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Sheraton Grand Nashville Downtown
Hotels
9.2
/10
Exceptional
123 reviews
What Guests Say About Their Stay
Amber
10.0
/ 10
Annoying that our room wasn’t ready at 4pm but they were awesome and gave us a room to hang out in until it was. 45 min tops. The Ada wheelchair room was one of the best, most accessible I’ve ever stay in despite lots of travel. Plenty of space, bed wasn’t 10ft high, auto curtains and bathroom perfect!
Dorothy
10.0
/ 10
The location is perfect. Close enough to Broadway to walk but back far enough that it is quiet and away from the action.
The hotel was spotless and staff were cheerful and helpful. I would definitely stay there again
Ray Patrick
10.0
/ 10
The staff is completely likable,kind courteous and caring,..the air conditioner is loud and the water pressure at the shower is low, otherwise the room was comfortable,not sure if i return.. Nashville is lovely and friendly we will definitely be back..thank you.
In the Area
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623 Union St, Davidson County, Tennessee, United States, 37219
Main Facilities
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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in Sheraton Grand Nashville Downtown
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Sheraton Grand Nashville Downtown Address: Map & Location
623 Union St, Davidson County, Tennessee, United States, 37219
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Discover More About Sheraton Grand Nashville Downtown
Location
Sheraton Grand Nashville Downtown is a hotel in a good neighborhood, which is located at Davidson County.
About Sheraton Grand Nashville Downtown
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Sheraton Grand Nashville Downtown exclusively for you.
Get precious and unforgettable moment during your stay at Sheraton Grand Nashville Downtown.
All facilities in Sheraton Grand Nashville Downtown
Others
Hotel Services
- Laundry service
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
General
- Banquet
- Ballroom
- Reception hall
- Parking (surcharge)
Business Facilities
- Meeting facilities
- Conference room
- Conference center
- Conference rooms
Food and Drinks
- Bar
- Breakfast
- Snack bar
Things to Do
- Karaoke
- Library
Nearby Facilities
- Souvenir shop
- ATM/Banking
Transportation
- Valet parking (surcharge)
Connectivity
- Free WiFi
In-room Facilities
- TV
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Sheraton Grand Nashville Downtown
Important Note
- Fee for cooked-to-order breakfast: approximately USD 20 to 30 per person
- Self parking fee: USD 55 per night
- Valet parking fee: USD 73 per night (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Destination fee: USD 27.44 per accommodation, per night
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property uses solar energy
- Safety features at this property include a smoke detector and window guards
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Sheraton Grand Nashville Downtown | 482 |
Number of floors in Sheraton Grand Nashville Downtown | 28 |
Another facilities in Sheraton Grand Nashville Downtown | Laundry service, Wedding service, Luggage storage, Express check-out, Porter |
Frequently asked question in Sheraton Grand Nashville Downtown
What are available facilities at Sheraton Grand Nashville Downtown?
There are top facilites at Sheraton Grand Nashville Downtown such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Sheraton Grand Nashville Downtown?
Check-in time at Sheraton Grand Nashville Downtown is staring from From 15:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Sheraton Grand Nashville Downtown provide breakfast?
Yes, Sheraton Grand Nashville Downtown provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Sheraton Grand Nashville Downtown?
Sheraton Grand Nashville Downtown is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Sheraton Grand Nashville Downtown have?
Sheraton Grand Nashville Downtown has 28 floors.
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More Reviews from Other Guests in Sheraton Grand Nashville Downtown
Other sources (123)
9.2
Exceptional
From 123 reviews
Cleanliness
9.4
Room Comfort
9.6
Service and Facilites
9.4
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Traveler Reviews Sheraton Grand Nashville Downtown
Number of reviews per page
20
40
Top reviews
jon
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Valet was very friendly. Staff inside wasn't. Brown water was coming out when on hot
John
6.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Self parking card reader was a mess, which then caused us to have to get 3 cars behind us to move and back up and pay more for parking which was unexpected.
Suzann
Leisure with Friends
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Was very nice would stay again
Amber
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Annoying that our room wasn’t ready at 4pm but they were awesome and gave us a room to hang out in until it was. 45 min tops. The Ada wheelchair room was one of the best, most accessible I’ve ever stay in despite lots of travel. Plenty of space, bed wasn’t 10ft high, auto curtains and bathroom perfect!
Noelle
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Parking was a nightmare and there was very little help. There is one elevator to the parking deck and it is slow. There seemed to always be a line waiting regardless of time of day. We had continued issues entering and exiting the garage with our validation ticket. It seemed as if everyone passed the buck when asking for help. Valet sent us to front desk, front desk sent us back to valet, who then returned to front desk to get another validation, which then did not work.
As for the room, coffee provided in the room was not good, but the bed was very comfortable. Hotel bar was nice and food was a step up from bar food. Service at the bar was great.
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Kurt
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great beds. Woderful night sleep
Ruben
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Amazing views and close by everything ! 1000/10
Dorothy
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The location is perfect. Close enough to Broadway to walk but back far enough that it is quiet and away from the action.
The hotel was spotless and staff were cheerful and helpful. I would definitely stay there again
Ray Patrick
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The staff is completely likable,kind courteous and caring,..the air conditioner is loud and the water pressure at the shower is low, otherwise the room was comfortable,not sure if i return.. Nashville is lovely and friendly we will definitely be back..thank you.
MELINDA
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The website said parking was 35.00 for self and 39.00 for valet. It was actually 52.00 and 76.00.
david
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
It was my second time back to Nashville and I stayed at this hotel before. Everything was great last time around however this time at check in i was served with attitude and really unprofessional. Seemed like i was bothering the front desk agent. The second thing I didn’t like was the fact every morning needed to call to room service to clean the room. Beside that the stay was great and the staff is friendly.
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Robert
Leisure
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Great location!
karen
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Good location .. Breakfast included in our rate and was very good. All staff helpful and friendly. Nice rooftop bar with great views. Valet parking was expensive but I think it is everywhere
Stephanie
Business with Friends
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
N/a
Raquel
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Great location
Peter Andrew
Leisure Family
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Perfect location for exploring Nashville. Good facilities and excellent service
Jourdan
Leisure with Friends
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Well maintained and super friendly staff! Super walkable to everything you can imagine without being overwhelmed.
Mario
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Great hotel with good location and comfortable bedding. Restaurant is nice too.
Jeanne
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Extra $58 to check in early, even though our room was ready, they don't budge on that rule. That's on Sheraton/Marriott, not the front desk staff. Stupid way to make a few extra $$, and made quite a few unhappy clients right at the start of their stay. On the positive, the free breakfast vouchers included with our room were for $25 per person, and the full breakfasts were excellent! Negatives: housekeeping didn't show up until around 3-5 pm and did a poor job-didn't replace towels, coffee packets, or creamer, left dirty glassware.Also one day, they completely forgot to clean our room till evening and walked in on us getting ready for dinner. Lobby was nice and quiet, the valet and doormen were very helpful and friendly. Might stay here again if they re thought the early check in rule...1-2 hours early is not a huge ask.
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Trisha
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Great clean room. Friendly staff. Excellent location!
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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