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Sonesta Essential Des Moines
Hotels
7.0
/10
Pleasant
915 reviews
What Guests Say About Their Stay
Jaeni
10.0
/ 10
I like Stay here at Sonesta Essentials it's nice and clean and they have housekeeping daily.
Samuel
10.0
/ 10
Property very clean and looked new. Short of staff at front desk but everything else very well done. Excellent room and breakfast for a surprisingly low price.
Brenda
10.0
/ 10
When checking in n paid for my 2 pups I was given a placemat for their food/water dish, 2 cute packages of dog biscuits and 2 bottles of water with granola bars attached with ribbon bows! Impressive! Friendly service and comfy room
In the Area
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4755 Merle Hay Road, Polk County, Iowa, United States, 50322
Main Facilities
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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in Sonesta Essential Des Moines
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Per room per night (excl. taxes & fees)
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Sonesta Essential Des Moines Address: Map & Location
4755 Merle Hay Road, Polk County, Iowa, United States, 50322
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Location
Sonesta Essential Des Moines is located in area / city Polk County.
About Sonesta Essential Des Moines
Sonesta Essential Des Moines is the smartest choice for you who are looking for affordable accommodation with outstanding service.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Sonesta Essential Des Moines is the ideal choice for you who are looking for a comfortable yet affordable accommodation.
All facilities in Sonesta Essential Des Moines
Others
General
- Banquet
- Smoking area
- Parking
Public Facilities
- Others
- Coffee/tea in lobby
- Elevator
Hotel Services
- 24-hour Receptionist
- Laundry service
Transportation
- Bus/truck parking
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
Business Facilities
- Meeting facilities
Nearby Facilities
- ATM/Banking
Accommodation Policy & General Information in Sonesta Essential Des Moines
Important Note
- Pet fee: USD 50 per pet, per night
- Service animals are exempt from fees
- Rollaway bed fee: USD 20.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 50 per accommodation, per stay
- Administrative fee: USD 3.00 per accommodation, per night
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Sonesta Essential Des Moines | 150 |
Number of floors in Sonesta Essential Des Moines | 3 |
Another facilities in Sonesta Essential Des Moines | Banquet, Smoking area, Others, Coffee/tea in lobby, 24-hour Receptionist |
Frequently asked question in Sonesta Essential Des Moines
What are available facilities at Sonesta Essential Des Moines?
There are top facilites at Sonesta Essential Des Moines such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Sonesta Essential Des Moines?
Check-in time at Sonesta Essential Des Moines is staring from From 15:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Sonesta Essential Des Moines provide breakfast?
Yes, Sonesta Essential Des Moines provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Sonesta Essential Des Moines?
Sonesta Essential Des Moines is officially classified as a 2.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Sonesta Essential Des Moines have?
Sonesta Essential Des Moines has 3 floors.
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More Reviews from Other Guests in Sonesta Essential Des Moines
Other sources (915)
7.0
Pleasant
From 915 reviews
Cleanliness
7.2
Room Comfort
7.2
Location
8.0
Service and Facilites
7.6
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Traveler Reviews Sonesta Essential Des Moines
Number of reviews per page
20
40
Top reviews
WhatsAMattaU
4.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Hallways have overpowering smell of curry which is quite unpleasant.
Kristine
Leisure with Pet
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
It was just a nice place to stay. The room was nice.
Matthew
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
.
Tasha
Friends and Family
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Nice staff. Clean room. Very small bathroom. Breakfast was ok. Waffle maker, sausage, eggs, breads, coffee, juice. Eggs were not great, coffee was good. Area was not concerning - location was easy off the highway.
Wayne
Business and Leisure Family
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
poor breakfast
Mlumbulwa
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great
Katie
Business
2.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
We checked into a room and when arrived at the room the door was open. We I approached the front desk about it, he said “what’s the problem it’s clean isn’t it” he reluctantly gave us a new room as we felt uncomfortable with it just being open. When arriving to the new room the hallway was filled with the fragrance “pot”. When entered room it smelled of food not cleanliness. Also we had to kill three crawling bugs. There was hair on the fave towel and the faucet to our tub broke and the water could not be adjusted or turned off. We were offered no apologize or anything. We left and didn’t turn back. The idea of sleeping in the bed was not appealing it felt gross
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Mark
4.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Lame breakfast. Dirty property. Sticky floor in room. Even stickier floor at breakfast with syrup all over floor and a table
Sue
Business
2.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
I booked this room specifically for the jacuzzi tub, shown in the king bed room pictured on hotels.com. Feels like a real bait n switch that I was just provided a king bed only. After 10 hours driving an no one answering the front desk phone to discuss, I needed to just take the disappointing lump and get some sleep.
Mona
Business and Leisure
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Good place to stay
Nic
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Nice
Aisha
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Good customer service
Alex
Friends and Family
2.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Room smelled very bad. Could not sleep. Did not find free breakfast. Would not recommend this hotel.
Terry
2.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
DO NOT STAY HERE! I booked this hotel, because we were exhausted from driving all day and the pictures and price looked good. Boy, we were in for a let down. The elevator was terrifying, made a loud boom and creaking sound when it reached the 2nd floor. The floors in our room looked as if it hadn't been swept or mopped in weeks. The hallway smelled musty. There was a thickness in the air that was nearly suffocating. Breakfast was awful. No coffee, no juice. Syrup spilled all over the floor that workers were clearly ignoring. We were surprised with an extra $50 deposit upon arrival that my husband has yet to receive back. Save your time and money and avoid this hotel.
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Rachel
4.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
The floors and sheets had crusty stains on them. The remote was sticky and the batteries were held in with electrical tape. Cheap renovations for a cheap place to stay.
Jon
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
O
Monica
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
The place is clean…lots of maintenance work that needs done but the maintenance staff is great! The front desk staff is incredibly rude and disrespectful. Overall, if you can get a room here for $60 or less, it’s worth it. But I wouldn’t ever pay more, you can get better and more respectful staff for $65+.
Chad
Friends and Family
4.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Place was dirty. Blood stains on pillows. Trash on the floors. Looks like someone was shooting ropes on one of the walls. No coffee for breakfast. Just a dump.
daisy
Business Family
2.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Wouldn’t recommend
Jaeni
Business Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
I like Stay here at Sonesta Essentials it's nice and clean and they have housekeeping daily.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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