Sheraton Indianapolis City Centre Hotel

Hotels
8.4
/10
Very Good
931 reviews

What Guests Say About Their Stay

Rachel
10.0
/ 10
We had such a great time! Everyone was accommodating and friendly. Our favorite person was Patience, she was the one we talked to the most and she was attentive, kind, and so helpful!
Daniel
10.0
/ 10
Turquoise did a great job setting me up with my room and making sure I had everything I needed. I felt very welcome and really enjoyed my stay at the Sheraton.
Tristan
10.0
/ 10
Parking will be better when the construction on Sheraton's lot is complete. Also, wish the hotel allowed air conditioning 24/7. Even in the winter, rooms can get hot when 3-4 people are sharing the room.
In the Area
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31 W Ohio St, Marion County, Indiana, United States, 46204

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Sheraton Indianapolis City Centre Hotel is a good choice when you are visiting Marion County. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sheraton Indianapolis City Centre Hotel

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31 W Ohio St, Marion County, Indiana, United States, 46204
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Discover More About Sheraton Indianapolis City Centre Hotel

Location


Staying at Sheraton Indianapolis City Centre Hotel is a good choice when you are visiting Marion County.

About Sheraton Indianapolis City Centre Hotel

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Sheraton Indianapolis City Centre Hotel exclusively for you.

Sheraton Indianapolis City Centre Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Sheraton Indianapolis City Centre Hotel.

All facilities in Sheraton Indianapolis City Centre Hotel

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Hotel Services

  • Laundry service
  • Multilingual staff
  • Express check-in
  • Wedding service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Conference room
  • Meeting rooms
  • Business center
  • Conference rooms
  • Computer station

Food and Drinks

  • Bar
  • Breakfast

Things to Do

  • Outdoor pool
  • Garden

General

  • Banquet
  • Ballroom

Nearby Facilities

  • Grocery
  • ATM/Banking

Transportation

  • Valet parking (surcharge)

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Sheraton Indianapolis City Centre Hotel

Important Note
  • Fee for local cuisine breakfast: approximately USD 25 per person
  • Valet parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a smoke detector
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Guests will receive smart lock details.

The following facilities will be closed during the winter:
  • Swimming pool
The property will be renovating from May 6 2025 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Parking area
During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sheraton Indianapolis City Centre Hotel
378
Number of floors in Sheraton Indianapolis City Centre Hotel
21
Another facilities in Sheraton Indianapolis City Centre Hotel
Laundry service, Multilingual staff, Express check-in, Wedding service, Luggage storage

Frequently asked question in Sheraton Indianapolis City Centre Hotel

What are available facilities at Sheraton Indianapolis City Centre Hotel?
There are top facilites at Sheraton Indianapolis City Centre Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sheraton Indianapolis City Centre Hotel?
The standard check-in time at Sheraton Indianapolis City Centre Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Sheraton Indianapolis City Centre Hotel provide breakfast?
Yes, Sheraton Indianapolis City Centre Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Sheraton Indianapolis City Centre Hotel

8.4
Very Good
From 930 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

8.8

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Traveler Reviews Sheraton Indianapolis City Centre Hotel

Number of reviews per page
20
40
Top reviews
Rachel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We had such a great time! Everyone was accommodating and friendly. Our favorite person was Patience, she was the one we talked to the most and she was attentive, kind, and so helpful!
Shana
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

They said they had a pool it was not filled. The parking garage was under construction so we couldn't park there unless we used their valet service for $47. There was hair in the bath tub. You also have to pay $50 to use the microwave. They only had one ice machine in the building. I was not made aware of any of this until I checked in.
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Daniel
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Turquoise did a great job setting me up with my room and making sure I had everything I needed. I felt very welcome and really enjoyed my stay at the Sheraton.
Tristan
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Parking will be better when the construction on Sheraton's lot is complete. Also, wish the hotel allowed air conditioning 24/7. Even in the winter, rooms can get hot when 3-4 people are sharing the room.
Jonathan
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Fast checkin
Thomas
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Super friendly staff. Turquoise was wonderfully friendly & funny. She checked us in 45 minutes early on a super busy Friday. Check out staff was also friendly & funny; kudos to the trainee who helped. Accommodations were entirely acceptable. Room wasn't out of date but wasn't too fancy or modern. Nice 20th floor view. Happy to see a mini fridge under the TV. No USB charge ports in standard room. Shower was pretty bare bones for a hotel. I love the fancier showers when I stay somewhere, so, a bit disappointing. Haha In all honesty: Nothing to write home about. But nothing to complain about either. An affordable, adequate hotel RIGHT ON the Circle, which was wonderful for getting to concerts and downtown nightlife in minutes by foot. You'll save money on transport staying here if you're doing the downtown touristy stuff.
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Daniel
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

All the staff were cordial amd the bed was super soft.
brianna
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

enjoyed time here
Kenneth
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great stay, close to everything downtown. Stay here you won’t regret it.
Kenneth
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Close to everything in Indy downtown.
Linda
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very helpful front desk
Erasmo
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

No good a big roach chased my wife I smashed it with a shoe and 1 minute layer it started running toward the bed I hit it again and it finally ended ,worst hotel on USA
Nicholas
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

My family and I traveled 3 hours to stay at the Sheraton, to be met with a parking nightmare and ended up paying for Vallet, most of the amenities are either out of service or greatly overpriced, and the room smelled awful. I remember when the Sheraton name meant class, and was very disappointed to say the least. We stayed 4 hours then left and traveled home taking a total loss on the room bill
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SUNG HWI
icon-Business
Business
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Too old..
CESAR
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Hotel rooms are kept clean and tidy. The surrounding area a bit noisy during the weekends. The staff is very friendly and helpful
Brad
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Our room was clean, a bit dated but clean. The air conditioning did not always keep the room cool. Maid service was great.
andrew
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Cleaning
Kerilyn
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Everything was good
Steven
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The property is old and needs to be updated. The TV was not a smart TV and the channel selection was terrible. The bar was completely empty at 8 pm on a Friday night. When we checked out we clicked a text that the Valet had sent us to tip them, but there was another link to actually retrieve your car. We asked the front desk if paying the tip was all we needed to do, and they said yes. We then waited forever for our car when the valet finally told us that that didn’t have a request for our car. We then clicked the retrieval link and had to pay $57 for 1 night, a price that apparently varies by day. They don’t tell you what it’s going to cost when you check in. I overhead someone checking in when we were leaving and the front desk told him that he valet varied by day and that they didn’t know what is would be. That’s BS. You should be told when you check in and your car is taken, how much it would cost. This place needs new management or ownership and if I was Sheraton, I would revoke their license.
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Belinda
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Was in walking distance to everything we did. Hotel was clean and very comfortable bed. Would definitely stay again!
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.