Sheraton Indianapolis City Centre Hotel

Hotels
8.4
/10
Very Good
931 reviews

What Guests Say About Their Stay

Daris
10.0
/ 10
Esta fue la mejor estancia que he tenido en un hotel, gracias a el servicio al cliente proporcionado por el agente ( Suhaib) El fue muy amable, su trato hizo la diferencia en mi estadia. Lo recomiendo 100 por 100. Gracias Suhaib, you the best!
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Pam
10.0
/ 10
We had a great time! The Hotel was perfect for our stay because it was within walking distance to Gainbridge Fieldhouse. We loved that it had a pool, bar and restaurant! Staff was excellent, room was awesome, and the bed was so comfortable! We're planning on making more trips to Indianapolis and we'll be making reservations here again!
Pam
10.0
/ 10
Excellent place to stay !!! Staff, cleanliness, area and walkable to almost anything you need!! Will def be using them a lot more
In the Area
See Map
31 W Ohio St, Marion County, Indiana, United States, 46204

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Sheraton Indianapolis City Centre Hotel is a good choice when you are visiting Marion County. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sheraton Indianapolis City Centre Hotel

31 W Ohio St, Marion County, Indiana, United States, 46204
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Discover More About Sheraton Indianapolis City Centre Hotel

Location


Staying at Sheraton Indianapolis City Centre Hotel is a good choice when you are visiting Marion County.

About Sheraton Indianapolis City Centre Hotel

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Sheraton Indianapolis City Centre Hotel exclusively for you.

Sheraton Indianapolis City Centre Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Sheraton Indianapolis City Centre Hotel.

All facilities in Sheraton Indianapolis City Centre Hotel

Others Sheraton Indianapolis City Centre Hotel
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Hotel Services

  • Laundry service
  • Multilingual staff
  • Express check-in
  • Wedding service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Conference room
  • Meeting rooms
  • Business center
  • Conference rooms
  • Computer station

Food and Drinks

  • Bar
  • Breakfast

Things to Do

  • Outdoor pool
  • Garden

General

  • Banquet
  • Ballroom

Nearby Facilities

  • Grocery
  • ATM/Banking

Transportation

  • Valet parking (surcharge)

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Sheraton Indianapolis City Centre Hotel

Important Note
  • Fee for local cuisine breakfast: approximately USD 25 per person
  • Valet parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a smoke detector
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Guests will receive smart lock details.

The following facilities will be closed during the winter:
  • Swimming pool
The property will be renovating from May 6 2025 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Parking area
During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sheraton Indianapolis City Centre Hotel
378
Number of floors in Sheraton Indianapolis City Centre Hotel
21
Another facilities in Sheraton Indianapolis City Centre Hotel
Laundry service, Multilingual staff, Express check-in, Wedding service, Luggage storage

Frequently asked questions about Sheraton Indianapolis City Centre Hotel

What are available facilities at Sheraton Indianapolis City Centre Hotel?
There are top facilites at Sheraton Indianapolis City Centre Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sheraton Indianapolis City Centre Hotel?
The standard check-in time at Sheraton Indianapolis City Centre Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Sheraton Indianapolis City Centre Hotel provide breakfast?
Yes, Sheraton Indianapolis City Centre Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Sheraton Indianapolis City Centre Hotel?
Sheraton Indianapolis City Centre Hotel has a 4.0-star rating.
How many floors does Sheraton Indianapolis City Centre Hotel have?
Sheraton Indianapolis City Centre Hotel has 21.
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Sheraton Indianapolis City Centre Hotel reviews and ratings

8.4
Very Good
From 930 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

8.8

Sort by
Most Relevant
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Traveller Reviews Sheraton Indianapolis City Centre Hotel

Number of reviews per page
20
40
Top reviews
Lisa
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Currently renovating don’t is a bit noisy
Verified traveler
icon-Business
Business
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Booked a room for my boss, advised it would be a late check in and arrived at 11pm and was given the last room on the property under the exhaust system and the walls were rattling the pictures hanging, didn't have another room so he left right after midnight because he couldn't sleep. Room was prepaid and insured, and hotel would only give him one night credit not both that were paid for. Room was $208 for one hour stay, argued on phone with hotel and Hotels.com for refund on both nights, but would not. As hotels, you know the rooms you should not be occupying not matter how much you might need that $208. After traveling all day there to deal with that and find a new hotel in the middle of the night, was a terrible inconvenience and very disappointed in both services.
Read More
MarcusTulio Santos
icon-Business
Business
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel is under renovation. The rooms are stuck in the 80s. The TV remote does not work properly. The AC system vibrates so much that you have a feeling of being in a cruise ship. The noise is non stop. They should shut down operations to speed up the renovation job.
Daris
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Esta fue la mejor estancia que he tenido en un hotel, gracias a el servicio al cliente proporcionado por el agente ( Suhaib) El fue muy amable, su trato hizo la diferencia en mi estadia. Lo recomiendo 100 por 100. Gracias Suhaib, you the best!
Ezequiel
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great relaxing location.
Pam
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We had a great time! The Hotel was perfect for our stay because it was within walking distance to Gainbridge Fieldhouse. We loved that it had a pool, bar and restaurant! Staff was excellent, room was awesome, and the bed was so comfortable! We're planning on making more trips to Indianapolis and we'll be making reservations here again!
Read More
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Hotel staff members were not friendly, nor did they give us a lot of information about the hotel when we checked in. They gave us a piece of paper and told us to read it for information. The hotel was under construction so it was not very inviting when we arrived. The rooms were okay for comfort but the bathroom was not updated- tap leaked and the shower had weak pressure. When we tried to go for a meal at their restaurant, there were two waitresses arguing and bickering at one another which made it uncomfortable so we left.
Read More
Kari
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Noisy neighbors blasting music. Hotel could use updates
John
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location and Nice Establishment
Angela
icon-Business
Business
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Didn't know so much was under construction. Lobby, entrances, street access. A/C in room got cold but not super cold like I like. Reserved king bed but got 2 doubles.
Todd
icon-Leisure
Leisure
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Lots of construction in and outside the. Property. At times valet parking was very busy. No other onsite parking, overall clean room and close to Gain bridge fieldhouse and major sites.
Mark
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good location to where I wanted to go.
Ashley
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Loved the stay and the pool
Shari
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It was an old hotel that needed to be updated. Our room had a musty sewer smell for part of our stay. Great location though.
Gina
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Pool was nice, however no rooftop bar & pool side service was very limited & drinks were premade from a can.
Rosalyn
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

When me and my husband arrived we noticed their garage was shut down..there was so much cluster in front of the hotel we had to circle around the block for 15 mins before we can get in front of the door.. the construction through us by surprise... I just wish we were made aware since you pretty much have no choice but to pay $55 a night for valet. I can say the valet crew were very nice and courteous..overall, the hotel is nice but outdated, and if we were to stay again I will be sure they are done with their parking garage
Read More
Pam
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent place to stay !!! Staff, cleanliness, area and walkable to almost anything you need!! Will def be using them a lot more
Irisay
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Hotel is really old!
Christopher
icon-Business with Partner
Business with Partner
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Under a remodel….not enough parking. Gave us the wrong room type.
Marcus
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excellent service, they were having construction on the parking garage, but it didn’t interrupt our stay at all. At dinner at the bar area and enjoyed our stay. Every employee was nice and courteous!
Number of reviews per page
20
40

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Others 4 Sheraton Indianapolis City Centre Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 930 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Sheraton Indianapolis City Centre Hotel

Number of reviews per page
20
40
Top reviews
Lisa
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Currently renovating don’t is a bit noisy
Verified traveler
icon-Business
Business
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Booked a room for my boss, advised it would be a late check in and arrived at 11pm and was given the last room on the property under the exhaust system and the walls were rattling the pictures hanging, didn't have another room so he left right after midnight because he couldn't sleep. Room was prepaid and insured, and hotel would only give him one night credit not both that were paid for. Room was $208 for one hour stay, argued on phone with hotel and Hotels.com for refund on both nights, but would not. As hotels, you know the rooms you should not be occupying not matter how much you might need that $208. After traveling all day there to deal with that and find a new hotel in the middle of the night, was a terrible inconvenience and very disappointed in both services.
Read More
MarcusTulio Santos
icon-Business
Business
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel is under renovation. The rooms are stuck in the 80s. The TV remote does not work properly. The AC system vibrates so much that you have a feeling of being in a cruise ship. The noise is non stop. They should shut down operations to speed up the renovation job.
Daris
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Esta fue la mejor estancia que he tenido en un hotel, gracias a el servicio al cliente proporcionado por el agente ( Suhaib) El fue muy amable, su trato hizo la diferencia en mi estadia. Lo recomiendo 100 por 100. Gracias Suhaib, you the best!
Ezequiel
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great relaxing location.
Pam
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We had a great time! The Hotel was perfect for our stay because it was within walking distance to Gainbridge Fieldhouse. We loved that it had a pool, bar and restaurant! Staff was excellent, room was awesome, and the bed was so comfortable! We're planning on making more trips to Indianapolis and we'll be making reservations here again!
Read More
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Hotel staff members were not friendly, nor did they give us a lot of information about the hotel when we checked in. They gave us a piece of paper and told us to read it for information. The hotel was under construction so it was not very inviting when we arrived. The rooms were okay for comfort but the bathroom was not updated- tap leaked and the shower had weak pressure. When we tried to go for a meal at their restaurant, there were two waitresses arguing and bickering at one another which made it uncomfortable so we left.
Read More
Kari
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Noisy neighbors blasting music. Hotel could use updates
John
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location and Nice Establishment
Angela
icon-Business
Business
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Didn't know so much was under construction. Lobby, entrances, street access. A/C in room got cold but not super cold like I like. Reserved king bed but got 2 doubles.
Todd
icon-Leisure
Leisure
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Lots of construction in and outside the. Property. At times valet parking was very busy. No other onsite parking, overall clean room and close to Gain bridge fieldhouse and major sites.
Mark
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good location to where I wanted to go.
Ashley
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Loved the stay and the pool
Shari
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It was an old hotel that needed to be updated. Our room had a musty sewer smell for part of our stay. Great location though.
Gina
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Pool was nice, however no rooftop bar & pool side service was very limited & drinks were premade from a can.
Rosalyn
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

When me and my husband arrived we noticed their garage was shut down..there was so much cluster in front of the hotel we had to circle around the block for 15 mins before we can get in front of the door.. the construction through us by surprise... I just wish we were made aware since you pretty much have no choice but to pay $55 a night for valet. I can say the valet crew were very nice and courteous..overall, the hotel is nice but outdated, and if we were to stay again I will be sure they are done with their parking garage
Read More
Pam
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent place to stay !!! Staff, cleanliness, area and walkable to almost anything you need!! Will def be using them a lot more
Irisay
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Hotel is really old!
Christopher
icon-Business with Partner
Business with Partner
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Under a remodel….not enough parking. Gave us the wrong room type.
Marcus
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excellent service, they were having construction on the parking garage, but it didn’t interrupt our stay at all. At dinner at the bar area and enjoyed our stay. Every employee was nice and courteous!
Number of reviews per page
20
40