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Sleep Inn Matthews - Charlotte
Hotels
7.4
/10
Pleasant
822 reviews
What Guests Say About Their Stay
John Patrick
10.0
/ 10
I have to commend the staff at Sleep Inn. They were very courteous and responsive. The evening desk clerk, Jose was very helpful and courteous. The housekeeping and maintenance was very attentive and helpful as well. For instance upon arrival I noticed one of the lights wasn't working so I mentioned it to one the housekeeping staff and in less than 15 minutes the maintenance staff and resolved the problem quickly. Please convey my gratitude to the hardworking staff at Sleep Inn. Thank you.
John
10.0
/ 10
This property was a pretty safe, quiet and comfortable place to stay. Not to mention affordable and within my budget. Overall, it was a pleasant place to spend a couple of nights in.
John
10.0
/ 10
Ths staff was very courteous and helpful. The room was spacious, clean and ver comfortable. My stay was very pleasant one overall.
In the Area
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9900 Matthews Park Dr, Mecklenburg County, North Carolina, United States, 28105
Main Facilities
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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in Sleep Inn Matthews - Charlotte
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Sleep Inn Matthews - Charlotte Address: Map & Location
9900 Matthews Park Dr, Mecklenburg County, North Carolina, United States, 28105
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Discover More About Sleep Inn Matthews - Charlotte
Location
Staying at Sleep Inn Matthews - Charlotte is a good choice when you are visiting Mecklenburg County.
About Sleep Inn Matthews - Charlotte
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Staying at Sleep Inn Matthews - Charlotte will surely satisfy you with its great hospitality and affordable price.
All facilities in Sleep Inn Matthews - Charlotte
Others
Public Facilities
- Others
- Safety deposit box
- Coffee/tea in lobby
- Elevator
General
- Banquet
- Smoking area
- Parking
Hotel Services
- 24-hour Receptionist
- Laundry service
Transportation
- Bus/truck parking
Food and Drinks
- Breakfast
Things to Do
- Discounted Fitness Center
Connectivity
- Free WiFi
Business Facilities
- Meeting facilities
In-room Facilities
- TV
Nearby Facilities
- ATM/Banking
Accommodation Policy & General Information in Sleep Inn Matthews - Charlotte
Important Note
- Pet fee: USD 35.00 per pet, per day
- Service animals are exempt from fees
- Early check-in fee: USD 35.00 (subject to availability)
- In-room safe fee: USD 1.50 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Breakage deposit: USD 100.00 per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 21 years old
- This property accepts credit cards; cash is not accepted
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
The following facilities are closed seasonally each year. They will be closed from October 1 to February 28:
- Swimming pool
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Sleep Inn Matthews - Charlotte | 79 |
Number of floors in Sleep Inn Matthews - Charlotte | 4 |
Another facilities in Sleep Inn Matthews - Charlotte | Others, Safety deposit box, Coffee/tea in lobby, Banquet, Smoking area |
Frequently asked question in Sleep Inn Matthews - Charlotte
What are available facilities at Sleep Inn Matthews - Charlotte?
There are top facilites at Sleep Inn Matthews - Charlotte such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Sleep Inn Matthews - Charlotte?
Check-in time at Sleep Inn Matthews - Charlotte is staring from From 15:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Sleep Inn Matthews - Charlotte provide breakfast?
Yes, Sleep Inn Matthews - Charlotte provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Sleep Inn Matthews - Charlotte?
Sleep Inn Matthews - Charlotte is officially classified as a 2.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Sleep Inn Matthews - Charlotte have?
Sleep Inn Matthews - Charlotte has 4 floors.
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More Reviews from Other Guests in Sleep Inn Matthews - Charlotte
Other sources (822)
7.4
Pleasant
From 822 reviews
Cleanliness
7.6
Room Comfort
7.8
Location
8.6
Service and Facilites
8.2
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Traveler Reviews Sleep Inn Matthews - Charlotte
Number of reviews per page
20
40
Top reviews
Michael
Friends and Family
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
It was good. The hotel room needs to renovate their rooms. Bit it was clean and the staff was professional. I recommend family to stay there.
John Patrick
Business and Leisure
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
I have to commend the staff at Sleep Inn. They were very courteous and responsive. The evening desk clerk, Jose was very helpful and courteous. The housekeeping and maintenance was very attentive and helpful as well. For instance upon arrival I noticed one of the lights wasn't working so I mentioned it to one the housekeeping staff and in less than 15 minutes the maintenance staff and resolved the problem quickly. Please convey my gratitude to the hardworking staff at Sleep Inn. Thank you.
Read More
John
Business and Leisure
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
This property was a pretty safe, quiet and comfortable place to stay. Not to mention affordable and within my budget. Overall, it was a pleasant place to spend a couple of nights in.
Lisa
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Very good
Frank
Business
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Very helpful
D'Ontay
Business
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Found 2 live German roaches in my room the night i checked in. Showed them to the front desk and the gentleman gave me another room. Woke up the next morning to a German roach in the bathroom. Showed it to the front desk and the lady said they didnt have a roach problem and that i brought them into the hotel. I go to the room and move the mattress and grabbed a sticky trap that the hotel had under it that was full of roaches and took it to the front desk. The lady said shes never seen it before. I told her it was behind the bed along with dust and trash. She walked away so i checked out
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John
Business and Leisure
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Ths staff was very courteous and helpful. The room was spacious, clean and ver comfortable. My stay was very pleasant one overall.
Kevinn
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
I didn't like having to kill roaches in my room.
ted
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The rooms were nice and organized.i didnt like that i got stereo tyoe by the PM
Gail
4.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
I used to stay here sometimes but the last time was 2 years ago. We loved the big clean rooms and the great breakfast. This time I had to ask for a different room because the first room on the 2nd floor had an odd odor. The replacement room was better. It was larger and cleaner. There was no outdoor space to sit. The pool is empty and there is no outdoor furniture except for a table chair combo in the back parking lot. Only one and someone was always sitting at it The front had no place to sit either. No benches. Breakfast was disappointing. The coffee tastes burnt. Both days the offering was round frozen egg patties an overcooked sausage patties and self serve waffles. One day there was yogurt available. Small mini muffins and mini cinnamon rolls, cereals and one bowl of apples and some variety of bread. Not as appetizing as it used to be. I won’t stay there again. There is also a new type of customer.
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Vicki
Leisure Family
4.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
First of all, the pool wasn’t working and it’s advertised with the pool so that’s a big demerit right there!
Secondly, the bathroom and sink area is very very small. And the light over the sink with the mirror, which is where most people put their makeup on and get ready for whatever event they’re going to had a light so dim, you could hardly see. The lights were covered with a plastic square slotted filter but both of them were so very dim you couldn’t even see if your face was clean or not. First night there I found a roach climbing on the wall of the bathroom where the toilet is.
And the pocket door that went between the little sink area and where the toilet and stand up shower were STUCK halfway closed. So you had to put all your muscle behind it to open it all the way, or to close it all the way. Also, the handle on the shower door was completely disconnected on the bottom side which made it feel grungy and dirty. Very unhappy.
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APRIL
Friends and Family
8.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Satff were friendly. Beds comfortable.
Jeffrey
8.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Easy check in, room clean, some items in room not filled, no shampoo, or conditioner, some bugs in and around sink.
Cindy
Friends and Family
2.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
If you don’t mind looking at a dirty ceiling while laying on dingy white sheets and comforter, unfriendly breakfast person, I said Good morning multiple times and her only words were “don’t overfill waffle maker”. Shady people in parking lot not staying at hotel!
If you don’t mind all this Thisis your place!
Andrew
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
I would not stay here again. I hate staying in a room that smells of cigarette smoke.
Cinda
Business with Friends
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The room was clean and beds comfortable. The bathroom door latch was broken and one of the outlets on the lamp between the beds did not work.
The hot breakfast was difficult to know what it was. It was shaped like a dollar pancake, but had an egg color. Tasted it , but still could not decide what it was.
Sheila
Friends and Family
8.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Well insulated. 4 noisy kids in the room next to me and I didn't hear a sound in my own room! Pool was not filled though, but nothing about it on the website.
ryan
Leisure Family
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Nice clean hotel for a weekend Lacrosse tournament. However, they do not offer shampoo or conditioner. Also the pool was empty and we were looking forward to taking a swim.
Cindy
Leisure Family
4.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Roaches in rooms. Rooms not ready when assigned, had to ask for new rooms. No hot water in room. Dank smell
Verified traveler
Friends and Family
4.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
It was fine for what we were staying for. Not the cleanest. The pool was not open and no bar/restaurant. Close to a lot of shopping and food though!!
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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