the duration of my stay. I was able to attend the concert I was going to as well as rest a bit before I headed back to the residence I was residing at for the next few days. I will say that the security guard was a bit off putting due to the lack of acknowledgement and staring at us when we got back from the venue. A simple good evening or even a hello would have been good to know he was seeing us and vice versa. Overall I would probably try and find a place perhaps a bit more than what was charged for there for the comfort of acknowledgement and a dho

This is a nice quiet and safe motel, with internal parking right next to the "Mormon Temple Square" and the Mormon genealogy building. All very Convenient!

The staff are all friendly and helpful. The bed was surprisingly comfortable, slept well.

The staff were friendly and helpful. Shopping and food options are in walking distance. Best of all the transit is directly across the street.

The room seemed smaller than other times we have stay here.

Love the view from the 13th floor suite!

It was great! Thank off!

Friendly staff

It’s a great place to walk anywhere downtown. However, the girl that checked us in was very rude and put out of her way to checking us in.

This hotel is dietary across from the transit blue line. So convenient from airport.

Great location. Quick walk to City Creek mall and Eccles theater. Could use some refurbishing but seemed clean.

Great

Nice view of the city from the 12th floor, especially in the early morning. Beds were extra comfortable. The room has a safe which I thought was interesting since we weren't in Vegas. Then as we were watching TV in the evening a family opened the door. They had been given the key to our room! Glad we were here. View is nice, we paid for a balcony room but the sliding door is welded shut. So do not pay extra for a balcony room.

The front desk person working on the 15th of March was very rude. I called down for a late check out at 630 am and he responded with “I can’t authorize that, you are ungrateful” and then hung up on me. I’ve been waiting for the hotel to reach out about how I was treated. Just even an apology and have gotten nothing.

We loved how we had great meeting rooms for our conference. It was a perfect size hotel and a GREAT location. Our view was GREAT. Loved the microwave & fridge. Bed was very comfortable. The sink was very slow draining which should be addressed and the tub could use more calk. WOW - the elevators were fast and it seems we hardly waited even being on the 11th floor. Appreciated all the plugs especially next to the bed. Parking was great. The location was PERFECT to Temple Square and the mall. Plenty of places to visit and eat. THANK YOU!!!!

I love this hotel.

It's a reasonably decent hotel in a great location near the Delta Center.

It went rather smoothly until I could not get out of the parking due to a wrong QR code on the parking pass (not free). I had to find a parking spot, ran back to the front desk to get another one, fearing I would be late for an appointment. No apologies, a curt "it works now".

Place was nice, but needs a revamp.