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Sonesta Essential Rapid City
Hotels
7.0
/10
Pleasant
46 reviews
What Guests Say About Their Stay
Kah Kheng
10.0
/ 10
Breakfast provided was splendid. Nice spread considering the price. The rooms were ok. We only stayed a night as part of our long road trip, so only needed to shower and sleep.
Considering the price we got, this was the best one in the area.
Delta David
10.0
/ 10
Great clean hotel. Comfortable Bed and pillows.
And it didn't break the bank to stay there. Thanks Sonesta you made it possible for us to come and celebrate our friends college graduation.
Lyndon
10.0
/ 10
Property was clean and quiet. Rooms were comfy and a good size. Clean, comfy and budget friendly. Location was also good, close to all major shopping and easy access to all that the black hills have to offer.
In the Area
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1902 N Lacrosse St, Pennington County, South Dakota, United States, 57701
Main Facilities
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Restaurant
24-Hour Front Desk
Parking
WiFi
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Available Room Types in Sonesta Essential Rapid City
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Sonesta Essential Rapid City Address: Map & Location
1902 N Lacrosse St, Pennington County, South Dakota, United States, 57701
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Location
Sonesta Essential Rapid City is a hotel in a good neighborhood, which is located at Pennington County.
About Sonesta Essential Rapid City
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Sonesta Essential Rapid City is a wise choice for travelers visiting Pennington County.
All facilities in Sonesta Essential Rapid City
Others
Business Facilities
- Meeting facilities
- Conference room
- Business center
- Conference center
- Conference rooms
- Computer station
Hotel Services
- Laundry service
- Newspaper in lobby
- Wedding service
- Luggage storage
- 24-hour Receptionist
General
- Banquet
- Reception hall
- Fireplace in lobby
- Parking
Public Facilities
- Others
- Smoke-free area
- Safety deposit box
- Coffee/tea in lobby
Things to Do
- Picnic area
- Garden
Connectivity
- Free WiFi
- Internet point
Nearby Facilities
- Grocery
- ATM/Banking
Transportation
- Bus/truck parking
Food and Drinks
- Breakfast
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Sonesta Essential Rapid City
Important Note
- Pet fee: USD 25 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 500 per accommodation, per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Sonesta Essential Rapid City | 199 |
Number of floors in Sonesta Essential Rapid City | 2 |
Another facilities in Sonesta Essential Rapid City | Meeting facilities, Conference room, Business center, Conference center, Conference rooms |
Frequently asked question in Sonesta Essential Rapid City
What are available facilities at Sonesta Essential Rapid City?
There are top facilites at Sonesta Essential Rapid City such as Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Sonesta Essential Rapid City?
Check-in time at Sonesta Essential Rapid City is staring from From 15:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Sonesta Essential Rapid City provide breakfast?
Yes, Sonesta Essential Rapid City provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Sonesta Essential Rapid City?
Sonesta Essential Rapid City is officially classified as a 2.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Sonesta Essential Rapid City have?
Sonesta Essential Rapid City has 2 floors.
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More Reviews from Other Guests in Sonesta Essential Rapid City
Other sources (46)
7.0
Pleasant
From 46 reviews
Cleanliness
7.8
Room Comfort
7.8
Service and Facilites
7.6
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Traveler Reviews Sonesta Essential Rapid City
Number of reviews per page
20
40
Top reviews
Jessica
Leisure Family
4.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Pictures on Expedia are deceiving. When arrived at property, the hotel appeared to be a renovated motel that still looked rundown. Multiple buildings but still sketchy feeling. Room was combined twins and a king size bed so good size. But when testing out amenities, very few things worked. No hot water, iron didn’t work, unsafe surroundings and doors open directly to outside on bottom floor. Instantly regretted booking this property.
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Gianni
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Property looks good but it is poorly run and maintained.
Maria
Business with Friends
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
old
Harold
Business
6.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Painted holes in the walls. Found hair in the bed. Tv didnt work or no signal from directtv
Jaydan
Leisure with Children
4.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Entire family were not a fan. Upon arrival for check in, we were told our room wasn’t ready and to give them 15 mins., then I was met with another wait time of 30 mins and finally after 2 hours of waiting and missing our reservations at a restaurant we we’re finally able to check in. We get to our 2 bedroom suite and at first glance it looked okay, until we got a closer look. Hair on the walls and floor of both bath tubs, no hand soap, tv in one room wasn’t working the entire 4 days we were there, toilet seat had pee spotting, soap scum on counter and sinks. Laundry room was a lint grave yard. For $500 I had slight hope it would be good but unfortunately we were met with poor accommodations.
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Tiffany
Leisure with Children
4.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
We didn’t arrive until 8pm and the room wasn’t ready. The manager was appalled and promise to get it ready if we could give them an hour. When we arrived back the manager himself was making the beds. The pull out sofa had no coverings and dead bugs on the mattress. The water ran only lukewarm in one of the bathrooms. The manager apologized and stated the room would be comped.
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Denise
4.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Will not stay at the hotel chain again
Verified traveler
Friends and Family
4.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Dusty, found an ancient spice of pizza under the fridge, one of the electrical outlets didn't work, and smelled like an ashtray even though it's supposed to be non smoking room. Small tables in front of the room were frequented by randoms, whom I doubt were guests, that smoked cigarettes. AC did not work well, made the ashtray smell worse.
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Sean
Leisure with Friends
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Had to book a room last minute from Mt. Rushmore. No Elevator. Booking a ride to the airport was horrendous. I waited in line multiple times requesting help for an airport ride at 0430. Finally had to book an uber at 2359 to ensure airport travel. I will accept some responsibility, but otherwise, a ride to the airport was very cumbersome.
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Laura
Leisure Family
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The laundering services were broken so we couldn't get into the room at checkin time.
Julianne
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Very hot and hallways seemed dirty.
Kaycee
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
the front desk kyle was helpful. however the manager is not. he knows for the fact that
Odilia
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Good
Matt
Business
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
One of the worst experiences I have ever had with a hotel. In 20+ years of traveling for work this is, by far, the most poorly run establishment I've seen - either overbooked or no staff to clean rooms, an MIA manager, staff not equipped to deal with a deluge of unhappy patrons.
I was given a key that, at first, did not work. After two tries, the key functioned but the room was occupied. I was told to have some food and return in 30 minutes. After half an hour I returned to a dozen or so customers with no rooms ('not ready yet'). After three hours I called Expedia to get a refund - Expedia was working on it as of 6/22. The manager finally appeared and promised a refund. I booked a second hotel successfully.
Avoid Sonesta like the plague.
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Nathan
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Beautiful place in a beautiful setting! 100% recommend!
Jill
Friends and Family
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
It was a decent place to stay. It was an older motel, and we had an exterior door that you just drove up to. Beds were comfortable and the room was clean for the most part. Our check-in was terrible and a very rude person. However, the manager did address the issue. Breakfast was ok, just wish they had healthier options. One day they had some fruit, and the yogurt machine was never working. One day on our stay, the kitchen person must’ve not came in and in the steamers the sausage was frozen along with the eggs and the biscuits. People were warming them up in the waffle irons and the person at the front desk doesn’t seem to care said he didn’t know what he was doing.
This time of the year it was the cheapest motel in the Rapid City area. If you’re just staying for one night, it would be fine.
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LYNEL
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Bathroom was not clean. I overpaid. Rates for the next 7 days was $80 cheaper. Furniture was worn out. Check in clerk not very helpfully.
They did have a good breakfast.
Mark
Leisure
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The room I was first given was not cleaned and had the housekeeper cart in it. The person at the front desk asked me to wait to see if the person responsible for cleaning was coming back. After more than 30 minutes I returned to the front desk and was given a clean room. From the discussion I overheard with another party at the front desk, I was not the only person this happened to that night. Things like this happen, the staff handled the situation very well.
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Sarah
2.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
I booked this room 5 hrs before needing it. Hotels.com allowed me to book this room and took my money but I was not notified that the staff would not be there until 11pm.
My flight got in at 10:30 PM
Hotels.com would not refund my money for representing a hotel that cannot follow through with service. Absolutely unbelievable and I will never use Hotels.com again
Read More
jose
Leisure
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Dirty place, breakfast was awful, coffe was like water, people running around in the hallways late at night, no available refreshments or snacks for sale, personal in from desk were not happy to assist, housekeeping never cleaned room for my 3 day stay. Will never stay in this hotel again
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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