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SpringHill Suites by Marriott Richmond North/Glen Allen
Hotels
8.0
/10
Very Good
937 reviews
What Guests Say About Their Stay
Lorrie
10.0
/ 10
This place was right off of the interstate and less than five minutes to the SportsCenter. The outside may look a little dated, but the inside has been renovated and it’s clean and modern.
The lobby closes from 930AM until 12PM on the weekends to “clean and sanitize” after breakfast which was a major inconvenience.
Meloni
10.0
/ 10
We were pleasantly surprised at how all aspects of the room were very usable and made relaxing easy. Pet friendly too
Robert
10.0
/ 10
Needed two rooms for the night. Just rolled in. No problem getting rooms. Nice, clean and convenient. Would gladly stay here again.
In the Area
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9701 Brook Rd, Henrico County, Virginia, United States, 23059
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in SpringHill Suites by Marriott Richmond North/Glen Allen
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SpringHill Suites by Marriott Richmond North/Glen Allen Address: Map & Location
9701 Brook Rd, Henrico County, Virginia, United States, 23059
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Discover More About SpringHill Suites by Marriott Richmond North/Glen Allen
Location
SpringHill Suites by Marriott Richmond North/Glen Allen is located in area / city Henrico County.
About SpringHill Suites by Marriott Richmond North/Glen Allen
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at SpringHill Suites by Marriott Richmond North/Glen Allen.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
With all facilities offered, SpringHill Suites by Marriott Richmond North/Glen Allen is the right place to stay.
All facilities in SpringHill Suites by Marriott Richmond North/Glen Allen
Others
Hotel Services
- Laundry service
- Multilingual staff
- Newspaper in lobby
- Luggage storage
- Express check-out
- 24-hour Receptionist
Public Facilities
- Others
- Coffee/tea in lobby
- Elevator
- Smoke-free area
- Safety deposit box
General
- Parking
- Banquet
- Parking (surcharge)
- Terrace
Business Facilities
- Meeting facilities
- Conference room
- Business center
- Conference rooms
Things to Do
- Indoor pool
- Picnic area
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
In-room Facilities
- TV
Nearby Facilities
- Grocery
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in SpringHill Suites by Marriott Richmond North/Glen Allen
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Pet deposit: USD 5 per day
- Pet fee: USD 50.00 per accommodation, per stay plus USD 50 one-time cleaning fee
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 20.00 per night
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 00:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at SpringHill Suites by Marriott Richmond North/Glen Allen | 136 |
Number of floors in SpringHill Suites by Marriott Richmond North/Glen Allen | 4 |
Another facilities in SpringHill Suites by Marriott Richmond North/Glen Allen | Laundry service, Multilingual staff, Newspaper in lobby, Luggage storage, Express check-out |
Frequently asked question in SpringHill Suites by Marriott Richmond North/Glen Allen
What are available facilities at SpringHill Suites by Marriott Richmond North/Glen Allen?
There are top facilites at SpringHill Suites by Marriott Richmond North/Glen Allen such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at SpringHill Suites by Marriott Richmond North/Glen Allen?
Check-in time at SpringHill Suites by Marriott Richmond North/Glen Allen is staring from 15:00 - 00:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does SpringHill Suites by Marriott Richmond North/Glen Allen provide breakfast?
Yes, SpringHill Suites by Marriott Richmond North/Glen Allen provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of SpringHill Suites by Marriott Richmond North/Glen Allen?
SpringHill Suites by Marriott Richmond North/Glen Allen is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does SpringHill Suites by Marriott Richmond North/Glen Allen have?
SpringHill Suites by Marriott Richmond North/Glen Allen has 4 floors.
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More Reviews from Other Guests in SpringHill Suites by Marriott Richmond North/Glen Allen
Overall Ratings & Reviews SpringHill Suites by Marriott Richmond North/Glen Allen
Other sources (937)
8.0
Very Good
From 937 reviews
Cleanliness
8.0
Room Comfort
8.0
Service and Facilites
8.6
Sort by
Most Relevant
Preferences
See All
Traveler Reviews SpringHill Suites by Marriott Richmond North/Glen Allen
Number of reviews per page
20
40
Top reviews
Frances
Leisure Family
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Overall staff was great. Needs to accept cash. Was not happy with a bathroom door that didnt shut, no extra toilet paper and screws left in bedside drawers.
Holly
Business
6.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Need better TV’s and service provider
Joshua
Friends and Family
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
This hotel is very convenient - right off 95. Tons of restaurants, stores, gas, etc. However this place is old, tired, and quite frankly dirty. The lobby and elevators looked like they hadn’t been mopped in weeks. The room was just ok- very musty, the sofa looked about a decade old and I wouldn’t touch it. The beds were small and uncomfortable. The room had only 1 towel and half used roll of toilet paper. There are a ton of hotels off 95. This one isn’t worth the stay.
Read More
Laura
Business Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Peaceful and CLEAN!!!!
Lorrie
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
This place was right off of the interstate and less than five minutes to the SportsCenter. The outside may look a little dated, but the inside has been renovated and it’s clean and modern.
The lobby closes from 930AM until 12PM on the weekends to “clean and sanitize” after breakfast which was a major inconvenience.
therese
Leisure Family
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
One floor lamp. Little led lights on headboards. One didn’t work( they’re new). One reg coffee one decaf…cheap! No notepad, no pen. Moved tv to sleeping area…why? Other than that, great!
Kriston
Business and Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
This hotel was one of the cleanest hotels we’ve ever stayed at. The breakfast was great. Only downfall is the air conditioning did not seem to be very efficient in our room. Besides that, everything was excellent and we would book again!
David
Friends and Family
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Overall, this was a good experience, and I would stay there again. We had three adults in the room, but an insufficient number of bath linens which I had to go to the desk to get. It appeared that the side door, which was supposed to be opened with a room key, was ajar/open 24/7. The breakfast was better than adequate.
Meloni
Business
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
We were pleasantly surprised at how all aspects of the room were very usable and made relaxing easy. Pet friendly too
Paula
Leisure
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
In your room you could NOT control the air conditioner and it would fluctuate to very low during the night in up to 100 degrees weather outside. The TV’s were old and the remotes didn’t always work and there was no WiFi code to access and the system went down for streaming apps and we were told at the front desk there was nothing they could do. I will not stay there again. It’s not worth the money I spend.
Read More
Chad
Friends and Family
2.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Did not get any sleep. Kids kept running in halls and slamming doors. One of my worse experiences.
Tora
Business
2.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Staff nice. Walked in room and could see crumbs all over, couch dirty, hair on the couch, big black feather on the bed, hair on the toilet. Ants in the bathroom.. hair in the shower. Sink dirty. Dust all over phone, microwave…. Wall dirty. Never been in a Marriott where the room stinked and was dirty
Robert
4.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Check in was slow. Two female clerks talked to each other while we waited to check in. The hallways smelled like smoke. When we got into the room, only one light worked and the TV said no signal. After 2 calls to front desk they answered and said “yeah, cable is down” Not worth the money for a subpar property.
Marlene
Friends and Family
4.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Marriott needs to either hire additional housekeepers or ones who actually do their jobs at this location. The bathroom was gross. It looked like there was dried poop on the floor, so clearly, the floor hadn't been mopped. There was visible black mold/mildew in the corner of the tub. I also had to ask for toilet tissue and hand soap. The bathroom is old and in need of updating & while I can understand Marriott may not want to invest in having it updated, it should be clean.
Read More
Robert
Business
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Needed two rooms for the night. Just rolled in. No problem getting rooms. Nice, clean and convenient. Would gladly stay here again.
myat
Friends and Family
2.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
The room is very dirty. The hairs in the sink. The lighting is very poor. It is like a cave. The still have some wire exposed near smoke detector. Dust on fan and kitchen. The room has smell as well.
bharath kumar
Business
2.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Property is old and smellly. The walls are razor thin and give no privacy in your room. The elevators smell bad .
Rebecca
Family
4.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Not enough light in the rooms. Hate that the hot tub is pictured on the website but was filled in. Worst hotel breakfast we’ve ever experienced — rotten fruit, dried bread, juice machine didn’t work, no syrup for waffles, etc. Person who checked us in was great. Had to switch one of the rooms because the AC wouldn’t work properly. I’m other words, we would’ve chosen somewhere else to stay.
Read More
Grace
Friends and Family
2.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
We only stayed overnight to break up a long trip driving south. We normally stay in the Marriott so thought this would be comparable. It had a pull out bed under the couch seemed like it was never really cleaned had dirt and hair on it. My kids (2 kids) had to try and sleep comfortably onto of the couch together. the main bed mattress seemed so old and over used that it was not a good nights rest for me and my husband. Would not stay ever again.
Read More
Kerry
Friends and Family
4.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
It looks as if this hotel is getting ready for a facelift and it totally needs it. There are workers who are staying here and tile and bathtubs in the parking lot and the rooms all smell like smoke. Carpet is torn up in the hallways and the elevators are torn up. They should have let people know they are in the middle of a remodel and it’s not fit for travelers to stay at this time.
Read More
Number of reviews per page
20
40
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Overall Ratings & Reviews SpringHill Suites by Marriott Richmond North/Glen Allen
Other sources (937)
8.0
Very Good
From 937 reviews
Cleanliness
8.0
Room Comfort
8.0
Service and Facilites
8.6
Sort by
Most Relevant
Preferences
See All
Traveler Reviews SpringHill Suites by Marriott Richmond North/Glen Allen
Number of reviews per page
20
40
Top reviews
Frances
Leisure Family
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Overall staff was great. Needs to accept cash. Was not happy with a bathroom door that didnt shut, no extra toilet paper and screws left in bedside drawers.
Holly
Business
6.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Need better TV’s and service provider
Joshua
Friends and Family
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
This hotel is very convenient - right off 95. Tons of restaurants, stores, gas, etc. However this place is old, tired, and quite frankly dirty. The lobby and elevators looked like they hadn’t been mopped in weeks. The room was just ok- very musty, the sofa looked about a decade old and I wouldn’t touch it. The beds were small and uncomfortable. The room had only 1 towel and half used roll of toilet paper. There are a ton of hotels off 95. This one isn’t worth the stay.
Read More
Laura
Business Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Peaceful and CLEAN!!!!
Lorrie
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
This place was right off of the interstate and less than five minutes to the SportsCenter. The outside may look a little dated, but the inside has been renovated and it’s clean and modern.
The lobby closes from 930AM until 12PM on the weekends to “clean and sanitize” after breakfast which was a major inconvenience.
therese
Leisure Family
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
One floor lamp. Little led lights on headboards. One didn’t work( they’re new). One reg coffee one decaf…cheap! No notepad, no pen. Moved tv to sleeping area…why? Other than that, great!
Kriston
Business and Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
This hotel was one of the cleanest hotels we’ve ever stayed at. The breakfast was great. Only downfall is the air conditioning did not seem to be very efficient in our room. Besides that, everything was excellent and we would book again!
David
Friends and Family
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Overall, this was a good experience, and I would stay there again. We had three adults in the room, but an insufficient number of bath linens which I had to go to the desk to get. It appeared that the side door, which was supposed to be opened with a room key, was ajar/open 24/7. The breakfast was better than adequate.
Meloni
Business
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
We were pleasantly surprised at how all aspects of the room were very usable and made relaxing easy. Pet friendly too
Paula
Leisure
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
In your room you could NOT control the air conditioner and it would fluctuate to very low during the night in up to 100 degrees weather outside. The TV’s were old and the remotes didn’t always work and there was no WiFi code to access and the system went down for streaming apps and we were told at the front desk there was nothing they could do. I will not stay there again. It’s not worth the money I spend.
Read More
Chad
Friends and Family
2.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Did not get any sleep. Kids kept running in halls and slamming doors. One of my worse experiences.
Tora
Business
2.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Staff nice. Walked in room and could see crumbs all over, couch dirty, hair on the couch, big black feather on the bed, hair on the toilet. Ants in the bathroom.. hair in the shower. Sink dirty. Dust all over phone, microwave…. Wall dirty. Never been in a Marriott where the room stinked and was dirty
Robert
4.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Check in was slow. Two female clerks talked to each other while we waited to check in. The hallways smelled like smoke. When we got into the room, only one light worked and the TV said no signal. After 2 calls to front desk they answered and said “yeah, cable is down” Not worth the money for a subpar property.
Marlene
Friends and Family
4.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Marriott needs to either hire additional housekeepers or ones who actually do their jobs at this location. The bathroom was gross. It looked like there was dried poop on the floor, so clearly, the floor hadn't been mopped. There was visible black mold/mildew in the corner of the tub. I also had to ask for toilet tissue and hand soap. The bathroom is old and in need of updating & while I can understand Marriott may not want to invest in having it updated, it should be clean.
Read More
Robert
Business
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Needed two rooms for the night. Just rolled in. No problem getting rooms. Nice, clean and convenient. Would gladly stay here again.
myat
Friends and Family
2.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
The room is very dirty. The hairs in the sink. The lighting is very poor. It is like a cave. The still have some wire exposed near smoke detector. Dust on fan and kitchen. The room has smell as well.
bharath kumar
Business
2.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Property is old and smellly. The walls are razor thin and give no privacy in your room. The elevators smell bad .
Rebecca
Family
4.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Not enough light in the rooms. Hate that the hot tub is pictured on the website but was filled in. Worst hotel breakfast we’ve ever experienced — rotten fruit, dried bread, juice machine didn’t work, no syrup for waffles, etc. Person who checked us in was great. Had to switch one of the rooms because the AC wouldn’t work properly. I’m other words, we would’ve chosen somewhere else to stay.
Read More
Grace
Friends and Family
2.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
We only stayed overnight to break up a long trip driving south. We normally stay in the Marriott so thought this would be comparable. It had a pull out bed under the couch seemed like it was never really cleaned had dirt and hair on it. My kids (2 kids) had to try and sleep comfortably onto of the couch together. the main bed mattress seemed so old and over used that it was not a good nights rest for me and my husband. Would not stay ever again.
Read More
Kerry
Friends and Family
4.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
It looks as if this hotel is getting ready for a facelift and it totally needs it. There are workers who are staying here and tile and bathtubs in the parking lot and the rooms all smell like smoke. Carpet is torn up in the hallways and the elevators are torn up. They should have let people know they are in the middle of a remodel and it’s not fit for travelers to stay at this time.
Read More
Number of reviews per page
20
40