Sitka Hotel and Restaurant

I loved my 2 recent stays at Sitka Hotel. VERY quaint and perfect sized. Never had issues from bar next door, and I stayed during the week and on the weekend. Close to great food spots and store.

My stay was good, rooms were clean.

Nothing special but perfectly located. Can walk anywhere from here. Restaurant in the hotel was closed which was not mentioned anywhere prior to arriving. Plenty to eat in easy walk though.

Signed up for room with a mountain water view, got view of alley

Good place to stay. At little dated

Nice staff and helpful, however, there is no breakfast included with the stay.

Its a nice place to stay, if only for a few days.

Arrived on the evening flight. Was happy that the shuttle was there waiting. Found out though that they had to take the flight crew to the hotel first and then come back and get us. Next, arrived at the hotel and was told they unfortunately did not have the type of room that i booked available. I booked a two queen beds with mountain view. I was told to check back the next day and maybe a room would be available. Next, went to go up to the 3rd floor to the room they could give me and the elevator was out of service. We had to haul our bags up 2 flights of stairs to the 3rd floor. Found out later that the elevator has been out for a while. So if you cant do stairs make sure to call ahead and check that the elevator is working. The next morning went down to the front desk to sew if a room with 2 beds was going ro be available since the rest of our party was arriving that day. The front desk said they couldnt confirm and to check back that evening. I asked if we could just have a 2nd room if they couldnt get a room with 2 beds and they said they couldnt accommodate that request either. Luckily at 6pm we were notified that a room had become available with 2 beds. The staff was not appologetic or accomidating for not having our reservatoon correct. There was also no discount or assistance for the elevator being out. If you do stay here call the day before to confirm they have your room and any other amenities that you might be needing like the elevator.

The hotel was located right downtown and convenient to a lot of sightseeing and restaurants, I would stay again.

Great hotel enough room for 4 people

NO breakfast first day, worthless breakfast other days. No staff. Room reserved "Does Not exist," said staff. No comp for inferior room. PATHETIC!

The shuttle showed up .5 hours late. Over priced compared to other places. Meals I feel were over priced as well, $28 for a basic hamburger. I can't recommend.

thankyou

Excellent location. Very close to airport, shuttle was on time. Room was clean, shower was hot, bed was comfortable. Close to restaurants. Walk to parks and other shops was convenient.

I thought the rate pricy for my room - it was small - TV all but impossible to work - never could get the coffee maker to work either - the hotel shuttle to the airport worked fine - the hotel has a great, friendly Italian restaurant attached to it - my room had a small kitchenette which I did not use - it would be worth the price if you want to cook your own meals - hotel convenient to tourist areas

At a time when the entire city of Sitka lost telecommunications, the manager went above and beyond to get us checked in early.

Everything about this property exceeded my expectations! Clean, comfortable, friendly and helpful staff, and a great location. We did not need to drive anywhere as we could walk or catch the bus anywhere we wanted to go.

This is a lovely property. Our stay had a few hiccups. Our room wasn’t ready by check-in. Several rooms were not, so there were many people in the lobby waiting. Our room also seemed to be above a club or restaurant that played very loud music late into the night. (We had a 6 am flight the next day.) Finally the shuttle to the airport had a few issues with the driver and our hotel staff actually getting into a yelling match.

This hotel met all my basic needs. I would stay here again. Not fancy but staff is friendly and helpful.

I’ve stayed at the Sitka hotel before but things have changed in two years: the staff aren’t welcoming, the place feels like it could do with a deep clean and on arrival, not only was my bed badly made but my coffee etc hadn’t been replenished. When I asked the man at reception desk for more (the man who queried the validity of my overseas passport!), it took him some effort to go and get some. The next day, I hoped my room would be restocked as I spoke to several people, only to find out later that housekeeping had gone home a d I should have requested for my room to be done. So I remade my bed while the charmless one went off insearch for coffee. On the plus side, there’s a free transfer from the airport and the driver was helpful. The hotel location is excellent for walking around Sitka. The restaurant Mangiare’s, on the premises was good. Overall, for the hefty price the Sitka Hotel are charging they need to up their game on delivering service to visitors instead of being made tofeel they are cutting corners (like now charging for basic breakfast items instead of it being included in the package as it used to).