SpringHill Suites® by Marriott® Wilmington Wrightsville Beach

The hotel was a great value. I loved having 2 queen beds and a pull out sofa. The room and bathroom were big. I did not get to breakfast, however, someone traveling with me did and he said it was wonderful. The gentleman at the front desk was delightful!

The pictures are old or fake. The picture of pool taken 6 days ago was completely different. Children's sprinkler apparently was just broke recently. Room was dirty. Tried for 5 days to get sheets changed. We were hosting my son's wedding rehearsal dinner for 6 people. I had arranged catering but could not have a guarantee regarding a clean room. We had to cancel! I have pictures of one bed made the other left undone. I begged every day. Don't waste your money. No way Marriott standards are met here. Super 8 motel is more welcoming!!!

Great hotel. Very nice room. Staff was polite.

Very good customer service

Everything was very clean and very quiet. Staff were very attentive.

Perfect location between Wilmington and Wrightsville Beach.

The hotel itself is very nice. But we had several issues during our stay. We were assigned a room adjacent to the main lobby, and the noises from the lobby, the ice machine, and people walking in and out was enough to wake us up several times. In addition to that, the fire alarm went off while we were preparing for checkout, and my daughter was in the shower. This set us back and also disrupted the breakfast service. We felt rushed and were unable to eat a hot breakfast due to the lack of food available for the hour following the fire alarm evacuation. Finally, there were small bugs in the bathroom of our hotel room and trash left in the room. When I spoke to the desk attendant about the issues we had, he made excuses for them and was not particularly helpful. Although the location of the hotel is perfect, and the room size and furnishings are ideal, I will plan to stay somewhere else on my next visit.

Good

We enjoyed our stay at this hotel very much. Staff were very friendly. Rooms were spacious and clean. Price was excellent. A great hotel!

Great location and property!

We liked that the hotel was centrally located from the airport, downtown, and the beach. Staff was friendly, the beds were probably the most comfortable rest I’ve had in years. Our 3-night stay would have been ideal had there not been loud after-wedding parties in the lobby two nights in a row. Our room was on the ground floor and steps away from the front desk. Listening to one of the parties hoot and holler for hours with no end in sight, at 11:45 pm I complained face to face at the front desk after no one at the hotel picked up my calls. It was so loud that the front desk could barely even hear me from all the noise behind us. The front desk said there was not much she could do about the noise except ask them to keep it down. Well, okay and thank you. The hotel did manage to break it up, but will not be staying at this location again.

The rooms were clean and comfortable. The staff, especially Redina at the front desk, was so helpful and friendly. The breakfast buffet was good as well. Recommend this place for a good quick stay after the beach.

We didn’t sleep at all due to the sound of the tractor next to my head) oh I mean the air con And the herd of elephants above Breakfast however was great lovely staff

Unfortunately my child got sick halfway through our trip. The hotel staff were very accommodating and even allowed us to cancel the remainder of our stay (with refund).

Nice clean stay. The front desk ladies were very welcoming.

Family trip. Stayed in two rooms for two nights. Spacious, clean, new, amazing bathroom. We loved this hotel! Above average for Springill Suites.

Staff extremely friendly room clean

realmente la propiedad excelente, solo deben tener un poco mas de cuidado al momento de realizar las limpiezas de los cuartos, debido que al momento de ir a dormir me di ceunta que mi cama estaba mojada de orine

The spacious room was a plus. The bathroom, especially the shower, was dirty and moldy. They only provided me with a torn towel. The common areas were a bit dirty, too. I was there for several days, so I was supposed to have housekeeping service. They only provided towels and made the beds. The bathroom floor wasn't cleaned. They should improve the cleaning service.

Staff were great.