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Sheraton Memphis Downtown Hotel
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Sheraton Memphis Downtown Hotel
Hotels
7.4
/10
Pleasant
944 reviews
What Guests Say About Their Stay
Audrey
10.0
/ 10
This hotel was very nice and the staff was super thoughtful and nice.
My friend is on oxygen and they brought him a cart to ride on.
Jeri
10.0
/ 10
I liked that it was very quiet and clean the workers were very respectful. i didn't like that it wasn't a breakfast buffet it was grab and go
Darren
10.0
/ 10
I was here for business and the hotel was located in downtown Memphis. Perfectly located for dining and my meeting.
In the Area
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250 N Main St, Shelby County, Tennessee, United States, 38103
Main Facilities
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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in Sheraton Memphis Downtown Hotel
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Per room per night (excl. taxes & fees)
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What's around Sheraton Memphis Downtown Hotel
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250 N Main St, Shelby County, Tennessee, United States, 38103
Discover More About Sheraton Memphis Downtown Hotel
Location
Sheraton Memphis Downtown Hotel is a hotel in a good neighborhood, which is located at Shelby County.
About Sheraton Memphis Downtown Hotel
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Sheraton Memphis Downtown Hotel exclusively for you.
Get precious and unforgettable moment during your stay at Sheraton Memphis Downtown Hotel.
All facilities in Sheraton Memphis Downtown Hotel
Others
Hotel Services
- Laundry service
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
Public Facilities
- Others
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Food and Drinks
- Bar
- Breakfast
- Snack bar
Business Facilities
- Meeting rooms
- Business center
- Conference rooms
General
- Banquet
- Ballroom
Transportation
- Valet parking (surcharge)
Connectivity
- Free WiFi
Nearby Facilities
- ATM/Banking
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Sheraton Memphis Downtown Hotel
Important Note
- Fee for full breakfast: approximately USD 24.95 per person
- Valet parking fee: USD 32 per day (in/out privileges)
- Pet deposit: USD 50 per day
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and debit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival.
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
From 16:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 16:00 - Before 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Sheraton Memphis Downtown Hotel | 600 |
Another facilities in Sheraton Memphis Downtown Hotel | Laundry service, Wedding service, Luggage storage, Express check-out, Porter |
Frequently asked question in Sheraton Memphis Downtown Hotel
What are available facilities at Sheraton Memphis Downtown Hotel?
There are top facilites at Sheraton Memphis Downtown Hotel such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sheraton Memphis Downtown Hotel?
The standard check-in time at Sheraton Memphis Downtown Hotel is starting from From 16:00 while the latest check-out time is at Before 11:00
Does Sheraton Memphis Downtown Hotel provide breakfast?
Yes, Sheraton Memphis Downtown Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Sheraton Memphis Downtown Hotel
Other sources (944)
7.4
Pleasant
From 944 reviews
Cleanliness
7.8
Room Comfort
7.8
Service and Facilites
8.0
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Traveler Reviews Sheraton Memphis Downtown Hotel
Number of reviews per page
20
40
Top reviews
Marc
4.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Very rundown outdated rooms, not clean and worn out
Robert
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Clean safe
Friendly professional staff
michelle
Leisure Family
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The area was covered with homeless people. As well as the plumbing in tje room was leaking with running toilets as well as the shower head didnt work.
Verified traveler
Friends and Family
4.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Elevator and parking place smells a lot to weed
Courtney
Leisure
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
My son and I had a wonderful experience. 10/10
Shane
Leisure with Friends
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Location was great. I'm not sure what all the bad reviews are for as the expectations for the price and location should not be that high. Check in was fantastic and friendly. Short walk to great food and music. Room were dated a bit. Carpet was wet in areas. I don't even want to know why. Obama shower head. Let the water flow please. It is what it is. It was fine. If you want more, pay more somewhere else.
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Tereather
Leisure
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Parking was expensive.
Marlena
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Shaun at the front desk was excellent and attentive.
James
Business and Leisure Family
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The valet and bellmen was exceptional. Very attentive to our needs. The room was ok but could not see out the windows as we requested and paid for 2 corner rooms facing the river. The couple that never been to Memphis was excited but the room was not what they thought it would be. My first time to Memphis I stayed at this property but don't think I will again on my next visit.
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Matt
Business
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Room was good. Convenient to convention center, but some issues outside property with homelessness. Bring your own water because the price in gift shop is ridiculous.
Audrey
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
This hotel was very nice and the staff was super thoughtful and nice.
My friend is on oxygen and they brought him a cart to ride on.
Stephanie
Leisure
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Too many homeless in the area.
Michael
Business
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Lots of homeless, downtown area not very clean, and the restaurants around the area were closed. No continental breakfast or coffee offered in the morning.
Mark
Business
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Very nice place
Rebecca
Leisure with Partner
2.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The property itself was very nice, clean, front desk staff was friendly and provided excellent customer service. However, I was sure to be present in my room because when traveling I avoid room service. I also place the privacy/quiet placard on the knob when not in the room. Unfortunately a staff member entered my room unbeknownst to me and a piece of my jewelry that I had in one of my handbags is missing. I did report the incident to security and they are investigating.
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Patrick
Business
4.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Room was dingy. Very out dated. Had a dirty feel/ smell to it.
Ac worked. But the coldest setting wasn’t very cold. Will not be returning to this property.
Tavia
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Great property
Jeri
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
I liked that it was very quiet and clean the workers were very respectful. i didn't like that it wasn't a breakfast buffet it was grab and go
Austin
Business and Leisure
2.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Toilet starter spraying me when I flushed it and flooded the bathroom, the front desk staff seemed like it didn’t matter until I asked for a different room then she became annoyed she had to check me into another room.
Tanya
Leisure
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Overall we had a nice stay. Our only complaint was the stained bathtub and broken shampoo holder. For the price, we were expecting perfection. The property needs updating. Other than that, the staff was nice and valet was quick to get our car upon arrival and departure each day. We would stay here again AFTER renovations.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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