Sonesta Philadelphia Rittenhouse Square

Hotels
8.4
/10
Very Good
1,420 reviews

What Guests Say About Their Stay

Verified traveler
10.0
/ 10
Overall, we had an excellent stay. The staff was very polite and professional. The room was lovely and very comfortable. Pool area was great although the trash and dirty towels could have been removed before overflowing during peak time. Also, more regular coffee for the in-room coffee maker! There was more decaf than regular.
HANS
10.0
/ 10
I had an overall great experience at the sonesta. Kansas at the front desk made our stay as comfortable as possible and was very helpful. So a big SHOUT 🙌 OUT to Kansas on the front desk.
Lisa
10.0
/ 10
We had a great stay at the Sonesta. The staff was very friendly and accommodating. The rooms and hallways were clean and a good size for a family of 4. The pool was a fun addition for the summer months and made the kids very happy. Very close to Logan Circle and historic district, made walking to the sights very easy. Nice neighborhood and onsite parking. Would stay again.
In the Area
See Map
1800 Market St, Philadelphia County, Pennsylvania, United States, 19103

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Sonesta Philadelphia Rittenhouse Square is a good choice when you are visiting Philadelphia County. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Sonesta Philadelphia Rittenhouse Square Address: Map & Location

1800 Market St, Philadelphia County, Pennsylvania, United States, 19103
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Sonesta Philadelphia Rittenhouse Square Rates per Night

Planning your trip and wondering about Sonesta Philadelphia Rittenhouse Square hotel rates? You're in the right place! Hotel prices can fluctuate, so understanding the factors that influence them is key. Sonesta Philadelphia Rittenhouse Square room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Sonesta Philadelphia Rittenhouse Square hotel rates?

Sonesta Philadelphia Rittenhouse Square Location & Address

Sonesta Philadelphia Rittenhouse Square is located at 1800 Market St, Philadelphia County, Pennsylvania, United States, 19103. It's situated in the heart of Philadelphia, Pennsylvania, known for its historic charm and vibrant cultural scene. The hotel is approximately 2 km from the city center.

How to go to Sonesta Philadelphia Rittenhouse Square from Airport

Getting to Sonesta Philadelphia Rittenhouse Square from Philadelphia International Airport (PHL) is easy, with several convenient options for your hotel transfer. Here's a breakdown to help you choose the best way to get from the airport to the hotel:

  • Taxi (Most Direct):

    Taxis are readily available outside the airport terminals. This is the fastest way to get to the hotel, taking approximately 20-30 minutes, depending on traffic.
  • Ride Hailing (Convenient):

    Ride Hailing services like Uber and Lyft operate at PHL. You can easily book a ride through their apps. The journey time is similar to a taxi.
  • SEPTA Regional Rail (Most Affordable):

    The SEPTA Airport Line provides a budget-friendly option. Take the train from the airport to Suburban Station, which is a short taxi or ride-hailing trip from the hotel. The journey takes about 30-40 minutes.

Tips: Consider the time of day and traffic conditions when choosing your transport. For the quickest and most comfortable journey, a taxi or ride-hailing service is recommended. For budget travelers, the SEPTA Regional Rail offers a cost-effective alternative.

Sonesta Philadelphia Rittenhouse Square Reviews & Summary

Want to know what other guests think about Sonesta Philadelphia Rittenhouse Square? Hotel reviews often highlight the hotel's excellent location and comfortable accommodations. Guests frequently praise the friendly and efficient service, making for a memorable stay. The hotel's standout features, such as its modern amenities and stylish design, also receive high marks.

Many guests rave about the hotel's proximity to Rittenhouse Square Park, offering a tranquil escape in the city. One guest shared, "The location was perfect, and the staff was incredibly helpful. I would definitely stay here again!"

Sonesta Philadelphia Rittenhouse Square Room Types Available

Choosing the right room is key to a great stay. Sonesta Philadelphia Rittenhouse Square offers a variety of hotel room types to suit different needs and preferences. Here's a look at the categories of hotel rooms available:

  • Deluxe Room:

    These rooms typically offer a comfortable space with a king or queen-sized bed. They often include city views.
  • Premium Room:

    Upgraded rooms with more space and enhanced amenities, such as a seating area.
  • Suite:

    For those seeking extra space, suites provide separate living and sleeping areas.
  • Accessible Rooms:

    The hotel offers rooms designed to meet accessibility needs.

Please note that smoking policies and pet-friendly options may vary. It's best to check with the hotel directly for specific details on room features, pet policies, and any associated fees.

Hotel Facilities in Sonesta Philadelphia Rittenhouse Square

Sonesta Philadelphia Rittenhouse Square offers a range of hotel amenities designed to enhance your stay. Whether you're traveling for business or leisure, you'll find facilities to meet your needs.

  • Fitness Center:

    Open 24 hours, free for guests.
  • Business Center:

    Available for guests needing to work.
  • Meeting Rooms:

    Several meeting rooms are available for events and conferences.
  • Valet Parking:

    Available for a fee of approximately $55 per night.
  • Pet-Friendly:

    The hotel welcomes pets with a fee of $75 per stay.

Hotel Buffet or Restaurant/Cafe in Sonesta Philadelphia Rittenhouse Square

Dining at Sonesta Philadelphia Rittenhouse Square offers a delightful experience. The hotel features several options to satisfy your culinary cravings.

  • Good Karma Cafe:

    Offers a variety of breakfast and lunch options.
  • Ruth's Chris Steak House:

    A classic steakhouse experience.
  • The Library Bar:

    A cozy bar serving cocktails and light bites.

Prices and opening hours may vary, so it's best to check with the hotel directly for the most up-to-date information. Special dishes and seasonal menus are often available.

Sonesta Philadelphia Rittenhouse Square Airport pickups and How to Book

For a seamless arrival, inquire about airport transfer options. Sonesta Philadelphia Rittenhouse Square may offer airport pick-up services to make your journey easier. To arrange a hotel to airport transfer, contact the hotel directly in advance.

Nearby MRT Station & Bus Stops

Getting around Philadelphia is easy with convenient public transport options near Sonesta Philadelphia Rittenhouse Square. Here's what you need to know:

  • Suburban Station:

    Located a short distance from the hotel, providing access to the SEPTA Regional Rail.
  • Bus Stops:

    Several bus stops are located within walking distance, offering access to various parts of the city.

You can purchase a SEPTA Key card at various locations, including the airport and Suburban Station. This card allows you to pay for travel on buses, trolleys, and the subway.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do near Sonesta Philadelphia Rittenhouse Square? You'll find plenty of family-friendly attractions nearby. Here are some great options:

  • Philadelphia Museum of Art:

    Explore world-renowned art collections. Entry is approximately $25 per adult.
  • Independence Hall:

    Visit the birthplace of the United States. Entry is free, but tickets are required.
  • Liberty Bell Center:

    See the iconic Liberty Bell. Entry is free.
  • Please Touch Museum:

    A hands-on museum perfect for children. Entry is approximately $19 per person.
  • Philadelphia Zoo:

    Discover a wide variety of animals. Entry is approximately $24 per adult.

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near Sonesta Philadelphia Rittenhouse Square

Exploring the local food scene near Sonesta Philadelphia Rittenhouse Square is a must. Here are some great options:

  • Parc:

    A classic French bistro with outdoor seating.
  • Rouge:

    Known for its American cuisine and people-watching.
  • Talula's Garden:

    Offers farm-to-table dining in a beautiful setting.

Local Street Food:

  • Cheesesteaks:

    Try a classic Philly cheesesteak at Pat's or Geno's.
  • Soft Pretzels:

    Enjoy a warm, freshly baked pretzel from a local vendor.
  • Water Ice:

    Cool off with a refreshing water ice, a Philadelphia favorite.
  • Hoagies:

    Grab a delicious hoagie from a local deli.
  • Roast Pork Sandwich:

    Try a roast pork sandwich with provolone and broccoli rabe.

Shopping places near Sonesta Philadelphia Rittenhouse Square

If you're in the mood for shopping, you'll find plenty of options near Sonesta Philadelphia Rittenhouse Square. Here are some shopping places to explore:

  • Rittenhouse Row:

    A collection of upscale boutiques and designer stores.
  • The Shops at Liberty Place:

    A shopping mall with a variety of stores and restaurants.
  • Reading Terminal Market:

    A historic public market with a wide array of food vendors and specialty shops.

Other Places to Stay Near Sonesta Philadelphia Rittenhouse Square

If you're looking for alternative accommodations, Philadelphia offers a wide range of hotels. Here are some options near Sonesta Philadelphia Rittenhouse Square:

Luxury/5–6 Star Hotels Nearby:

  • The Rittenhouse Hotel
  • The Logan Philadelphia, Curio Collection by Hilton
  • Four Seasons Hotel Philadelphia at Comcast Center

For 5-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Four-Star Hotels Nearby:

  • Hotel Palomar Philadelphia
  • Warwick Hotel Rittenhouse Square
  • Kimpton Hotel Monaco Philadelphia

For 4-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Three-Star Hotels Nearby:

  • Alexander Inn
  • Holiday Inn Express Philadelphia-Midtown
  • Best Western Plus Independence Park Hotel

For 3-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Hotel availability

Ready to book your stay at Sonesta Philadelphia Rittenhouse Square? Check hotel availability and make your reservations through Traveloka for the best deals and a seamless booking experience. Enjoy your trip!

All facilities in Sonesta Philadelphia Rittenhouse Square

Others Sonesta Philadelphia Rittenhouse Square
Others

Hotel Services

  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Things to Do

  • Romantic proposal packages
  • Beach umbrella
  • Outdoor pool
  • Pool sun loungers

General

  • Banquet
  • Ballroom
  • Reception hall
  • Terrace

Business Facilities

  • Conference room
  • Meeting rooms
  • Conference rooms
  • Business center

Food and Drinks

  • Bar
  • Breakfast

Transportation

  • Valet parking (surcharge)

Connectivity

  • WiFi (surcharge)

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Sonesta Philadelphia Rittenhouse Square

Important Note
  • Fee for to-go breakfast: approximately USD 15 for adults and USD 12 for children
  • Fee for in-room wireless internet: USD 0 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 0 per night (rates may vary)
  • Valet parking fee: USD 57 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per stay
  • Resort fee: USD 23.25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room coffee
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a smoke detector
  • This property is professionally cleaned

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

The following facilities are closed seasonally each year. They will be closed from September 3 to May 17:
  • Swimming pool

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sonesta Philadelphia Rittenhouse Square
439
Number of floors in Sonesta Philadelphia Rittenhouse Square
25
Another facilities in Sonesta Philadelphia Rittenhouse Square
Laundry service, Multilingual staff, Newspaper in lobby, Luggage storage, 24-hour Receptionist

Frequently asked question in Sonesta Philadelphia Rittenhouse Square

What are available facilities at Sonesta Philadelphia Rittenhouse Square?
There are top facilites at Sonesta Philadelphia Rittenhouse Square such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Sonesta Philadelphia Rittenhouse Square?
Check-in time at Sonesta Philadelphia Rittenhouse Square is staring from From 16:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Sonesta Philadelphia Rittenhouse Square provide breakfast?
Yes, Sonesta Philadelphia Rittenhouse Square provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Sonesta Philadelphia Rittenhouse Square?
Sonesta Philadelphia Rittenhouse Square is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Sonesta Philadelphia Rittenhouse Square have?
Sonesta Philadelphia Rittenhouse Square has 25 floors.
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More Reviews from Other Guests in Sonesta Philadelphia Rittenhouse Square

8.4
Very Good
From 1,419 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

8.8

Sort by
Most Relevant
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See All

Traveler Reviews Sonesta Philadelphia Rittenhouse Square

Number of reviews per page
20
40
Top reviews
Lisa
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The pool was not open
Verified traveler
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Things missing - no shower gel in the container right from day one, low on toilet paper Breakfast - the art cafe is a joke - you can get hardly anything there and the service is terrible
Chastity
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The Sonesta provided a nice stay. The hotel was extremely busy and the there was a wait for elevators throughout the stay. The restaurant and bar on site are a plus. I also enjoyed the pool however the bar at the pool should take credit cards but they don’t take cash. The hotel is walkable to shopping and the city center. The room was basic no microwave but fridge and coffee maker. I would stay again overall as it was a good location.
Read More
Haris
icon-Leisure
Leisure
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Loved how it is closeby to certain places and how walkable places are.
Jana
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was crowded—pool was insane—really comfy beds though! No food options—we got food ordered and it was just left on a table in the lobby because no one was at desk
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Overall, we had an excellent stay. The staff was very polite and professional. The room was lovely and very comfortable. Pool area was great although the trash and dirty towels could have been removed before overflowing during peak time. Also, more regular coffee for the in-room coffee maker! There was more decaf than regular.
Shawna
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great!!! Pool Excellent
Margaret
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Pretty much the stay was great just room placement.our room was by elevator and housekeeping so it was very noisey
Michael
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This hotel is about average, with no breakfast, generally the staff was ok.
HANS
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I had an overall great experience at the sonesta. Kansas at the front desk made our stay as comfortable as possible and was very helpful. So a big SHOUT 🙌 OUT to Kansas on the front desk.
Lisa
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We had a great stay at the Sonesta. The staff was very friendly and accommodating. The rooms and hallways were clean and a good size for a family of 4. The pool was a fun addition for the summer months and made the kids very happy. Very close to Logan Circle and historic district, made walking to the sights very easy. Nice neighborhood and onsite parking. Would stay again.
Read More
ashley
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

My family and I really enjoyed our stay here. It was our first time in Philly and we stayed in the middle of it all. A lot places were in walking distance and my son loved being able to guide us around!
Mateo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very beautiful place would be coming back for sure for sure 10/5 stars.
Jaclyn
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great deal for the price and big room!
Roger
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice area.
Wenge
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It's really convenient for everything!
Marquise
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

For the most part it ws excellent
Keaira
icon-Business and Leisure with Partner
Business and Leisure with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Valet parking was horrible staff was very rude
Rolaund
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The parking and u get to ask for the food the $10 food out I only got it for one day they didn't give me another one
Lindsey
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We arrived to a room with broken toilet and food on the floor in corner. We notified the front desk and they said they’d send someone up. No one ever came. I ended up fixing the toilet myself. Food still on floor. Later that night, toilet broke again, I fixed it once more. Next day we leave all day, come back at 5PM… no one turned over our room. Food still on floor. The room was just in very bad condition over all. Burn marks on carpet, sink only had blazing hot water, broken toilet, food from last guests still on floor, etc. We notified front desk again and still no one came. We found a nice maintenance guy who ended up coming to our room to help and he went to get us towels. We only picked this hotel for the pool which was HORRIBLE. The “pool bar” is a joke, small bar cart in corner limited offerings. My friend said it felt like 6 flags.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Sonesta Philadelphia Rittenhouse Square

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 1,419 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sonesta Philadelphia Rittenhouse Square

Number of reviews per page
20
40
Top reviews
Lisa
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The pool was not open
Verified traveler
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Things missing - no shower gel in the container right from day one, low on toilet paper Breakfast - the art cafe is a joke - you can get hardly anything there and the service is terrible
Chastity
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The Sonesta provided a nice stay. The hotel was extremely busy and the there was a wait for elevators throughout the stay. The restaurant and bar on site are a plus. I also enjoyed the pool however the bar at the pool should take credit cards but they don’t take cash. The hotel is walkable to shopping and the city center. The room was basic no microwave but fridge and coffee maker. I would stay again overall as it was a good location.
Read More
Haris
icon-Leisure
Leisure
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Loved how it is closeby to certain places and how walkable places are.
Jana
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was crowded—pool was insane—really comfy beds though! No food options—we got food ordered and it was just left on a table in the lobby because no one was at desk
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Overall, we had an excellent stay. The staff was very polite and professional. The room was lovely and very comfortable. Pool area was great although the trash and dirty towels could have been removed before overflowing during peak time. Also, more regular coffee for the in-room coffee maker! There was more decaf than regular.
Shawna
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great!!! Pool Excellent
Margaret
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Pretty much the stay was great just room placement.our room was by elevator and housekeeping so it was very noisey
Michael
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This hotel is about average, with no breakfast, generally the staff was ok.
HANS
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I had an overall great experience at the sonesta. Kansas at the front desk made our stay as comfortable as possible and was very helpful. So a big SHOUT 🙌 OUT to Kansas on the front desk.
Lisa
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We had a great stay at the Sonesta. The staff was very friendly and accommodating. The rooms and hallways were clean and a good size for a family of 4. The pool was a fun addition for the summer months and made the kids very happy. Very close to Logan Circle and historic district, made walking to the sights very easy. Nice neighborhood and onsite parking. Would stay again.
Read More
ashley
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

My family and I really enjoyed our stay here. It was our first time in Philly and we stayed in the middle of it all. A lot places were in walking distance and my son loved being able to guide us around!
Mateo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very beautiful place would be coming back for sure for sure 10/5 stars.
Jaclyn
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great deal for the price and big room!
Roger
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice area.
Wenge
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It's really convenient for everything!
Marquise
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

For the most part it ws excellent
Keaira
icon-Business and Leisure with Partner
Business and Leisure with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Valet parking was horrible staff was very rude
Rolaund
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The parking and u get to ask for the food the $10 food out I only got it for one day they didn't give me another one
Lindsey
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We arrived to a room with broken toilet and food on the floor in corner. We notified the front desk and they said they’d send someone up. No one ever came. I ended up fixing the toilet myself. Food still on floor. Later that night, toilet broke again, I fixed it once more. Next day we leave all day, come back at 5PM… no one turned over our room. Food still on floor. The room was just in very bad condition over all. Burn marks on carpet, sink only had blazing hot water, broken toilet, food from last guests still on floor, etc. We notified front desk again and still no one came. We found a nice maintenance guy who ended up coming to our room to help and he went to get us towels. We only picked this hotel for the pool which was HORRIBLE. The “pool bar” is a joke, small bar cart in corner limited offerings. My friend said it felt like 6 flags.
Read More
Number of reviews per page
20
40