Springhill Suites by Marriott Billings

Great location and great staff.

We decided to stay at the Springhill because it was conveniently located right next to our dinner spot, Texas Roadhouse! First of all, it feels fresh and clean. The breakfast had a nice variety and I liked the coffee bar. The room was nice and quiet, didn’t hear a peep all night! I liked how large the room was, with a TV that could be turned away from the “living room” as my baby was sleeping in there. The hot tub was nice and hot and the jets were very powerful! However, there were so parts of the Springhill that I didn’t enjoy. They only had one crib in the whole place and it was already being used that night, I think having two makes more sense, but that might be a personal opinion. Next, we were excited to use the pool, but it was quite literally freezing! There was no way we could get in it let alone take our baby in, the pool area was also creepily dark. After that disappointment we went to our room for a nice hot shower, no HOT WATER! Front desk said there wasn’t anything they could do. In the morning I went to make a warm bowl of oatmeal at the breakfast area, no microwave! They had hot water, but I like milk. Overall, our stay had pros and cons and I tried to include some good points so I don’t come off to Karenish. We will not stay here again as I think there are better options nearby at the same price point or less.

Clean and comfortable!

The layout of the room was really amazing--made it seem bigger than it was. Beds fairly comfortable. Staff was wonderful. Just an excellent experience from every employee, from the night clerk , the breakfast staff and the housekeeping staff. Would recommend!

Great stay and reasonably priced

We try to stay here each time we are in Billings. Nice continental breakfast, good location, consistent with all good things they do.

The ONLY reason I chose this location was the possibility of being able to have high speed internet so I could work uploading files for work. The front desk rep was terrible, looked like he’d been doing something inappropriate in the back room when he finally came out after a long wait. Later he was less than helpful with my needs. A major waste of time. Wish I’d gone somewhere else.

It was 104 out and no air con. Called front desk, maint. responded. no ac in over 20 rooms! New units on order. The rub was no mention at check-in, no sorry, no offer of compensation. Young lady at front desk said that she would leave a note for the manager. This property is a complete failure and an embarrassment for your brand. It was an absolute waste of time and money. I will never recomend this motel.

Older motel. Needs some areas cleaned.

The hotel was quiet and I enjoyed my stay. It was near the freeway and about 15 minutes from the airport. The room was a good size and had a sitting area separate from the bed area. The breakfast was good and very clean. The staff was friendly. I would stay here again if I was in the area.

The breakfast was good and a nice variety. The concern I had was how prepared the service was each morning for the guests. Breakfast would be even better if the napkins and silverware were well stocked.

Staff was helpful,rooms were clean.

It was overall good. Breakfast bar ran out of things early & were not replaced. Some of the front desk were not very knowledgeable or helpful. Kenny was over the top…GREAT!!!

Great access to interstate and dining

The property is easily accessible and clean. The front desk staff was very friendly and helpful. Right across the parking lot you have a restaurant. The breakfast at the hotel is just OK.

Great location and great price. Got stranded during tournaments because a blizzard hit and the interstate was closed.

Front staff was great as were the ladies in the hall. The gentleman handling the breakfast was awesome and he was very attentive to the breakfast area. The selection of breakfast items was great. Wish there was some kind of shelving in the bathroom and some drawers for clothes. The beds definitely need to be replaced, pretty broken down.

Nice rooms, nice front desk staff.

Service was good. Hotel has easy access with good parking.

Very nice property in general but the person that made up our room prior to arriving was lacking. There was 1/4” of toilet paper left on the roll with no replacement rolls. A used towel was still on the back of the bathroom door. And there was no hair dryer in the unit. Mentioned it to the desk clerk upon checking out and she shrugged it off but did apologize. Did not offer to mention it to anyone.